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Customer Ratings & Reviews

Your price for this item is $1,259.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers praise the Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System for its exceptional speed, extensive coverage, and straightforward setup process. Users appreciate its performance, ease of use, and strong signal strength throughout their homes. However, some customers have reported connectivity issues and find the price to be a concern, while others have noted the size of the devices and expressed dissatisfaction with the app and parental control options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 247 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Orbi 680 system. The speed is excellent. There is little to no buffering in the system now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi system is very expensive, but so far it works well. I have one foot in the grave, so this will be the last one I buy. I suggest you pay for the Geek Tech to install. I did and am sure glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the 970 series best thing ever have WiFi ran to a metal pole building 300 ft from house not even trying to drop before every other day would loose single now 3 weeks in and not lost signal once

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 800 series—Wi-Fi 6. Easy transition and blazing speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Orbi wifi 6 and it is definitely worth it . The wifi has been flawless thus far . We have a 4600 sq ft 2 storey home and it seems very adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s a really good router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this router, it’s worked out very well for me. It works as described, and it really gives the fast speed that I’m looking for and it works good with all my gaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Orbi routers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Orbi routers. Easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and increased our coverage throughout the home dramatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from aging 850

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wifi 6 850 orbi mesh system, and I noticed performance degredation, especially since everything from my phone to microwave to robot vaccum to sprinklers and many more are all using wifi. With this its a much more stable connection (highest fiber in my area) and a lot less latency and buffering with security cameras for example. Yes, its very expensive. However i was fed up with connection issues. If you have a S24 ultra or other capable devices, you also have access to the wifi 7 on your phone. I definitely see an measurable upgrade from the 8 antennas in the Orbi 850 to the 12 in the 970.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy and seamless setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, extremely speedy, IOT separate WiFi band has proved to work smoothly. Seem to have less lag or disconnections with smart home devices on that IOT network. Previous used Linksys Atlas Max 6E consider this a major upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Wi-Fi system, combining technology with Wi-Fi seven and mesh system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want reliably in a router? You want to have absolutely the best connection, not just in your house; but on your full 1/3 acre of property? Buy this mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but absolutely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have xfinity 2GB internet but was having a real hard time getting acceptable WiFi speeds throughout my house. It’s about a 3000 sqft home and while I fully expected the WiFi to not be strong throughout it all, I was seeing speeds of like 400mbps a couple of rooms down the hall from the modem. After setting up Orbi, I’m consistently getting 1.6 gbps and above speeds throughout the house! Well worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool thing, I recommend it to everyone. Works great, covers my entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Orbi mesh WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WiFi mesh system because I was having problems maintaining at least 1 giga of internet throughout the house. Once I install this equipment all my problems were solved. Now I have at least two giga bits of internet service through the house with no dead zones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast...fast...fast...and expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Wifi 6 oribi lasted 3 years and 1 month. I decided to upgrade to a wifi 7 router for future proofing my router. Easy set up and boosted wifi speed 180Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Home best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever I pay for 1 gig up and down I get 1165 down 1035 up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, transiton and super fast connectivity. Simply download the app, follow prompts and done. This helped cover my 2400 sq ft place wirh no loss of connectivity across, and getting 1GB+ on wifi. Impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Nothing special, include for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still with the same performance that I had with Eero, but short $2000!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi YouhannaL,

      Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the performance of your RBE973S. Your WiFi range and performance can be affected by factors like router and satellite placement, home layout, or wireless interference from other devices. Higher frequency bands provide a faster connection, but have less range. For more information on this topic, please check out the following resources: https://www.netgear.com/hub/wifi/mesh/orbi-satellites/, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of.

      We'd greatly appreciate any additional feedback if the steps provided helped you with your performance as well as follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great usability and coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is well rounded and intuitive. Very informative UI and speeds do not disappoint. I haven’t had a problem.

    I would recommend this to a friend