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Customer reviews

Rating 4.2 out of 5 stars with 277 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 277 reviews
  • Rated 5 out of 5 stars

    Easy Setup and Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work form home - previous router failed - set this one up over lunch break to keep work up and running - easy set up - and excellent performance so far…. Much faster connections for our mobile devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Replacement System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new system was a replacement for a previous Netgear mesh. The new system was easy to install and get up running with massive Wi-Fi coverage throughout our condo. Our condo is 3200 ft.² and has concrete walls. My download speed are typically in the 600 MB per second range overall extremely pleased with new Orbi mesh system. Set up initialization and install were very easy on the Orbi app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love the speed of these bad boys especialy when put in daisy chain the satelites with ethernet cable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my previous mesh system. Pricey upgrade for sure but if you can afford it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade & Easy Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Orbi 1 and could immediately tell a difference! This system covers more area and provides a much quicker connection. Was very easy to set up following the in-app instructions. A nice touch is that the app scans all the connected devices, it included a trial period of a year. Would certainly recommend to anyone looking to up their Wi-Fi speed without any headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my wifi system to get better reception in our outside living space. I always liked the Orbi system but our current system was no longer going to receive updates so I decided to go with the 970. I bought an additional extender just in case it was needed. Set up was easy and quick and when all was done I did not need the extender. Signal strength went from fair to excellent using just the main and two satellites located in the same place as my old system. Reception outside is great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but has totally eliminated dead spots in my old 3600 sq ft plaster walled home. Absolutely no regrets. Speeds are great and able to fully utilize our 2Gbps connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love orbi and best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and speed! The Ethernet ports on the satellite offer a way to connect a TV, and another device or two to each satellite! Extremely versatile!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi-970 is good option for hard to reach coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this orbi system because I needed additional coverage as these are specd to cover 10k sq feet. Set-up is easy and it was helpful to have good tech support. The app, has some limitations for specified settings but overall it works well. also, good that it had multiple ethernet ports on each unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of integrating the NETGEAR Orbi 970 Series into my home, and it has been nothing short of a game-changer. With a household that juggles multiple devices simultaneously, maintaining a strong, consistent internet connection has always been a priority, and I'm pleased to say, a challenge that the Orbi 970 has met with aplomb. Performance: The Quad-Band WiFi 7 Mesh System not only promises enhanced connectivity but delivers on this promise with gusto. The speed, reliability, and range of the WiFi have seen significant improvements. Streaming, gaming, and online meetings now occur seamlessly, without the interruption of lag or disconnection. Installation: The setup was straightforward and user-friendly. Each step was well-instructed, making the process quick and hassle-free. The design of the units is sleek and unobtrusive, blending effortlessly into the home environment. Functionality: Navigating through the user interface is intuitive, offering a wealth of options to customize the user experience. The security features embedded provide peace of mind, ensuring that our digital footprint remains protected. Overall Experience: The NETGEAR Orbi 970 Series has elevated our home’s internet connectivity, offering a seamless, secure, and robust online experience. The noticeable enhancement in speed and reduction in dead zones has made working from home, streaming entertainment, and online gaming a joy. I am thoroughly satisfied with the performance and reliability of the Orbi 970 and would highly recommend it to anyone seeking to enhance their WiFi experience. The real prize has been the unparalleled connectivity the Orbi 970 has infused into our digital lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little big device,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried many different mesh routers and have only gotten desired speed from the Orbi products and this one is no exception. Signal is get and no more buffering, a bit pricey but worth it if you can fork out the cost. BB modem recycle program did allow me to get 15% off which help and just traded an old router that’s been sitting around the house not being used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi is good but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR produces and markets many great products. Our home is over 10,000 sq feet and being a 90% smart home has over 150 devices connected all the time. Trying to find a system to keep all devices happy and connected is tough. I went all in and bought this system and overall very impressed. But is it perfect. No. At the far end of one side we have dead spots which I can understand why as those devices are only 40 feet from a satellite. I’m working with NETGEAR for a solution so I don’t have to purchase another satellite. Our home is very open and should not be having this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product That Is Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is best in the business. Our home is about 4,000 square feet and it covers every corner with a very strong signal and amazing speed. No issues with it at all. Easy to set up. I would buy it again in a heartbeat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi 900 series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an improvement over my last Orbi. I look forward to seeing the full extent of what these can do. The only negative is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Signal Everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best router system i have ever had. I recommend this to anyone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you want to constantly troubleshoot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, the performance is excellent. Spent 3 1/2 hours on the phone yesterday with Technical Support. They can't figure it out. I had to send it to engineering. Even after loading the most current firmware, which is v9.12.5.3 we had problems. Satellites constantly dropping even when directly wired. The biggest problem is when I plug a laptop directly into the back of the Orby. I was getting download speed of 75 mbps then I disconnected it and connect wirelessly and I was getting speed of 1.2 GB. Then I plugged my laptop directly in the back of the modem, which is right next to the Orby and I get 1.2 GB. They cannot figure out how this was possible and they still haven't figured it out. I will be returning these which cost $2000 and I suppose I will try the Deco BE95 mesh to see if it is anymore stable.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi armypilot,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBE973S after speaking with support and using Firmware V9.12.5.3. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Average mesh system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NetGear has great network security and that is the main reason I chose this system. However, started out having issues with this system dropping connection. Starting to get better but, for the money I paid I would have expected this system to be better right off the bat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Orbi 970

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our wi-fi system in our two story home. Our coverage and speeds were increased and have stayed reliable. Highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the router and 1 point set. This is amazing, the coverage it provides is fantastic. I was able to move my smart bird feeder away from home and get more bird traffic. I like the armor as well but I know I need to spend more time to review its reviews to understand it better. I wish there was an option to pick and choose which device to connect with router and which one to the point. Over all, this is amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a life savor worth every penny we got rid of the internet and got the home internet through out T-Mobile phone company and then got these for extended help wow great our internet works so much faster for cheaper monthly payments so in the long run it’ll save money I’m sure

    I would recommend this to a friend
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