Customer Ratings & Reviews

My house isn't huge by any means but two stories with a basement and a detached garage have one in the living room one upstairs and one in the garage. My grandmother lives two houses away I still have home Internet at her house.

In store assistance was excellent for this purchase and helped me make the right choice for me. Easy installation and set up using the Orbi app. To date no issues with strong WiFi signal throughout my home as advertised.

Great system when it works. It’s very powerful but I found that it would kick a device off the network at random. Also, the setup instructions were a little confusing. For instance, suggests you keep the same network name as current system then the next step is it looks to connect with my mobile device and my mobile device can’t find the Orbi because I changed the name of it to my current network. Irritating. I would still recommend this system simply because of the power. It actually tripled my download speed, I just need concrete reliability especially at this price point.

We had on older model router on the main floor of the house. We were getting a weak signal in the basement where we frequently use our devices. This system solved the problem. We now get a strong Wi-Fi signal throughout the house.

Exceptional mesh Wi-Fi system. Fast, easy to set up and very stable. Reasonable price point. Would highly recommend.

A bit pricy but well worth it. Modem that came with service had a hard time getting signal to other side of house. Was getting 8 to 12 mbps with old modem. Now I get over 400.

Excellent device! Powerful and reliable! I use it in a 3 floor home and get strong wifi connection anywhere, even when I'm outside my home (if within about 100 ft. of router).

Love this router pair. Bought it because it is compatible with Greenlight. Put one one each floor of the house. Could not be happier.

I had a couple of issues with this one when it came down to setting up the connection with the app, I exchanged it and it worked and I haven’t had any issues. I would of given it 5 stars but because that issue gave me a major headache it gets a 4!

Best mesh system for internet coverage we have ever had. Two kids streaming games, 2 adults on phone and Netflix all running without anyone being dropped or running slower. Excellent coverage throughout house!

This is not what you want if you don't want to get into the nuts and bolts of a wifi system. Get an Eero for that but if you want options and tweaks then this is the mesh system for you.

My whole house has great wifi now that I've switched to the Orbi system. Previously, I could not stream anything without the usual buffering in every TV. All that is gone now. Orbi delivered just as advertised.

We bought a bigger home and this was recommended. It’s in the center of the home but it struggles to get me full strength in the bedroom and garage. Nobody else has complained in the house so maybe it’s just my iPhone 6 lol.

My cable provider's router had weak connections in some areas of my two story home. Since the Geek Squad installed the Orbi my internet experiences have been much better including strong connections on the outside living areas.

Setting up was a little hard at first. Make sure you have the satellite next to the main router when setting up. After set up it has been great, I love how I can control every user on my wifi.

Love this system, was upgrading my house to a smart house. I needed a better Wifi and this system work just fine. keep the same speed thought out the house. all it operates all my device.

Not sure how I feel about this new router. I have over 700 mbps to the router. My WI-FI speed at a new cell phone is only 160 mbps download and sadly only 70 mbps for upload. I was expecting better WI-FI performance.

Before I purchased Orbi I was loosing wifi connection with my tv and security cameras. After purchasing Orbi I have not lost wifi connection on tv or security cameras. Also I get outstanding coverage outside in my yard and shop.

This is the best system ever. great range through out the home! The only negative is trying to find answers on their website. They seem to leave that to the "community"

This Orbi seems to create a strong and well covered network. We stream everything in our house and this works well. Sometimes I wonder if adding a 2nd satellite would be better for coverage but would it be worth the cost. No sure yet.