Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,595 reviews
  • Rated 5 out of 5 stars

    Catlover150

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook-up, the hardest part was getting through to spectrum to have them do thier part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets you more coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get wifi in all rooms of my house. My kids were using more data on their phones. We now get wifi thought the house and everyone is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from dsl to Xfinity and did not want to rent a modem. Got this on sale and love it. Lots of options to customize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased Speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new modem increased the speed of my downloads and uploads tenfold. I have used Netgear for years and believe it is worth the money I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came from an older Netgear router that only had wireless N. This one not only has super fast wireless AC, but also a much faster and stable wireless N for older devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Good for Concrete Block Homes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says that this is good for larger homes. That's why I bought it. What I didn't take into account was living in a concrete home. The wifi does not travel well through house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great download speeds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem-router is great for the download speeds with multiple devices connected at same time. This worries seamlessly with the Comcast xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docsis modem review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well for us so far. It has met our expectations and came with adequate instructions. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down 100% better than xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my xfinity router and the rental fees in favor of this netgear wireless router. No problem with programming with two bands to run my toys with. Wish I had done this sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my XFINITY router (to save money and to get better coverage), but returned it after just a few days. WiFi signal was very patchy. Device would just drop the signal and would need to be restarted around 3 to 4 times a day. When we did have signal, the strength was not as good as I would have liked. Other than that, set up and instructions were easy. I just wish the device was of a better quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I would've gone a little bigger.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great with xfinity service just wish I wouldve got something with a bigger download especially with how big downloads are getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no hardcore gamer or anything. It does the occasional streaming and video game play for my son with no issues whatsoever. This is much better than the rental Comcast modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great cable modem for those that do not want to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was very easy to set up. I like this model because it is set for next generation Wi-Fi compatibility. It is also backwards compatible for older devices. Definitely pick this up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi is solid in my 1br apartment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! Works as described and was pretty straight forward in setup.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Tony,

      Thank you for your review and positive feedback. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Good aigbal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and she has not problems She did had a lot of Problems before Thank you to one of the people at Best Buy for the recommendation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COX cable was the problem not the gear.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, but it wasn't best buys fault. COX cable decided it wouldn't work with their service. The equipment was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for myself to use it with Comcast tv, then recommended for my parents and they bought it too. It will pay off due to not having to rent the Comcast outdated routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought the incorrect router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is for internet only. I required not only internet but phone too. Exchanged this unit for the correct router that had all requirements for internet and phone service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used some N series modem router which is I was not satisfied. This product is good compare to N series. But sometimes I m facing internet disconnect. So I m giving 4 stat for this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router/modem for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn't have to keep paying the rental fee for equipment from my cable provider. It does not have the same specs as the cable rental but it's good enough.

    I would recommend this to a friend