Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $404.99
The comparable value price is $599.99

Customer reviews

Rating 3.3 out of 5 stars with 41 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

51%would recommend to a friend

Customers are saying

Customers often highlight the iQ 2K Smart Dash Cam's outstanding video quality and ease of use, praising its intuitive app and helpful features like voice control and GPS. Many appreciate the sleek design and convenient access to footage via the mobile application. However, some customers express concerns regarding the device's price and potential battery drain issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Rated 4 out of 5 stars

    it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it workssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are glad you are enjoying the IQ. Thank you for sharing your experience.
      The Nextbase Review Team

  • Rated 1 out of 5 stars

    Dont buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go lower but it wont let me. Twice now my system did not alert me to entry into my truck and twice things were stolen. Good thing indidnt have anything important in my truck. Im going back to a brand the did let me know everything, Nexar. This 4glte system is crap!

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to write a review.

      We truly sorry to hear about the robbery in your vehicle, we sincerely hope no one was hurt.

      We regret to hear that the camera didn't alert you of this, of course this is far from the expected funcioning and we sincerely apologize for this fault.

      If you could email us at nasupport@nextbase.com we'll work tiressly to solve this for you and avoid it from occurring again in the future.

      We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right.

      - The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    RUN FROM THIS CAMERA

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are absolute junk!!! The first one lasted about 3 months before it quit working, the replacement lasted 6 weeks. Dealing with cutomer service is a joke as it may take a month or 2 to get a resolution. I wish I wouldn't have bought it. Heed this advise and buy something else!!!

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      hank you for taking the time to share your experience, and we sincerely apologize for the difficulties you've encountered. We completely understand how frustrating it must be to have had two cameras fail and to experience delays with customer service. This is certainly not the experience we want for our customers.

      We would like to help resolve this matter for you as quickly as possible. Please reach out to our support team again, and let them know that you’ve been referred by the reviews team for expedited assistance. We’re committed to making things right and ensuring you have a much better experience moving forward.

      Again, we truly appreciate your feedback, and we're here to assist you every step of the way.
      -The Nextbase Support team

  • Pros mentioned:
    Ease of use, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Feature-filled, reliable dash cam with clear video

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable dash cam is a must, and the Nextbase iQ 2K smart dash cam has the features and design to give you peace of mind whether you're in your car or not. With a quality camera that utilizes an optional subscription and easy app experience, the iQ 2K camera is a dash cam option for active drivers. Installed out of sight behind your front rear view mirror, drivers won't need to see the iQ 2K while it does its job, save for the occasional light indicator ring or event notifications. It is very compact and minimally designed to connect to your windshield via a strong adhesive, and its wiring can be tucked away along the edges of your window headlining, door frame, and underneath your instrument panel using the included fitting tool. It includes only one adhesive wire clip and only a few cord zip ties, so you may need to bring in your own or some electrical tape to fully secure your wires out of sight and out of the way. That being said, installing this dash cam was so simple and took less than five minutes to get it up and running. Unlike some other dash cams that use up your car's auxiliary power outlet, the Nextbase iQ 2K plugs straight into your car's OBD port. While this may be conveniently out of sight in most cars, some cars' ports are not well-suited for the plug if it hides behind a panel or sticks out more than they would like. I tested the iQ 2K on two cars (SUVs) and it would only fit in one of them properly; in the other car, I would have needed to keep the OBD panel off for it to fit, thereby exposing other internal wires which may have had potentially dangerous results. Nextbase does provide a secondary option to hardwire the dash cam to your car, but if you're like me, you may prefer not to or may not be comfortable around a car enough to install it this way. It would have been nice to include an auxiliary power cable option to alleviate this issue. Operationally, the Nextbase iQ 2K works wonderfully. After installing the app, you can see live events in crystal clear view, with very good night visibility as well for both the front-facing and cabin-facing cameras. The microphone catches all the sounds and noises, which will be useful during any impact events. The iQ 2K has several features built-in to give you peace of mind while you drive and while you're away from your car. It comes equipped with a built-in 64GB micro-SD card. With Roadwatch AI, the recorded screen video shows the speed and approximate distance cars are around you. Phone notifications alert you when there are parking or impact events around your car even when parked, and you can access the camera outside of the car on your phone at any time. And with the optional Nextbase subscription, this includes all recorded data and history events. It even utilizes a "Witness Mode" option, which will share live footage with an emergency contact who can access your camera and assist if needed. All of these features add up to make a reliable dash cam you can be confident has its eyes on the road with and without you. The Nextbase iQ 2K smart dash cam is a great option for all drivers. It does the job you want from a dash cam to give you peace of mind in and out of your car.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thank you so much for taking the time to share your positive review of the Nextbase iQ 2K smart dash cam! We're thrilled to hear that you've had such a positive experience with our product and that it has provided you with peace of mind on the road.

      It's fantastic to know that the installation process was straightforward for you, taking less than five minutes to get everything up and running. We appreciate your feedback about the wiring and will certainly take it into consideration for future improvements. Your insights regarding the OBD port compatibility and the suggestion for an auxiliary power cable option are valuable.

