The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 180 reviews
Rated 5 out of 5 stars
Easy setup and great range
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What an upgrade over my old sysyem. The range is really good and the speeds are great. I am able to get wifi in my shed which i could not before.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Orbi 770 was a breeze to setup, at most it took me 20 minutes and I had everything back up and running. The mesh setup provided by metro net did not work well at all, I constantly had lost connections on everything I had connected to the internet especially on the second floor. With the Orbi I have had interruptions any where in the house
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Eero Pro 6E as well as the Orbi 770 to try them both out. I set the Eero system up first and it was an absolute breeze. I had it up and running in less than 15 minutes.
The Orbi 770 system was an absolute nightmare to set up. After spending 3 hours on the phone with customer service I still could not get it to connect to my isp. They told me they needed to escalate my case to a tier 2 tech and I would receive a call from them. Well, I finally received a call from them 2 days later and spent 4 hours on the phone with them. They were no help. Finally called my isp and had them on the phone with Orbi (Netgear) support and we did eventually get it setup. However, after one brief power outage both satellites disconnected and I could not get them reconnected and I was NOT about to call customer support again.
I promise I'll wrap this long review up with just a few closing notes.
The Orbi did have really good coverage and speeds. I have 1 gig internet and with Eero I was getting download speeds on my iphone 15 pro max of 680mbps, with the Orbi it was 770mbps.
However, with all of the issues setting up the Orbi and then the satellites losing connection, I decided the Orbi was just not worth it and returned it to Best Buy and I am very happy with the Eero Pro 6E mesh system.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had a negative experience with your RBE773 while installing, the Satellites disconnecting after a power outage as well as your Support Experience and have already returned your RBE773.
If your Orbi satellites are disconnected after a power outage, it's because they need to be re-synced with the main Orbi router; simply power cycle your entire Orbi network by unplugging both the router and satellites, then plugging them back in, and press the "Sync" button on both the router and each satellite within a couple of minutes to re-establish the connection. For more information, please visit the following resources: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you decide to repurchase the RBE773 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Awesome purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Orbi 770 was a huge upgrade to my home network. I now got signal all over my 3,600 sq ft home and in the back yard. My downloads went from about 150 mbps to over 600 maps. My uploads went from 7 maps to over 40 maps. Great investment and future proofed my home network for several years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and distributes the signal well. I have a 4,000 square foot home and this has every corner (including some outside security cameras) connected without a problem. I've put the majority of my connected items (doorbell, cameras, digital photo frames) on one band while keeping things like the TV and working computers on the 5ghz band to ensure they always have the best speed.
Orbi app is better than most networking app/software out there and is fairly straight forward and easy to understand. Highly recommend if you don't need enterprise/pro grade wi-fi but still want to ensure you're getting the best out of a fiber optic or other high speed entry into your home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This orbi system works at speeds we’re paying for but just know the free armor security protection (30 days enabled by default) will throttle your speed. We noticed the xbox game console was having high packet loss and high latency and low download speeds, researched and found this security setting via orbi app, settings > security > disable armor protection. Immediately speeds went up and after 24 hours was back to blazing fast over ethernet. Wifi is definitely faster using 6E connection (iphone settings > wifi > Information button (I) next to current connection > wifi 6E mode (believe this only works for iphone 15 and higher). Using the wireless backhaul is average speed connection, but much faster linking satellites using ethernet. Overall, this is a good mesh system.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased and installed this mesh system to upgrade and replace our first gen Google mesh system. We have a 5000sq ft house and had to purchase 2 additional satellite units as well. Install was a breeze. The app is also nice and will show signal strength to devices so you can change around your satellite points. Only con - the size of the satellite units are quite large. We were use to the smaller Google points that are easy to tuck away out of sight - not the Orbi units. Overall a great buy!