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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 323 reviews

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Rating by feature

  • Ease of Use

    Rating 3.8 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and streaming capabilities as significant strengths, frequently praising the device's setup and picture quality. However, many express concerns regarding the remote control's responsiveness and occasional performance issues, including slowdowns and connection problems. Some also mention the interface could be improved for better user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 323 reviews
  • Rated 5 out of 5 stars

    GREAT NEO PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST THING I COULD HAVE PURCHASED, I WILL RECOMMEND TO FRIENDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not keep the unit. I was able to repair old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to unit to preplace an old Roku but I was able to repair the old one and return this one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not work right. took it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product would not stream anything. it was not easy to set up and did not work as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works great! Lots of features, and it's really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my secondary TV. Great move on my part!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfectly and does what it's suppose to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for someone who doesn't go out much and doesn't like to use Redbox for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Dad because he loves movies so this was definitely a great buy for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest device to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart box available. Netgear has made a phenominal product with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this product better than Linksys and I have used Linksys for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Great value and right price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! My family is enjoying features and options! We love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Working great at this time (Mar 29, 2014).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home, after easy set up it worked fine for 18 days. Received notification that there was a software update. Downloaded the update and it would not work any more. It would not even turn off. Took it back to Best Buy, no luck. They told me to contact NETGEAR. Contacted NETGEAR. They were very nice and sent me a new replacement. It's working great now. I am satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a first gen Roku. We have another Roku and Apple TV. not in the same class. I would say comparable to an X-Box device. All in all for the price not bad as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I have not problems and it was really easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome! It works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! I actually already have recommended it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters ... Perfect and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for movie and video watching :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it...my lil ones really enjoy it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it! Nothing more to say....

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Spend a little more for a Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the trouble. A lot of disconnects and sluggish performance. Very few channels to choose from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You would expect better fron NetGear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an accessory to our new TV. We have an Apple TV on our other set, but because of the cost of the Apple TV we decided to buy this much cheaper unit. The initial setup is clunky and the menu structure is very unintuitive, The device is intermittent at best. It cannot keep a wifi connection regardless of the strength. I will never say anything bad about the Apple TV again... They have done it right.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Nice but lags a lot runs slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resposdes slow takes forever to load apps, and lags

    No, I would not recommend this to a friend
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