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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 337 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the decent camera quality, with many praising the clear daytime images and sharpness. The system's ease of installation and setup is also frequently mentioned as a positive aspect. While night vision capabilities are noted, there is limited feedback on this feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 337 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No subscription, better pic than the last one I had only bad thing it’s that the box it’s not wifi you have to connect the box directly to the internet box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this They would record every second and i had the opportunity to go back and review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, easy to set up, great customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first home security system was the Q-See system and it was impossible to connect to my internet wireless system. Even IT folks left comments in Amazon at how difficult it was and customer service was pointless and I am still waiting for a reply on a message that I sent them, a week before I bought this system. I saw this system at Bestbuy and immediately bought it. I had it set up and connected to my internet within ONE HOUR. Because my Q-See cameras still work, I am using3 of them but I replaced the backdoor cam with a new Night Owl cam that has the spot light. The spot light is very bright and adds to my backdoor security light when both are lit. One more positive point about this system is that it continually overwrites the HD, so I do not have to do a "clean up" of the HD every few weeks as with my old system. This system is definitely worth every penny, and their customer service is top notch. They've answered EVERY message that I have sent within a reasonable time-frame.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    nuce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use fun and quick. The quality of the pictures are amazing. The ability to switch is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Good for small places

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but too many cables and not long enough for where i needed it

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy set up and connection Wish spotlight would turn off no pc viewing, only on smart phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Met the basic needs of a new homeowner...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a home that already had Night Owl cameras installed. Naturally, the previous owners took their DVR so I began looking to purchase a compatible standalone DVR. When I came across this bundle, it was about a $40 difference from a standalone DVR vs this DVR with 4 cameras...and considering this one is a 16-Channel option...I went with this. Upon installation (which was pretty straight forward), I realized that the previous cameras, which were about 3 years old, had not aged well (720p and it looked like the outdoors had gotten the best of them). So I wound up switching all the old ones for these. Obviously, 1080p isn't 4k so don't expect SUPER CRISP images when you view on your app (which you have to make sure you get the right one on your phone...there are several) or monitor (which you can have or not but the kit includes a small mouse). The LED light on the cameras is similar to the one on an iPhone so they aren't extremely bright if installed on a second story like I have...however, to serve as a deterrent...this was all I was expecting. All in all, I'd say this system is good to meet basic needs and it's nice that you have the surveillance in your own hands as opposed to in the cloud somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Night owl protect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality,easy to use. Good color,performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, great imagines, pictures and video are both good

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my house few months ago, I installed them myself, it was easy got them installed with in 2 hours

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used night owl the picture and ease of use is great

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Setup ease

    Rated 5 out of 5 stars

    Night vision cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear inexpensive set of cameras with motion detectors. Easy to set up and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Nightowl 8 cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple. Cameras and alerts are great. Wish it had a user manual with it. All help is online.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No monthly fees, good picture, excellent app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired someone to set these cameras up. Now that they're set up the picture is really clear and the app along with it is awesome. I'm able to see when there was movement on any camera and it's pretty accurate when it says "human" or otherwise. We also really like the the little spotlights. This is a really good deal compared to the higher-tech brands or monthly service companies. FIVE STARS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality built better then the older models i bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night owl camera system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for recording video outside our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use for your business and your home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    ease of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Really like the ease of set up. The quality of the pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great security at an excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy installation, definitely serves its purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use tells you everything amazing quality worth the price!

    I would recommend this to a friend
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