      We're delighted to hear that the Nextbase iQ 2K exceeded your expectations in terms of operational performance. The clarity of the live events, excellent night visibility, and the microphone's ability to capture sounds effectively are all aspects we've worked hard to optimize, we are proud to see these features in the real world.

      Once again, thank you for choosing Nextbase, and we're over the moon to be your dash cam of choice.

  • Pros mentioned:
    Ease of use, Gps, Video quality
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great features with subscription, expensive

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using an older generation Nextbase 322 dashcam for over a year now and it’s done well by me. Most recently I got the opportunity to test the latest generation Nextbase iQ 2K smart dashcam with 4G and GPS. It is a much more advanced dashcam system that’s meant to be more of a 24x7 car audio/video monitoring system for all intents and purposes. What makes this dashcam so much different is its intelligent AI/iQ capabilities that unfortunately require a subscription that pays for both the 4G connectivity with a built-in SIM card and for the AI features and cloud storage that only work with a paid monthly subscription plan that currently costs $9.99/mo for the basic Protect plan or $19.99/mo for the top of the line Protect Plus plan. Installation is fairly easy if you’re a bit handy and follow their step by step in-app instructions.They include a 16 foot long power cable that can reach to the OBDII port under the steering wheel column or the fuse box for always-on connectivity. This camera system is much bigger than your typical dashcams, mainly because it pretty much comes with a 4G LTE hotspot that’s the round base with two antennas that attach to your windshield with the included 3M adhesive pads. The actual camera hangs down from the hockey puck size base. Much like any other smart camera, it requires the use of your phone w/Bluetooth and WiFi enabled for initial setup and viewing live video feeds or recorded clips. Video quality and sound recording is great, definitely a step up from my old 1080p dashcam. Unfortunately all the great, intelligent features this camera has to offer are totally dependent on the paid subscription - real-time image notifications, live view, witness mode, remote alarm, cloud storage, emergency SOS, automated incident back-up, (roadwatch AI, guardian mode - coming soon). I wish they allowed most of those features to work over WiFi while connected to your phone or home or work WiFi while parked. I personally can’t justify the nearly $600 price tag for the camera system, plus the $99 - $199/yr cost for the on-going subscription cost, but if money is no object for you, then the Nextbase iQ 2K or 4K smart dashcam with 4G and GPS is a formidable car monitoring/security system.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi there,

      Thanks a ton for sharing your comprehensive thoughts on the Nextbase iQ 2K smart dashcam. It's fantastic to hear about your positive experience with the older generation Nextbase 322 and the seamless installation process of the iQ 2K.

      Your detailed insights into the size and functionality of the iQ 2K, especially its 4G connectivity and intelligent AI features, are super helpful. It's understandable that the subscription model might be a bit of a sticking point, its important to note, there is no other charges for data, just the subscription :)


      Your point about expanding the usability of some features over WiFi, even without a subscription, is quite valid and would likely resonate with many potential users. It's clear you've put the device through its paces and your insights will undoubtedly help others make an informed decision.

      Thanks again for sharing your experience, and if you ever have more updates or come across other cool gadgets, feel free to drop another review! Safe travels! 🚗✨

  • Pros mentioned:
    Gps, Video quality, Voice control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    New Generation of Dash Cams

