Customers commend the dual zone feature, the fridge's size and capacity, and its quiet operation. Many appreciate the ease of use and the aesthetically pleasing blue light. However, some customers express concerns about the temperature control, noting that it may not reach sufficiently low temperatures for certain beverages. The unit's ability to maintain optimal temperatures for both wine and other drinks is a point of contention for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
Rated 1 out of 5 stars
Won't cool below 50 degrees
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this cooler due to the dimensions, they worked best for my space. The cooler itself is nice and appears to be well made. My main complaint is that the beverage cooler section does not cool beverages below 50 degrees despite being set to the minimum of 37. I called Newair support, and they were ready to send me another unit almost immediately. After reading reviews on the newair website, I found other customers with the same problem. This made me leary to swap out for a new unit, I feel like it's more of a design flaw. My other complaint is that the rows on the edges of the wire rack in the upper section are not quite large enough. A standard 12oz can will get pinched between the wire rack divider and the plastic molding on the sides of the cooler. The can will not slide in/out on the shelf freely. Please note this is only on the edges of the wire racks, so a total of four rows (2 left and 2 right).
I decided to buy a Titan French Door instead. I installed it yesterday and set it at the minimum temperature of 38. This morning my soda measured in at 37 degrees. It's a little more expensive but works better, and I prefer the look/functionality of glass shelves over wire shelves.
If you want a dual-zone cooler, I highly recommend avoiding a single-door design. I feel that having multiple temperature zones behind a single door without proper internal isolation makes it more difficult to produce satisfactory results.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Rated 5 out of 5 stars
Top of the line beverage wine cooler
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had my beverage cooler about three weeks and I like the cooler very much.
I store my water, sodas on top and the wine on the bottom.
I would recommend this to a friend
Pros mentioned:
Dual zone
Rated 5 out of 5 stars
Wine fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful dual zone wine and beverage fridge. I love the blue color, and it looks so beautiful in my new coffee bar. It works perfectly.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product AWB-400DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Cons mentioned:
Temperature control
Rated 3 out of 5 stars
Fridge
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only had the product for a week before I had to take it back because UPS damaged it at the bottom the fridge looked like it had been in a fender bender it functioned though and my only complaint was it didn’t get as cold as I would have liked. The lowest it would go was 37 degrees.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Pros mentioned:
Dual zone, Noise level
Cons mentioned:
Temperature control
Rated 4 out of 5 stars
Build quality worth the extra money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1. The build quality of this is worth the higher price over other brands. Especially the wine rack.
2. Love the dual zone and that it comes with an extra shelf for the top half so you can fit bottles and cans.
3. Super quiet, you really don't hear it at all.
4. Looks amazing
5. Holds temperature really well. This is where it lost a start though because the lowest setting is 36 degrees and the temp never drops below 37 degrees. And I wish the temp could be set a little lower.
I would recommend this to a friend
Cons mentioned:
Shelf design
Rated 4 out of 5 stars
Dual Zones for Reds and Whites
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good wine fridge. I like the dual zones for red and white. There have been a couple bottles that wouldn't fit, so the shelf spacing could be a little wider, but overall a decent product.
I would recommend this to a friend
Pros mentioned:
Dual zone, Size
Rated 5 out of 5 stars
Nice looking quality dual zone refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent look and great dual zone. This is pricey and I’m anxious to see the long term reliability. The size demensions were a PERFECT match for my bar area and it adds an upscale look.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Cons mentioned:
Shelf design, Temperature control
Rated 4 out of 5 stars
Looks great, zone temps a bit off
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall love the fridge and happy with the purchase. However, the upper zone temp does not seem accurate - seems like it's set to the higher temp of the two zones. Not a huge issue though. Also, upper zone shelving tips when you pull it out 2/3 of the way which is annoying but manageable.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the star review and for sharing your thoughts about the unit AWB-400DB. We highly appreciate your feedback. Thank you for choosing Newair.
Pros mentioned:
Size
Rated 5 out of 5 stars
I love it!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's perfect, small but spacious and gives my bar a unique touch.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about the unit AWB-400DB.Thank you for choosing Newair!
Pros mentioned:
Dual zone
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very pleased with the purchase. It looks high end and adds a nice touch to our new bar. It fits plenty of soft drinks / water and has room for wine on the bottom. It's dual zone which is nice. We were contemplating buying something cheaper in price, but we went with the reviews and decided to buy something middle of the road. We are very happy with the purchase. The fridge is quite and has a blue light shining through.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your to comments in regards to this product. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Pros mentioned:
Dual zone
Rated 5 out of 5 stars
Great replacement wine cooler
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! Replaced a 20 year old wine fridge. Easy set up. Wife loves that it has different zones and has a nice blue light.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review on the product AWB-400DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Rated 4 out of 5 stars
First one a dud
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Giving this 4 stars since the first one that was shipped simply did not work. I contacted NewAir's support and they were easy to deal with, sent out a replacement unit and a FedEx paid for return email voucher. FedEx picked the old unit up at the house.
The new unit works great, looks great under the counter. No complaints. Wish I could give 5 stars but due to the experience I feel 4 is fair.
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 4 out of 5 stars
Great beverage fridge for a decent price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice and spacious. Have children so ability to lock this frig in my man cave a must. relatively quiet too.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Cons mentioned:
Temperature control
Rated 4 out of 5 stars
Good option for a dual zone wine refrig.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good 2 zone wine and beverage cooler. Has plenty of room. The reason I didn't give it 5 stars is that the upper white wine/beverage section does not get as cold as desired. But for a split temperature cooler and for the price, I would pick it again rather than having the 2 sided option.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 4-star review and for posting your comments in regards to this product AWB-400DB. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
clean and sleek
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
clean and sleek with the blue light being awesome!
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Pros mentioned:
Capacity
Cons mentioned:
Shelf design
Rated 5 out of 5 stars
Great cooler
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits a lot of wine, bottles and cans. Only complaint is that if you use the half shelves for beer bottles, the cans behind them are difficult to get to. Overall though, I like it
I would recommend this to a friend
Pros mentioned:
Dual zone
Rated 5 out of 5 stars
Great Fridge, love the dual temperature feature.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We Love this new wine fridge. i love the ability to keep separate Temperatures for white and red wine in one fridge.
This one replaced the one we had that was 20years old and back then no such separate temps were available. Love it.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Pros mentioned:
Noise level, Size
Rated 4 out of 5 stars
Sleek & Quiet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right size - Quiet unit. Prefer two doors but it works for both cans and bottles.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Pros mentioned:
Capacity, Size
Rated 5 out of 5 stars
Wine frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’d been looking for a wine frig to fit in our new kitchen. This was a perfect fit and a nice blend of bottles and cans.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product AWB-400DB. We highly appreciate your feedback. Thank you for choosing Newair.
Pros mentioned:
Capacity, Noise level
Rated 4 out of 5 stars
Solid purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No noise, looks good, able to fit many different bottles
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for sharing your thoughts about the unit AWB-400DB.Thank you for choosing Newair!