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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 836 reviews

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86%
would recommend
to a friend

Customers are saying

Customers praise the Nighthawk AC1900 Wi-Fi Router with VDSL/ADSL Modem for its ease of use, strong performance, and wide range. Many appreciate the quick and easy setup process and reliable Wi-Fi signal, resulting in excellent coverage throughout their homes. However, some customers find the router's size to be a drawback, and a few mention that the price point is relatively high. The strong performance and broad coverage generally outweigh these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 836 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful setting up. Runs much faster than my old wifi, with less drops.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router for DSL users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use older DSL internet service, so our options are limited. That said, the Netgear Nighthawk AC1900 modem router increased both our transfer speed and range. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces Zyxel Q1000Z CenturyLink Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad was tired of monthly router rental fees & yearly $150 router fee. CL rep said we needed ASDL router and this worked. You'll need a password & username - from ISP - during install. Best Buy Customer Service suggested buying separate router & modem to get 80mbps speeds. I didn't bother with that since we don't usually get speeds over 20mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wi-fi router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice works great. Powerful Wi-Fi reception around the house, inside and outside. It seemed a little expensive when I first looked at it but it is a great value. Very easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my modem/router decided to go ka-put and I take online classes so that's a big "not cool, my friend." After doing lots of research I discovered that this combo would be the best for me and my households femands. Setting it up was a huge pain but that wasn't the routers fault. I had to call my ISP for login info I was not aware I had. I was succussfully able to get everything set up with no issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Provides light at night.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Don't like the fact that if I have a problem with the modem I cannot get Netgear's help after 90 days unless I pay them $99.00.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and it took minimum time to have internet service up and running throughout the house. Assembly off the router was quick and all components were working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was even able to set up the network with my cell. We don't have a computer right now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Had other Netgear products before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a little more expensive than othera I've purchased but has also out performed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi will not stay on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers on help line are not very helpful, wifi will not stay on. We have Centurylink and it may be a comparability issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new router/modem and this one did the trick. The salesman at Best Buy was very helpful and directed us to this unit. Easy hook up and now everyone has the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say "mostly" because it does work very well in my vintage home which has lathe and plaster, thick walls. The other router I tried didn't transmit well through the house. The "mostly" comes from the antenne. They don't stay in place well at all. One side I have had to use a piece of tape to keep upright. There is no way to tighten them up so, at least on mine, one flops sideways. It doesn't seem to effect transmission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased the Netgear68, my wifi has been greatly improved for all my connected devices. Highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage / distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic coverage.installed in basement and coverage to shop 200 feet away is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It basically installed itself on CenturyLink. I did read the manual and log in as admin. Once I menu selected CenturyLink as my carrier, the modem churned out a solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good customer support. Worth the investment as it will pay for itself rather quickly not having to pay rental to the service provider every month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Had to return only because not compatible with Windstream ISP as this is not a bonded router after the salesman told me it would be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched my providers modem/router for this nighthawk. This new modem/router solved all the old issues such as signal loss, strength and extent of signal. Worth the buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, and we get a strong signal any where in and around our house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my AT&T DSL modem. Worked flawlessly out of the box and 8 months later is still performing way better than my old Westell modem form AT&T.

    I would recommend this to a friend
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