Customers often highlight the ease of use, excellent camera quality, and effective night vision capabilities of this 8-Channel, 4-Camera Indoor/Outdoor High-Definition DVR Security System. Many also praise the quick and straightforward setup process and the high resolution images. However, some users have reported issues with the DVR unit's durability and overheating. A few customers experienced problems with the DVR malfunctioning after a period of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 425 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great quality and app is good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these a month or so ago and so far the system is reliable and captured great video. The configuration and getting the app to work was not easy (I still have to get the alerts working correctly) but overall - works good.
I would recommend this to a friend
Brand response from Night Owl
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Thank you so much for the review!!
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
good quality, poor directions
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This reviewer received promo considerations or sweepstakes entry for writing a review.
overall love the device only drawbacks are having to enter code so often for playback and regular monitoring and poor instructions. many times away from home can not view image.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Good Afternoon Magixz,
Thank you for your feedback! We apologize for the negative experience you encountered with the playback feature. We would like to rectify the issue ASAP, please contact me at [email protected] or 561-455-4012.
If you would like to view the support material such as manuals, quick setup guides and instructional videos visit http://nightowlsp.com/ahd7-841.html and select the "Support Downloads" tab.
We look to forward to rectifying the issue. Thank you.
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
The video quality is crystal clear
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously had the Night Owl Lite 4 channel and upgraded to the Night Owl - 8-Channel, 4-Camera Indoor/Outdoor High-Definition DVR. The video quality is excellent in comparison with the Night Owl Lite 4 channel. however , the email setting could be simpler for setting up.
I would recommend this to a friend
Brand response from Night Owl
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Good Morning. Sorry to hear that you had some difficulty with setting up the email. I will look into it to see if the process can be simplified. I hope you continue to enjoy your product. Thanks for Choosing Night Owl.
Rated 4 out of 5 stars
Great band for the buck...720 HD.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned Night Owl products before and have had no problems with installation or durability. The install of this system is super easy and straight forward, no manual entering of I.P. information, it can all be scanned through your smart phone or tablet (for the app software). The clarity is much better than a standard 480 system, the night vision is sufficient but grainy. The software is simple to install and use. Night Owl also has one heck of a support group...ask any questions and you'll get a quick response.
I would recommend this to a friend
Brand response from Night Owl
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Good Morning and thank you for the glowing review. We occasionally hear from customers who are having issues with Night Vision. Here are some quick and simple tips to make sure you get the most out of it: There are a number of factors that aid in determining the Night Vision distance you will receive with your camera. These factors include: 1) the amount of ambient light in the area the camera is located (more ambient lighting the better), 2) whether the camera is set on a fixed object (camera should not be pointing out into blankness but rather focused on something) and 3) the number of LEDs your camera has (the more LEDs the more Night Vision distance you will receive). Thanks for choosing Night Owl.
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good camera system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera system. Good picture quality during the day, the app is awesome ( no additional charges) but will drain your phone battery. The night vision quality needs some improvement and installing did take some time.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Good Afternoon. First, thank you for reviewing this product. There are a number of factors that aid in determining the Night Vision distance you will receive with your camera. These factors include: 1) the amount of ambient light in the area the camera is located (more ambient lighting the better), 2) whether the camera is set on a fixed object (camera should not be pointing out into blankness but rather focused on something) and 3) the number of LEDs your camera has (the more LEDs the more Night Vision distance you will receive). Thanks for choosing Night Owl.
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up however the only complaint is you have to get user manual online only they should include a guide on how to use all the features with the product. Otherwise it works great and plan on purchasing another.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
awesome HD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cameras, easy to install and have such awesome picture
I would recommend this to a friend
Brand response from Night Owl
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Thank you for the review. Love hearing back from our customers!
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Easy setup/great quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Security System is easy to setup. Awesome pictures. Allows for easy access and review of footage.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you!
Pros mentioned:
Setup ease
Rated 5 out of 5 stars
Home Camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the camera systems but Nightowl customer service is very very bad to get ahold of them. The system is simple to set up but its hard to setup the view on regular computer.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the review!!
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Great Camera at a great price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Camera is easy to install and it has a great night view.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the review and have a good day!
Pros mentioned:
Motion detection, Picture quality
Rated 3 out of 5 stars
Decent System
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this system installed for about a month now, so it's fairly new. The The cameras are clear and work well, motion sensors work well too. The range of view goes very deep, but they are bullet cams and the scope of view is narrow as opposed to wide. My house is big and I could easily use 6-8 cameras to surround the outside of it. The pictures are color in daytime and B&W at night - no sound, just picture. The cams are hard wired to the DVR so you have to run wire through attic or crawlspace unless you want to leave wires exposed for people to trip over. I chose hard wiring because I had trouble with wifi cams.
The DVR has lots of options and I haven't explored that much yet. However, for some reason it does not keep time accurately. No matter how many times I reset the time, it always jumps an hour and a few minutes ahead. So when I go back to review the motion detections, I have to keep that in mind. Not sure if there's a time zone setting or what.
I give it 3 stars because it's a good system and seems to work well. However if you want more bells and whistles, or a broader range of view, you're going to have to pay more.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for the review! Regarding the constant time change, this is a setting that simply needs to be adjusted within the DVR. Essentially, every time your system reboots it resets to a particular time zone. This setting can be changed within the menu interface. To do so, login to you DVR, click on the Settings tab followed by the General subtab. If you need further instruction, please contact our technical support team at 1-866-390-1303 (1) for English then (4) for technical support.
Rated 4 out of 5 stars
Great camera for what we needed.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our house was recently broke in to and we wanted a system to record and watch the house while at work. App works good and so for no problems. The hard part was running the cables in attic which took all day but we did not want to go with wireless. We were disappointed that system was reduced in price by $100 three weeks after we got it and best buy would not price match after 15 days. that's a big difference.
I would recommend this to a friend
Brand response from Night Owl
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Thank you for the review. I hope this system eases your mind after the break in. It is a great system and captures excellent footage. