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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 6,477 reviews
  • Rated 5 out of 5 stars

    Router/ modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my purchase and it was easy to install. I get a good strong signal and have not had any issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. Web connection no problem. All devices found and connected to modem/router flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    This thing was great.. but now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is at times a daily battle. I bought this 2/2015 and about 4 months ago I started to randomly lose both bands. The router looks like it is working (all lights on) but no devices can connect to it. Powering it off and on fixes the problem. But at times it seems like it happens at the most inopportune moments. And let me tell you resetting it is much more of a hassle than it seems it would ever be. Some would argue that 3 years (2.5 years) is about right for a piece of electronics that is on 24/7. But buying the highest end at the time that Best Buy had I expected more. Warranty was up 24 months ago. I paid $290.08 that day. Bought this, a pack of gummy life savers and Tax software. So I approximate on the low side i paid $230.00 for this. At $5 per month for modem rental back then, it would have taken me approx 46 months to break even.... 10 months shy /smh. And to top it off Time Warner now Spectrum will charge a provisioning fee if/when I buy a new one. I started to use an old router (E1200) for wifi with the this and it seems to be working right now. . So in summary works great but in my case it faulted out before it paid for itself. I can't recommend this based on my experience.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great WiFi modem for internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s upload and download are quicker for the internet service. Reliable but the actual casing is too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We have been able to connect several devices without any problems. Glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied for the price. Works great with my smart tv which I also purchase from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my connection problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with phones dropping wifi connection with our old router. Went online and Best Buy and found this one. After reading the reviews decided to try this one and it completely fixed the issue. I can now go outside anywhere on my quarter acre of land and have two bars. I gave a 4 star because there has been one time when I had to reset the modem. Otherwise it has done exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR - Router, Modem Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and with the NETGEAR Genie App it's easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router and WYFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great router and WYFI works really good. I am glad I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was recommended, and was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A very reliable router modem for TV & Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for streaming and internet surfing very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router and módem excelente para el hoga

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR AC1750 WiFi DOCSIS 3.0 Cable Modem Router provides very fast cable speeds with an AC1750 WiFi router and integrated DOCSIS 3.0 cable modem, up to 680 Mbps. Compatible with cable Internet providers such as XFINITY from Comcast, Spectrum, Cox, Cablevision, and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without any problem our provider is Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - Dual-Band AC1750 Router with 16 x 4 DOCS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black Replaced a router I rented from cox Works just as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR NIGHTHAWK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PRODUCT BEST INVESTMENT I GOT I HIGHLY RECOMEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clearly works, I'm very happy!Thank you for this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great Router/Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great!!! Easy setup, easy configuration, and a bunch of additional controls/options!! You can add a Network storage via flash drive. Which it can be accessed through the network OR via remote access online! Very nice option.all the info you need to set it up is on a little pull tab on the unit. All the setup options are accessible through the online interface. Great product and excellent range. Ohh and if there is interference you can change broadcast channels to enhance reception/ signal strength. I nolonger need a range extender to reach from my basement to my 2nd floor!! My entire house is covered. Also all my products that use the WiFi have excellent speed even while using multiple products at the same time!!!! Great product!!! Great buy!!! Top of the line & even better that it is an all in one product!! Cable modem & Router in one unit! Also compatible with the high speed internet offered by Xfinity & other providers!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Best Purchase Decision!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of using equipment from my internet provider (TWC) and was looking for something that would last a good amount of time and is hassle free..after research and reading reviews I opted for this modem and I am in peace. Notable points, - Hassle free setup - Easy administration - AC so connectivity is blazing fast - Internet speed has improved tenfolds - no more modem restarts(yes you heard me right lol) - No more calls to customer support for internet connectivity issues The only downside I see is the slow response of the administrative pages and outdated UI experience of admin iOS application. The modem height is huge but can be ignored. Invest. Save time and money in rental costs. Enjoy the speeds and connectivity. Recommended to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Like it ease of use, durability, value, and signal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of installation and it is simplistic and easy to set up. Also appreciate the performance of the mode, it'll get the job done. However, there were a connectivity issues with the mode. I called to Support Team. Netgear Tech. was insisting I agree to paying. I kept questioning her and asked how much. She said $119 for 15 mo. coverage. I became upset and I had returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something powerful and better than the standard Xfinity modem. Setup was straightforward and quick. Signal strength is outstanding. Placed it on the main floor and I have no signal loss on both ends of the house on the second floor and basement. The speed is awesome. would highly recommend it.

    I would recommend this to a friend