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase brand is known for producing high-quality dash cams with a range of features. This IQ 2k Smart Dash Cam does not disappoint. First, the Smart Dash Cam style is different from all others. It has a sleek, black, and elegant design. The Smart Dash Cam comes in an elegant box. The box includes: The Smart Dash Cam and SD card 64GB. The black power cable is used to connect to the vehicle OBD. The red cable is used for those who want to power up the dash cam using the vehicle's fuse box. The fitting tool is used to snug the black power cable inside the vehicle's roof line and side post. No need for sophisticated tools to set-up this dash cam. The set-up was quick and super easy. I used my phone's camera to scan the QR code on the box; I downloaded the Nextbase iQ app. Once downloaded and installed, I followed the simple steps to completely get my dash cam running. The 2k resolution offers a sharper and clearer image quality compared to traditional 1080p resolution, which can be especially useful for capturing fine details like license plate numbers and road signs. It has a 140-degree forward-facing camera as well as a 140-degree cabin camera. The 7-layer lens helps with superior image quality. It also helps in balancing light and dark areas in the video, ensuring that details are clear even in challenging lighting conditions, such as during sunrise or sunset. The built-in Wi-Fi and Bluetooth connectivity options allowed me to easily and quickly access the recorded footage on my smartphone. This enabled me to quickly share footage with my loved ones or save it for later use. The built-in GPS in this Smart Dash Cam provides accurate location data alongside the recorded footage, which can be useful for tracking your route or for use as evidence in case of accidents or disputes. The intelligent parking mode feature automatically starts recording if the built-in accelerometer detects any sudden movement or impact while the car is parked, ensuring that any incidents that occur in your absence are captured. The voice control feature allows for hassle-free control, enabling start/stop recording or taking snapshots without having to fiddle with physical buttons. For example, you can start the voice-activated "Witness Mode" while being stopped by police or any authorized government official or if in a road rage incident. As soon as it hears the voice-activated command, the iQ will lock onto the incident and share live footage with a trusted emergency contact you set up in the app so they can step in and send help. The Guardian Mode feature helps you monitor the speed and location limitations and get an alert on your phone if someone other than you is driving your car and breaks the limitations you set on the app. If this happens, you can tap into your feed from your phone and talk to whoever's driving and let them know to obey the limitations. The Roadwatch A.I. is another feature of the app. This feature tracks the speed and distance of vehicles around you. It will even track the types of vehicles around you. I learned from contacting Nextbase Customer Service that the Witness Mode is unavailable. According to the Nexbase app, the Guardian Mode and the Roadwatch Mode will be available soon. The Nexbase Smart Dash Cam app is free. The free version of the app includes voice control and real-time notifications. The paid monthly subscriptions are " Protect $13.99" and "Protect Plus $19.99". I will look for future firmware updates to enable these essential features. The one dislike about this Smart Dash Cam is that it is not portable. The Smart Dash Cam cannot easily and quickly be disconnected to be carried out of the vehicle without prying it off the windshield. It would have been nice to be able to transfer the Smart Dash Cam to a second vehicle in the household when the primary vehicle is not being used. I plan to purchase the rear-facing camera, but I first want to see how my vehicle's battery behaves with just the front-facing dash cam. The NextBase Smart Dash Cam is an essential tool for all drivers who value road safety. Nextbase stated it best, "It anticipates, prevents, and defends," I recommend it to all of my friends.

    • Brand response from Nextbase
      Posted .

      Hi Willie,

      Thank you so much for taking the time to leave us a review. We really do appreciate it.

      Its great to read up on your experience, we are certainly proud of this new dash cam technology. It is true it is at its best staying in one vehicle, that being said, its a relatively quick process to unclip from the mount, remove power and have the ability to put into another vehicle. All that's required is a power source and an additional plate for the other vehicle.

      Thanks again, we hope you continue to love your new dashcam.

  • Pros mentioned:
    Ease of use, Live view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Latest technology dashcam

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple brands of dashcams and most are either descent quality webcams with poor software, or great software with a poor quality device. The webcam has both great software and a very high quality device. You can feel the quality when you first open the box and pick up the webcam. It is quite heavy, but no so much as to cause issues mounting. To get started, all you have to do is either connect the power cord directly to the diagnostic port or the fuse box. It looks a little intimating at first because there are so many wires in the box. The default is the diagnostic port and no additional connections are needed out of the box. If you prefer to leave this port free, you have multiple different options that connect and will allow directly plugging into your fuse box. I chose to go with the diagnostic port. A small bar code will come up on the dashcam screen and you just scan and it will give you a link to the software. After installing the software, the webcam automatically started a firmware update which only took 2 - 3 minutes. You are then prompted to create an account or you can directly login with an existing account such as Google. No additional steps are required and the 4G LTE connection is enabled by default. The mobile application walks you through step by step on the best place to mount and even includes a tool for assisting with routing the wires in your car. I was able to completely route the wires across the top of my windshield and down the weatherstripping of the door. There are additional mounting aids such as a sticky mount and three zip ties. The dashcam hooks onto the windshield with pre-mounted 3M tape which firmly holds in place. There is not a suction option, but it comes with an extra 3M tape mount if you ever have to relocate. The main body is about the size of an echo dot with two external antennas. The camera body hangs down about 3 more inches and can be swiveled to level based upon how it is mounted on your windshield. I was able to get it perfectly mounted beside my driver assist console in the center top part of the screen and the webcam is just visible under my mirror to see the small LCD information screen. Once you have it mounted and the power cable ran the way you like, the webcam is ready to go. The 64gb SD card memory is already mounted and formatted. The box says it includes a 32gb card but there must be a pre-installed 32gb as well. The LCD screen is small and does not display the camera image. I like this feature so your are not so distracted. The screen displays when it is recording, in park mode, the 4G signal strength and a location verification icon. The added benefit is having the rear facing cabin camera as well. Both cameras have a wide field of view and have excellent picture quality. There is very little delay between the camera and live viewing. Video clips are recorded to the internal memory as well as to cloud storage. You have the option to download directly to you phone as well. To take advantage of all the feature you will either need to subscribe to a $9.99 or $19.99 monthly subscription. I believe this is well worth it for all of the advanced features includes. The features include cloud storage, emergency SOS, smart sense parking that automatically records if someone gets near your vehicle. The camera includes window decals and flashes red to let anyone around know they are being monitored. You have the ability to directly activate your car alarm if you wish. Some of the advanced features are not currently unavailable, but will be in future updates. There is the mode to monitor if when your vehicle is left with someone such as mechanic and the Roadwatch AI. I'm really excited to see the AI function in the future because it will also record the estimated speeds of the cars around you if you every need this information for accident information. You have the added option of attaching an optional rear window wired camera, not included, if you like and all three cameras will record at the same time. Since the camera is always hooked to direct vehicle power, you can wake the camera at anytime and anywhere through the 4G connection to view the inside and outside of the vehicle. By default, the camera monitors your car's battery level and will shut the camera off it detects the battery lever is too low. As long as your battery is good and your are driving every day this should not be an issue. The webcam looks great and professional when it is mounted, setup is super easy, picture quality is great and the mobile app has a wealth of features and is easy to use. The camera is rather expensive compared to comparable models, but I believe it is well worth it. In my opinion, the 2K model will work best for most people. You get 2 times the picture quality of HD without the huge storage consumption of 4K. If you want to save a $100 you can go with the 1K version and you get all the same features with just a slight compromise in picture quality. If you are the person that plans to watch video clips on your large 4K home TV, I suggest spending $100 more and going with the full 4K version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Next Generation Dash Cams

