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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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95%
would recommend
to a friend

Customers are saying

Customers have good things to say about NHL 20's gameplay, praising improvements and ease of use. Many appreciate the price point and find the controls intuitive and enjoyable, leading to a fun and engaging experience. Positive feedback also highlights smoother skating and improved AI, enhancing the overall realism and challenge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 350 reviews
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Fun game. Has some bugs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is fun if you like hockey. Like ALL games bugs are in the game. Graffics on some cards are pixelated some shots in the game. Game play is smooth compared to Madden. I think the HUT solos are good and the rewards are pretty good. Madden should take note to the better rewards. Franchise mode is also fun. Other modes still yet to be played. All in all fun game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Another winner from EA Sports!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my first EA NHL game was NHL99 and I have owned every one since. This game, like all the others, takes it up one more notch to provide fast action and solid skills. If you had a go to move in NHL19, hope the goalies haven't figured it out in NHL 20 but there's a chance. Great addition to the collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game, but do not like the fact that the refs call tripping every time u blink. Yes you can turn off penalties but that’s no fun. Just wish they would have a better way for penalty calls. And last the announcers are dreadful.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game.....have always enjoyed NHL series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game, they have improved on movement and fluidity of the players as they move on this ice and as the hit into each other. The best part is all the different ways you can lay someone out. It is definitely better than NHL 19.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for the kids. They play it all the time at their friend's house so I know they like the game. Best Buy shipped fast and packaged perfectly. They also extend return times this time of year so if there's an issue after 12/25 you can still return 30-days after that.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Entertaining

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game for someone who loves hockey. It is very fun being able to play as some of your favorite players on your favorite team/s and being able to create your own player and get drafted into the NHL. I would highly recommend picking this up.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    NHL 20

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game to play with some friends in my free time, always love how over the years these games just get more and more smooth on the updates, and keeping the rosters really up to date and active . Great game if you’re a hockey fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the NHL titles!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is somewhat more of the same if you've played previous years, but the skating and stick handling does seem smoother and more realistic this year. A friend walked in while I was playing it last week and thought I was watching a game on TV!

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    smooth game play, lots of modes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sons during quarantine and they have really enjoyed this game. It's challenging but fun. Best Buy curbside pick up was organized and exceptional. I would continue to purchase from them, great experience overall.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get the NHL games every year, usually every other year, but I'm very happy i got NHL 20. This game is a ton of fun, the graphics are great, and just overall great game to enjoy. World of Chel mode is by far my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the love of the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this game. I like how they made the A.I's better in this game to make it more challenging. Drop in three's is where I live. The only thing that fell short on this game is the sound track. Not enough to drop the rating though.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great online gameplay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everyone on stay at home I bought this game. I have been playing online with my hockey teammates and it has been a lot of fun. The game play is intuitive and the game flows extremely well. The graphics are awesome as well !

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Not sure why the negatives about the game

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Super fun and easy to play - Graphics are top notch - Local multiplayer is great Cons: - Online play is choppy at times this is an area I hope is improved in the 2021 version. Overall: We love this game!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    NHL 20 is AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like playing in or watching an actual hockey game. The whole family watches to hear the commentators describe the game. It is crazy how detailed and accurate it is. The game keeps building on past versions. Wow!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game... except for the online cheaters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing the EA NHL franchise since NHL 94’ and I love these games but every year a new copy comes out and it’s the same old game with a few stupid new gimmicks, and a TON of new exploits exposed online by cheaters. It wouldn’t be so bad if they fixed the previous years exploits, but they don’t address any of them so every year with the new release, it’s just more glitch goals and exploits exposed and it starts to add up. Try playing online in any mode and you will have trouble finding a game where the other players don’t just automatically go right to scoring with the glitch goals. It makes it unplayable. Get your **** together EA before you lose yet another customer. PS: offline modes are super fun.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kid likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a fun game, 11y/o enjoys playing it. Bought physical disc since it was $20 cheaper at the time. Disc didn’t auto play right away, so had to restart Xbox to get it to work. Silly to have a physical disc then have to download the game anyways. Way slower- and redundant, so minus a star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game. A lot of fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my son so he wouldn't play as many 1st person shooter games. He isn't into sports games very much, but since we got this game, he always wants to play it. Very happy I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He shoots, he scores.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought NHL games, but finally made the switch from Madden. I was surprised how easy it was to get the hang of and also progress to more challenging controls. Pretty good for a hockey game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good updates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Nhl 16 and this was a pleasant upgrade in movements and graphics without changing the controls and gameplay. It is a great time killer and a good game to play with a bunch of friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great animation, realistic game play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a little bit, but really enjoying the updates from my last version (NHL 18). Video and game action makes the play feel pretty realistic. Nice to see the Alumni team additions.

    I would recommend this to a friend
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