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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,595 reviews
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to update my old one. I had lagging internet speeds. This Netgear modem was decently priced and improved speeds by up to 70%. I’m truly happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works great. Our internet still seems to run a little slow. I am not sure if we need a stronger internet or if we need a router that can support the number of devices we run at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my refrigerator yesterday, however, I must say I LOVE it. There is so much room and so far it is very quiet. I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, strange shape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem/router works fine. Biggest issue is the size and shape of the unit. There's really no reason that it needs to be as big or clunky as it is - and attaching/detaching cables is a real pain because of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up Wi-Fi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easier to set up than I thought. More features than I expected and can access remotely. Great password that’s easy to remember and don’t need to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for more than 3 months and no issues so far. I almost forgot I bought this and just remembered that is what a quality product should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for 2 storey house as well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought this wont work well for 2 storey house but it worked perfectly fine for us when we tested it for 2 weeks. No lags in the video calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from ATT to Cox for internet required a new Router and Modem. I was not able to locate this unit near my computer as it is fed by coax so now the whole house is wi-fi. Works satisfactorily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek model. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my modem and router were getting older and I was experiencing intermittent problems—the worst type as they are hard to diagnose. This model seemed fairly priced and did the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Router for Small Spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a one bedroom apartment and this modem/router is perfect. Setup was super simple and I have yet to experience any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router 4 months ago. Working fine but occasionally net disconnects and then it takes time to reconnect it. Don't know whether its problem with the wifi or my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my home confused on what to get so I asked a Best Buy employee told him my situation and what I needed and this is what he steered me to and it has worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than what the cable companies provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I had from Xfinity was always going offline, like every day. Got this and haven't had that happen since. Not one single time. And I'm no longer paying a monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed by the Cox internet cable guy when installing our service. Works great. Has a regular channel and 5G channel to connect your devices to. Had for a few weeks now with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router for my condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendation from the salesperson for hooking up internet and streaming for my condo. Had to call internet provider for assistance due to the condo’s old wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to pay for cable equipment anymore from my cable company so I bought this instead. Works great and very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem helped me save so much money on my cable bill. I highly recommend this modem. However, if you have a home phone, do not buy this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great/easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cable modem router as was changing internet provider. Went to Best Buy and was advised this one would do the job. Installed it with no problems and it has performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a big home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to game or do heavy streaming on twitch or Netflix then this router is for you. It has really good bandwidth and can handle that kind of tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this router hooked up by Xfinity technician when I went with Comcast about 3 or 4 months ago. Located on the first floor, it is working very well in my 3 story townhouse.

    I would recommend this to a friend