Customer Ratings & Reviews

Excellent device. Strong wifi signal all through the house.

Recommended by Geek Squad. Working OK now but a nightmare to set up. Netgear put the wrong password on the product. Their online support just sent you in circles-very poor customer support. I had no Internet until Best Buy gave me a number to call. They said they had shipped some units to Best buy with incorrect passwords. Really unacceptable.

This works great and easy to set up. It solved our problem

A great peice of hardware. Covers the whole house. No issues yet!

It worked well for the most part but things like our phones when moving around wouldn't always seamlessly transition to the other node making the connection drop in quality a little bit from time to time. I would like to see the technology be tuned a little better for the price. Probably works well in ideal setups.

Overall Orbi is a decent wireless router if you are looking for a strong wireless signal throughout your house. That said, it is nothing special at all, just a Wireless router with an access point paired with it from the factory. I highly doubt this thing is capable of forming a mesh network which is what it is being positioned as in the market.

we love this router have no problems with buffering anymore

Orbi works great! The WIFI signal is real good all over my apartment.

This product far out shines the router that internet provider provided us.

This product helped us get better internet coverage on the second floor of the house.

Without the Orbi our WiFi was constantly dropping but not any more

Still the best consumer mesh on the market. Excellent reliability.

Amazing device and meets all our streaming needs!!!

Great product to have wireless coverage throughout my whole home.

This is a great system and we have had no issues and works great

The Best Buy geek squad recommended it, installed it and it seems fine!

Gave us extra connection strength with Wi-Fi needed for my boys rooms.

Fast Portable Overall Recommend Network Yeeeeeeet

The Orbi has been an extremely frustrating experience. Besides the initial firmware update bug which was easily handled, I have frequent dropouts with iOS (firmware was supposed to fix this but I'm still having problems) and most importantly they simply do not work with Sonos. This is a deal breaker and at $400 I'm not going to wait around and see if a firmware update fixes it. The problem lies in the fact that Sonos uses its own mesh network relying on the spanning tree protocol (STP). The Orbi simply does not like the interference and drops out the Sonos network. This is my first mesh router and I'm not sure if the others have the same issue but I'm going to find out. Sonos is too good for me to dump. I went back to my old AC1900 for now and it's a relief. I'll give the Linksys Velop a try when it comes out mid January.

WiFi strength is amazing in each and every corner of the house