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 2K Smart Dash Cam is one of the first Dash Cams to offer 4g connectivity for 24/7 surveillance. While on the road or your car is parked and you are away from your vehicle, feel confident that their is an eye(s) watching and recording. I have used Nextbase cameras in the past so I have history of using dash cams and Nextbase. There are a few things that are different from other Nextbase dash cams. Unfortunately, you do need a subscription to access most features. When I found out that this camera had 4G access I knew that some type of subscription would be required for that 24/7 connected access. During the setup process you can skip the subscription part so you can use your camera. So technically you are not restrained from not having a membership. Installation: I have experience installing dash cams as DIYer. If you are not comfortable with removing paneling and correctly running the required wiring then I recommend hiring a professional. I will not provide instructions as every vehicle is different but I can say it was fairly easy compared to other dash cam install I have done in the past. I also must say that being able to plug this camera into the OBD port just made things more simple and clean. This is something different as other Nextbase models require power from a cigarette outlet or a complete hard wire. The ability to plug into the OBD port just makes things easy as its typically be the drivers footwell and helps make hiding cables easy. The camera does look great and modern. I do wish it was a bit smaller but I know it packs a lot of tech to be able to connect to 4G and everything else it does. I also thought the two antennas on the side of the base were movable. Unfortunately, they are fixed and stationary. While not a big deal, I almost broke one as I thought you were supposed to be able to adjust them. I like how the rear screen is super small and simple compared to other Dash Cams that display an entire screen. I like how the base holds some of the internal systems and that the camera is on a elongated piece of plastic. This lets you mount the unit high yet the camera will be slightly below yet still slim enough to not be fully in your field of view. The camera section is also adjustable to cater to your field of view needs. I was able to easily hide the entire unit behind my review mirror. This is a much nicer looking dash cam than your typical one. The iQ cam takes it to the next level for all dash cams. Instead of the simple video/audio recording this device records license plates, can upload to cloud storage or you can use the included internal storage (SD card), cabin camera and mic, live feed, AI features, audio commands, SOS services, high 2k camera resolution, and the list goes on. What makes the difference with this camera over most is that you need to use your phone as the screen, monitor, and source to change settings. I like having the ability to access everything on my phone rather than using a screen on the dash cam. This allows you to set it and forget without needing to touch the camera and having to readjust it each time. When driving everything has worked as it should. Recording are crisp and clear. I feel confident when using the built in storage that everything will be recorded when I need it. I do not feel confident in using cloud storage or 4G features. You know when something happens or you have an emergency everything goes wrong and Im sorry its to easy to not be connected to the cloud. Alerts seem to be very off. Impact alerts are often which I am sure will be corrected with updates. The optional rear camera sounds like a good idea (I had one in the past) but I remember always having trouble mounting it correctly in my sedan due to the angle of degree of the rear window. I think a front camera and internal cabin camera do the best and rear camera is not needed (my opinion). Great camera that is still experiencing some required updates. Nextbase has been around for sometime and feel as though they will perfect the app/camera with software updates. I am glad the camera looks so much more modern compared to the older models. I do have some trust issues with the cloud storage and the app view. You know when you need something the connection will be down. I am glad you can still save your videos/data via the included micro SD card.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thank you so much for taking the time to share your thoughts with us! We truly appreciate your thorough feedback and your history of using Nextbase cameras in the past.

      It's great to hear that you find the 4G connectivity for 24/7 surveillance to be a valuable feature, providing confidence both on the road and when the car is parked. We understand your point about the subscription requirement for most features, but it's reassuring that you can still use the camera without it, giving users flexibility.

      Your insights into the installation process, especially for those who prefer a DIY approach, are incredibly helpful. The simplicity of plugging the camera into the OBD port and the clean installation process are noteworthy features, making it user-friendly.

      We're pleased to know that you find the design of the camera modern and aesthetically pleasing, from focus groups we held during the design phase of the product we develop a product small enough to be discreet but also packed full of features.

