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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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58%
would recommend
to a friend

Customers are saying

Customers are impressed with the cooling power of the 525 Sq. Ft. Portable Air Conditioner, with many saying it cools their homes effectively. However, some customers have noted that the unit is not as quiet as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 4 out of 5 stars

    Great for a small home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have gotten another one. Is great for a small house that you can't use a window unit in as uses only 110 watts and it moves around so if you want to make one room COLD, you can.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    loud, inconvenient location of exhaust hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud, inconvenient location of exhaust hose; inconvenient size of hose/window attachment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Anyone can hook this up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable a/c cools down our home really good. I can even set this up, and can move it around by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and efficiently cools off 1/2 of our 1300 sf home!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great portable unite for our first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on this unit when I ordered it online since it was a newer model and no reviews. It did its job during the hot summer days.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I don’t have a window where a window unit would fit . It’s not as quiet as I had hoped for. But also no worse than regular air conditioners . I’m happy with it so far .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    well built - average cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is very well made, however, the cooling capability is average at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had much use of it yet but so far so good :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WHAT EXPECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR EXPECTATIONS WERE TOO HIGH. PRODUCTS HAVE DEFECTS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not recommended at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size, the noise and the price....this is not worth it. I had this pumping at highest capacity for an entire day and the room it was in did not cool off at all. I had all the windows sealed and the doorway to the rest of the home sealed off, too. Only cooled off the area directly in front of the machine. Machine was so loud I couldn't hear the TV over it, and it wasn't doing anything. Moved it to my TINY bedroom and it seems to help there, so this is basically just for TINY spaces and the noise is not worth it. I've had portable a/c before, I know it is loud, but this is just not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for medium-sized rooms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself was easy to setup. The window kit was easy to use and the included hose was easy to install. The unit keeps my living a room a nice 73-74 degrees while temps hit the mid to upper 90s. So far so good. I would recommend this to someone looking to cool a mid-sized room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 2 out of 5 stars

    WORKS FOR SHORT TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled adequately for one summer season only. Did as instructed and is now inoperable due to water tank and now condensation collector. No support from Newair either. Extremely disappointed. No wonder there's only one year mfg warranty!!!!

    No, I would not recommend this to a friend
  • Customer reviews from Newair

    User rating, 4.4 out of 5 stars with 238 reviews on Newair.

    See all Newair reviews
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