Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,595 reviews
  • Rated 5 out of 5 stars

    Great connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an older modem/router for better connection. Works great. Has option for guest network. Haven't set that up yet but I'm sure it will be just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Nighthawk modem based on experience with an earlier model. I am happy with the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for beginners!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes magic, invisible internet waves in my house. Suddenly all of my things can get all of the information. Its wonderful magic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as it should. We have not had any concerns since purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the smarter buys, but I did not need it after all, I liked that it had the multiple paths to handle multiple connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS WELL IN MY HOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I MADE THIS PURCHASE TO BE ABLE TO USE THE INTERNET AND NETFLIX IN MY HOME AND FOR MY GRANDDAUGHTER TO WATCH SPONGEBOB, ALL IS RIGHT WITH THE WORLD NOW!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the device is ok. I have been having wireless problems lately and since i purchased this over a year ago it does not come with help from the company and my internet will not help me with it because its not theirs. The wireless problems have gotten better as long as you unplug and replug once in a while and on your devices you forget the wireless name and reconnect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Router / Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works very well. I didn't chose it by myself, the gentleman who works in Bestbuy helped me. Ask a store rep for help, they will help you choose the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of the device is great. It is doing what I wanted it to, which is to get us internet around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable router/modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped paying for a Comcast Modem and purchased this router modem combo. It works well, was easy to install and saves me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this works better than cable supplier, has 4 LAN ports, 2.4 and 5 ghz, and a guest line. Use with Netgear Genie app, to really customize easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price was Matched - No Questions Asked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy policy of price match was done by the store person with no questions asked . And the Product too was great and Packing was in tact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great. Especially for the price. I was only able to it for about 6 months, due to the fact that I switched to a different cable provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit so I wouldn't have to pay rent on one again and it has worked very well and the Wifi signal is stronger than ever, could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems to be functioning well. I do like having a router & modem combination, purchased at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just wasn't what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an updated combo unit from one that I already owned, however it wasn't quite what I needed to do both internet & TV streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Router.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this a year ago and still using it with Comcast. Dint had any problems as yet. Works well for my every corner of my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased instead of renting a cable modem from my provider. Will save money over time. It required me to purchase an extender for good service in all areas of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I hate clutter and this elimimated one more electronic device by combining them into one. (Not to mention, one less rental from my cable company.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Want to ditch your xfinity router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wanting to get rid of my router for my Comcast service this is a great device and it saves me money every month

    I would recommend this to a friend