      The iQ is a truly smart camera, as such we aim to look at a series of releases to improve features as well as add new ones, all simply through remote updates.

      We appreciate your confidence in our ability to provide these new updates, showcasing our commitment to continuous improvement.
      Thank you again for sharing your comprehensive review. Your feedback is invaluable, and we're committed to delivering the best possible experience with the Nextbase iQ 2K Smart Dash Cam.

  • Pros mentioned:
    Gps, Live view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Intelligent vehicle safety and security

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 2K Smart Dash Cam with a 4G LTE connection and GPS takes dash cams to the next level. Once you open the box you see the camera and the cables that allow you to power the camera via your car's OBD port or via a direct connection to the vehicle fuse box. There is a QR code that links to your phone's app store. Once downloaded there is a step by step installation guide that helps you to get your dash cam placed properly. Once your camera is set up you are able to go through the app and see the available to soon to be available features in the camera. The camera has an onboard 64 gb microSD card which I would recommend changing to a larger card so that your data is not overwritten so quickly. Cloud recording is available however as with most of the useful features on this camera you must have a subscription. Without a subscription you have nothing more than a simple dash cam that can give you real time notifications. The 2K video quality is clear and crisp and the ability to live view your camera is great especially if you have a new teen driver in the family. I have included Nextbase's description of each of their plans as well as the annual pricing. You may also pay monthly however paying annually allows you to save on 2 months of service. To be honest I would opt for the protection plus plan because it is the most feature packed plan available from Nextbase. Solo Free iQ app Voice Control Real-time text notifications Protect $99.99 4G data included iQ app Voice Control Real-time image notifications Live View Smart Sense Parking Witness mode *Roadwatch AI *Guardian Mode Remote Alarm Cloud Storage - 30 days Protect Plus + $199.99 4G data included iQ app Voice Control Real-time image notifications Live View Smart Sense Parking Witness mode *Roadwatch AI *Guardian Mode Remote Alarm Cloud Storage - 180 days Multiple User Accounts Emergency SOS Automated incident back-up Real time notifications Extended Warranty (with annual purchase) Unfortunately some features such as Roadwatch AI and Guardian mode seem to still be in beta as they are not available for use yet. A rear camera can be added to the camera however upon checking Nextbase's website it will be available for purchase on 11/17/23. Unfortunately this dash cam is quite pricey and since it needs a subscription to unlock it full capability it is a sizable investment however it may be worth it for you when you unlock all the features packed into this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not the technical leap I was expecting

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 2K Smart Dash Cam is destined to be much more than a simple dashcam. When used with the iQ app, it opens a world of features and is extremely easy to use. There are some caveats though. It does require a subscription to use some or all of the features. It’s 4G connected, so don’t expect to use wi-fi to download files etc.. I opened the box and started the install. That’s when I found the power cable had a crushed connector at the camera end. After contacting customer service, a replacement arrived a week later. With the new cable in hand, I installed it using the OBD port. My initial concern was that it might drain the battery, however the camera goes to sleep after you park. Other power options included are 3 different fuse box and direct wire options. Oddly it doesn’t include a 12v power accessory plug. While that might be useful if you plan to move the camera between vehicles, that is not an option. Once installed, it’s securely in place. Using the app, you can adjust the camera up/down, but there is no ability to adjust it side to side. I’d suggest you try different positions, before permanently mounting it. The app walks you along the setup very easily. One step is to scan a code displayed on the tiny screen of the camera. This took some fiddling with the phone to capture it. During the setup you are prompted to sign up for a subscription, and a free trial period. You can skip the subscription as well. I opted not to start the subscription. Through the app you can subscribe at any time. There are a couple of features, Guardian mode and Roadwatch AI that would set this camera apart from any other, however they are coming soon. It was time for a test ride. Closing the door resulted in an impact warning. I didn’t think I closed it that hard. Turns out it happened every time. Time to adjust the sensitivity. Without the subscription, you can only view recorded files from the included SD card. They are MP4 format. With a subscription, you can look at live view and clips in 1 minute segments. The recorded audio and video was really good both day and night. The rear facing cam is nice for the inside vehicle view. But it’s no substitute for the optional rear camera. Overall I’d recommend this to someone that is not concerned about a $20 a month subscription to get the full features, or $10 for a subset. If you’re a rideshare driver, or anyone that uses their vehicle for commercial activities, this camera is a must. If your needs are more typical, and you’d like more features without a subscription, then other models in the Nextbase lineup are likely a better fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very nice, but expensive

