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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,595 reviews
  • Rated 5 out of 5 stars

    Reliable, Fast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivering High Speeds with Xfinity Comcast consistently since install at mom's house without needing to restart. Using both wired and wireless without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup Wifi for the House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play right out of the box. Great reception throughout the house. My only nit pick is there are only two ethernet ports. I like to hard connect my TV and AppleTV to stream video. However, the Wifi is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    signal strength? solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a lot of issue with my comcast modem combo, was not getting enough signal upstairs or in the basement but since the installation of this router no more complains that "I can't play games down stairs"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product so we could stop renting a router from Comcast to save money. The signal isn't as strong, but it does get the job done and will save us money in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Router/Modem, but not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router/modem on recommendations. But when I went to install it I realized there were not enough Ethernet connections. It only has 2 Ethernet ports, so keep this in mind before buying. I ended up returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good I literally just purchased and had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I literally just purchased and had it installed three days ago and I’m amazed at how high-tech my house is now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I really dont know much about Modem/routers. But ive had no complaints. I get wifi and internet. So Im a happy camper. Could be faster maybe? or maybe my service provider is the one to blame. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - AC1600 Wireless Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace my existing Comcast Router. Out of the box and set up in 30 minutes (Okay I read the instructions). Great cost savings over renting comcast's gear and it works! I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the set up with anticipation of good service but concerned about possible setup issues. The service was as anticipated but the setup with much easier than thought. I would recommend this unit to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't had it that long. Very easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really speak on it because since this pandemic all the services seem to be lagging. So I don't no if its xfinity or the product. But I have no complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WIFI keeps freezing at times. At the same time, I changed the speed to the lowest xfinity offers. I do not think its the router issue. Still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Z Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a technical person. I had this set up and working in about 5 minutes. We have laptops, tablets, phones, TVs, etc., and so far so good. Wifi reaches to all rooms. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear wireless router is exactly what i need as i was looking for a router that can handle 15+ wifi instuments without dropping signal. This works on every corner of my house and gives 3G and 5G signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo router/modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this combo unit! Never again will I rent Cox equipment. Running about 8-10 devices off of this flawlessly. No connection issues. No buffering. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues , works fine. I would recommend buying. Bought this to replace an Arris. Compatible with Comcast/xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for my new TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy we’re telling me which accessory I would need when I ordered my new TV online! I would not have known to buy this router/modem combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Medem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Comcast rented modem/router with the Netgear AC1600 back in December. Have not experienced a difference in speed. So far working great. The replacement and setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, we bought this to eliminate the monthly rental charge. The only negative is that it only has 2 Ethernet ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Options Out There

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for a short period of time. It worked well for the first year I had it, but it malfunctions every once in a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to drop internet often, but knock on wood, this product has kept my internet working very nicely. I am happy with the product, definitely will buy again.

    I would recommend this to a friend