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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,595 reviews
  • Rated 5 out of 5 stars

    Ideal modem/router for home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. We have up to 6 devices connected and rarely have any connectivity issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Residential gateway with great performance and easy installation setup with two in one cable modem and router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7/6/2020 Needed a new router, modem & Netgear was recommended. So far working great with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an old router modem before I got this. It has improved my Apple TV and numerous device streaming much better than I was ever used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this cable modem with included wireless router if you are on the market for a reliable device with solid wireless range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to rent a router from your cable company and the cost is the same why not purchase one and it is yours . Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, is good quality and price. No need to rent from your internet provider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our net gear modem/router for about a month and it seems to work well for us streaming on a smarttv, using a laptop and two smartphones. Though we usually aren't doing more than two of those things at a time. We have noticed the range isn't great and we only have a 1000 sq ft house and there have been several times the wifi simply doesn't work and rebooting the system only fixes it for a little while, it seems to just start working again randomly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. I just wish I would have bought the more expensive one as it would work better for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem I was renting went back to Comcast and was replace by the Netgear modem. Should have purchased my own modem years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is as good as the one offered by Xfinity. The best thing is that you don’t have to pay those monthly fees, just by this and that’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo is working great. It was practically plug and play and attaching other devices to it wirelessly has been quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have this for two years now

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Best Buy because they have the very good deals and prices for everything I'm looking for !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always covered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wifi had never been this fast before and I never have connection issues anywhere in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router if you have Xfinity I recommend instead of renting there router just buy this one it’s great for gaming as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these routers. Netgear does a great job at providing high quality routers. This has to frequency, and handles all the devices in our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem/Wifi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a week since i bought it and i haven't had any issues with it.. It made my connection twice as fast as it used to be.I have a Cox Cable/ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy if you want to prevent being charged rental fees from your cable provider. Very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun to work with and knows his work !!! look forward to have him in my home!!

    I would recommend this to a friend