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 2k Smart Dash Cam is an amazing dashcam that has many features that I like and some things that will have question if it's worth having in your car. Here's my experience. Opened the box and checked out everything inside. First, I've never seen a dashcam shaped like this before, so it's definitely original at least to me. I'm looking at the long cord in the box and I'm wondering where in the world am I installing this inside and what panels will I have to take off in order to install. Next, I see the standard connections for the fuse panels, the adhesive stickers and assorted tools for installation. Once I downloaded the iQ app and entered my car, I realized that the long cord and plug is for the OBD, or on-board diagnostics port. If you ever gone to local auto part store and have them run the diagnostic test for the "check engine" light? This is where this plug goes. Found the plug right under the steering wheel and the plug in the dashcam to the other end and the dashcam comes alive. Next, a QR code is supposed to pop up and you scan it from the app to sync up and run updates. For some reason, the QR code never popped up. The dashcam continued to chime over and over. I reached out to the Nextbase support team on the app, explained my problem and they advised me to hit the reset button and this will resolve the problem. One quick tap and there's the QR code! The dashcam ran a software update in about 10 minutes Test drive: Camera is crystal clear for both exterior and interior pictures. Playing back the video on the app and the audio is very clear as well. Very impressive. The biggest reason for the camera being plugged into the OBD port is that power is supplied to the camera all the time. Which means, it's ALWAYS on. It's recording while you're parked and basically acts as an active surveillance system for protection. While driving, the camera can be set up to record incidents with the "Witness Mode" setting. Once again, impressive feature to have if needed to record specific incidents while driving. You can even setup to where the recording is sent to a designated person you list as an emergency contact in the app. My issues: 1) Price point: This is the most expensive dashcam I have ever used. I am impressed with what it offers and fully understand that it's worth the price. That being said, I know for a fact that dashcam would normally be out of my price range. What wasn't mentioned initially is that there is a subscription for these dashcam. No fee for the first 3 months, but then either $10 monthly or $20 monthly depending on the level of online access you desire. Considering the amount you have already spent on this dashcam, adding an additional $10-$20 each month is going to be an issue for the majority of people. Overall, the iQ 2K Smart Dash Cam is a great dashcam and is worth the price, but the price itself will make you think long before pulling the trigger

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Amazing Tech but Costly, Requires In App Sub

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected this dash camera performs beautifully, records high quality videos and has an excellent companion app. One feature I particularly like is Witness Mode, which when activated (for road rage, angry people etc), starts recording live video and will share it live with a designated trusted person. As someone who has severe PTSD I really like this feature as it gives me piece of mind if I were to have a PTSD/Anxiety attack while driving. I can use it on myself to summon my oldest daughter to help me out or allow her to contact law enforcement/medical assistance if needed. Installation on this is tricky at best, if you’re not familiar or comfortable taking trim pieces off your car then I recommend having a professional do the installation. You don’t have to do this, but wires will be exposed and it’s not aesthetically pleasing. After about 2 hours I got everything installed and running. You do get 3 months of free services but after that it can cost between $10-$20 a month based on what plan level you select. I’m giving this product 3 stars for this feature alone, at least one year of service should be included. Unless something changes I’ll probably stop using this after my trial period ends. After spending $600, it seems greedy to ask people to pay $120-$240 a year for extra services.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      HI there

      Thank you so much for leaving a review of the iQ. We are sorry the installation was a little tricky. We have invested in new technology to power the iQ through a vehicles "OBD port". This is so its a simple plug in and go. We do appreciate completing a hardwire installation does involve a few more steps.

      You're are absolutely right on the subscription. The subscription is what brings the iQ to life and supports the use of witness mode, remote wake, emergency SOS and much more. The subscription ensures customers can remotely wake up their iQ and see what their car sees at any point, anywhere. There are no additional charges outside of the subscription for data use, the subscription is the cost if you do lots of driving or very little.

      I hope this helps a little, if we can do anything to change your experience from a 3 to a 5 please don't hesitate to get in touch with our support team at iqsupport@nextbase.com

      Thanks,

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started having problems right after setup. When I would try to receive live footage. The IQ would redirect me to start my subscription every time. And the unit started locking or freezing up which I would have to unplug from the terminal to restart the unit working again. Then after a day or two it would freeze up or lock up again. After contacting Nextbase and creating a ticket with the system after a week or so through some type of update Corrected that problem. Then the next problem was my Smart Sense Parking did not work. After several weeks of emails back and forth with Nextbase. They corrected that problem with a firmware update. For the amount of money that I spent on this unit, I was hoping for a little better performance and reliability. Previously I owned a next base 522 which operated and performed as expected. Hopefully the iQ will perform as equally or better. I think it's a little pricey for what you're getting Plus you have to pay for a subscription to get full use of all the functions.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      I am sorry you had this experience. We understand how you feel, and I can assure you that our team has worked endlessly to get the latest update out, which will prevent this type of issue from occurring again.
      The smart features require a subscription because a 4G connection is necessary for them to work. We offer different plans that can suit everyone’s needs.
      We appreciate the feedback. Please feel free to contact us again should you need any further information: nasupport@nextbase.com
      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Pros mentioned:
    Voice control
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A great dashcam with a tom of features

