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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system it really gives the ability to secure the house at a glance to see if something is going on around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl working with my Swann security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine and it seems to work well with my cameras that are already wired in that were swann or home safe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Night owl dvr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy this DVR, because our Swann DVR stopped working. We were told by a Best Buy rep that this DVR was comparable to the Swann DVR. But let me tell you, I will not recommend night owl to anyone. You can only view 24 hours. Once midnight hits you lose whatever happened during the day. The quality is bad, especially at night. I’m sure everyone is different but my this is my opinion.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We’re sorry to hear about your experience with our 20-Channel 4K DVR Security System. The system is designed to store recordings for longer than 24 hours, depending on your settings and storage use, so what you describe should not be happening. We’d like to help troubleshoot your system to ensure it’s set up to maximize recording time and image quality, especially at night. Please reach out to our support team at 1-866-390-1303 so we can walk you through adjustments and get your system working as intended.
      – Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    DVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I need but works better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store Best Buy knows their stuff proficient and is the best by far of any brand other Electronics seller!!!

    I would recommend this to a friend
  • Customer reviews from nightowlsp.com

    User rating, 3.8 out of 5 stars with 39 reviews on nightowlsp.com.

    See all nightowlsp.com reviews
    nightowlsp.com
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