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 2K Smart Dash Cam is a premium dashcam offering features that make it more than a recording device. It incorporates several layers of technology to enhance safety and connectivity. Key Strengths • High-Resolution Video: The iQ 2K records in crisp 2K resolution, capturing clear details that can serve as valuable evidence in case of accidents or incidents. • AI-Powered Features: The iQ employs artificial intelligence to enhance its functionality. Its Emergency SOS feature automatically contacts emergency services if it detects a severe accident. The Intelligent Parking Mode monitors your vehicle when parked, automatically recording and uploading footage in case of an impact. • Advanced Connectivity: The iQ's 4G LTE connectivity enables remote live viewing of the dashcam's feed, allowing you to check on your car from anywhere. It also facilitates cloud storage and backup of your footage. • Radar Detection: The iQ incorporates radar detection to alert you to potential hazards ahead, such as speeding vehicles or tailgaters, providing you with extra time to react and avoid collisions. • Voice Control: The iQ offers hands-free operation through voice commands, allowing you to control recording, playback, and other functions without taking your hands off the wheel. Areas for Improvement • Subscription Fees: Some of the advanced features, such as cloud storage and emergency response, require a subscription fee, which may add to the overall cost of ownership. • Installation Complexity: The iQ's installation process can be somewhat complex, requiring careful wiring and configuration. • Size and Visibility: The iQ is relatively large and noticeable compared to some other dashcams, which may not be aesthetically pleasing to all users. Overall Verdict The Nextbase iQ 2K Smart Dash Cam stands out as a comprehensive safety solution, combining high-quality video recording with advanced features like AI-powered assistance, radar detection, and cloud connectivity. While its premium features come with a higher price tag, it offers a compelling package for those seeking the ultimate in dashcam protection and connectivity.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hey, thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Video quality is great

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I giving this a 2 star. First, it does not have a preview screen so everything is done thru phone. I like having a screen to quickly look to see that cameras look fine. Have bumped the cameras before and have had them facing up to high or down etc. Plus a good way to verify it is on. Easier to notice a big screen if it’s off or on. This is pretty hefty without having a screen. It also mounts using double sided tape. I have had issues in past during summer time with heat and causing tape to come apart. This had left some residue on window and device making it difficult to clean and re tape. Not that this will happen but just my luck. I would like to see a way to mount to review mirror, or a mount that maybe has a section cup. Maybe have a couple options included. The next issues are related to power. I liked that they included a couple options but why not a third option which I prefer and that would be to plug into the cigarette power outlet. I don’t mind a cord running down and not having to run the wire. Especially if you don’t have the time. I like to take the cord, wrap around my review mirror mount and then down to plug. Later I can decide to run it out of site and maybe connect into a fuse or the obd connector later. It looked at first like it was a usb-c but it is not. A USB-C is round on the ends and this was a rectangle shape. At least if they had a USB-C I might have been able to get one in that had a 90degree tip and use that. Not the case. The obd connector is not a pass thru style so if you use that, you will have to unplug it if you need to connect a diagnostic tool in. It has a subscription for you to get all the bells and whistles. This can be pricey. This is the case with most. But what I did not like is that you get a free 3 month trial but have to input credit card information. I feel they should provide a code for a month to 3 month that works without needing to put in a credit card. The good, it does have a good camera. Very clear. Has a lot of neat futures and more so when you have the subscription. Overall it’s a nice dashcam as far as video quality. I just feel they missed the mark to allow a quick setup. I would like to be able to purchase, go out to my car, plug it in, see the video on screen and mount it and have it running. Then later maybe connect phone to it that might allow some customizations. And then if want, run the wire a bit more out of site and connect to fuse or obd or keep it connected to the lighter plug. Unfortunately this does not allow that.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi there,
      Thank you for taking the time to share your feedback on your dashcam. We appreciate your thorough review and have included some points below to hopefully help 😊


      We understand your preference for a preview screen, we worked hard with focus groups to make the right call on the design of this camera. We have seen a huge demand for greater integration with smart devices, this is why it’s the first of a kind smart camera, fully managed through your smart device.


      Regarding the mounting feedback, we work with 3M (best in the business for adhesive pads) and found that with the great surface area of the iQ, its extremely durable. We actually have a few cameras in our development centre which we took a huge effort to get off our testing windshield!


      Your feedback on power options is valuable, from extensive user group feedback, we have designed the iQ to remain in a vehicle. With this in mind, customer feedback was to hide the cabling with a more permanent connection. We have managed to make the installation process super easy with the OBD connector, it’s a case of plug and play for power, then hide the wires for aesthetics.
      On the points around the subscription, we appreciate your input on the trial process, you’re absolutely right about having to add your card details, however we have made it purposely easy for you to have the ability to cancel your subscription with around 4 clicks in the app. Meaning if you’re
      not entirely satisfied with the subscription features, its easy to change.

      We're thrilled to hear that you appreciate the camera's video quality and features. This is our first truly smart camera, we are already loading up the next firmware release to provide little improvements to features as well as release new ones.

      Thank you again for your valuable feedback and for choosing our dashcam.

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Most features locked behind subscription

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Clear image -Parking and motion trigger monitoring -Witness mode Con: -Most features needs subscription to work -Roadwatch AI and Guardian Mode features not yet available -High subscription price -Still needs fixing with firmware updates This dashcam was not ready for launch, with buggy features that needed to be fixed. At first, videos couldn’t be viewed, recordings couldn’t be seen in the library, video time stamps and information were wrong, and voice commands didn’t work. Even after the recent updates, which fixed most of it, the dashcam still doesn’t feel worth it yet. Two of the listed features, Roadwatch AI and Guardian Mode, aren’t available yet. Everything but basic recording and voice control is locked behind a pricey subscription. Subscription Without the subscription, this $600 dashcam only has notifications and voice control. There’s two subscription plans, Protect at $10/month, and Protect Plus at $20/month. With the subscription, you get live viewing, 30 days cloud storage, image notifications, witness mode, and the smart features. The Plus plan extends the storage to 180 days, adds multiple user accounts, emergency SOS, and automated incident back-ups. I can justify a monthly fee for the features that need the cloud, but the smart features should at least work locally and store the video on the sd card. I don’t see a reason why impact and proximity detection needs to be locked behind a subscription. You’re also paying for features that’s not yet available. $10/month for cloud storage and live viewing still feels too high. Features Smart Sense Parking does two things. It detects impact and is a proximity sensor. The impact detection works fine. Everytime I slam the trunk, I get an alert and a recording. The proximity sensor, for me, is recording all the time even when parked in the garage at night with no movements. My library is cluttered with false recordings. Also anything that happens to the sides of the car will not be seen. Witness Mode, which can be activated with voice command, will start recording and send a link to a designated person so that they can also view the footage. Great for any incidents. Voice Control, when it works, allows you to start/stop recording, enable privacy mode, and activate witness mode. Voice commands weren't working at first, but have since been fixed. Roadwatch AI and Guarding Mode aren’t available yet. IQ App Prior to the recent update, most of the video features didn’t work properly. After the fix, recordings now show up and viewable with the right timestamp. Live viewing takes a bit before it wakes the camera and loads the video. Recordings are about 12 seconds long and if driving, will show driving information. Settings for the Smart Sense Parking can be adjusted or turned off. Is it worth it? Even with the features now working as they should, is this worth it? Without the monthly fee, the only feature available is the recording. Even though they still record to the local storage, the parking features are unavailable. Once all the listed features are available and If you don’t mind paying $10-$20 a month to use them, then this camera can be an added layer of protection. However, I don’t see myself paying $100+ a year, on top of the high price of the camera, to use these features.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hey, thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Pros mentioned:
    Gps, Video quality

    Rated 5 out of 5 stars

    Pretty cool tech to protect your car

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just grabbed this bad boy from best buy and totally stoked on it. Install was ez. Video quality is great even at night. So far I've had a good connection for live view pretty much everywhere.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Love to hear it! Thanks for the review! We are confident you will love your iQ as you continue to use it. Should you have any questions, please don't hesitate to reach out to us at iqsupport@nextbase.com.

  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Bought this more than a year ago, After paying $700 for the camera and paying $20 monthly fee, really not worth it. It is not reliable at all, it goes off the line all the time and when I try to connect to it from my phone it says iq is unavailable. Trying to find something and replace it with something I can count on. It was a biggest waste of money

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Dina,
      Thank you for taking the time to write a review.

      We're truly sorry to hear about this negative experience with your iQ camera.

      We aim to provide the best experience possible to our customers and regret that this has not been the case.

      We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right. If you could reach out to us at nasupport@nextbase.com we'll work to resolve this for you.

      - The Nextbase Reviews Team

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    really cool dash cam system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how I felt about having a camera in my face every time I drove my car, but I foget it's there most of the time. It was easy to install. I had to google where my car's diagnostic port was and once I found it, the rest of the install was fairly straight forward. The most difficult issue was finding the best place to mount it on my windshield. I have sensors in a block of plastic that my rearview mirror is mounted to that's behind the mirror on the right side. On the left side behind the mirror, I have our turnpike pass and my insurance monitor so I had to mount it a bit to the left of where it suggests it be mounted. The app didn't show the GPS information right away so I was a bit worried by the cosmetic black dots at the top of the windshield. It did finally show up later. I wish that the Guardian Mode and the Roadwatch AI is currently working. The advertising made it seem that these were available now, but the app shows those to be "Coming Soon." The impact notifications are a bit sensitive. It gives those when I hit a bump sometimes. There's also parking notifications. I like the witness mode that it allows me to reach out to my "emergency contact" and they can witness what's going on in the car. It also allows two way communication between myself and the emergency contact. The playback is crystal clear. You can click either front facing or rear facing cameras to see street view or view of the driver. I'm really impressed with this system and if they can release all the features, it would be a very advanced monitoring system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modern and Smart Dash Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very particular about what goes into my car, and this camera aesthetically looks very clean and modern. The setup was super simple and the app was even easier. I love being able to view my car when it is parked at the train station or even in my driveway. Not only does this allow you remote access, but you can also easily share the footage with anyone in the click of a button.

    I would recommend this to a friend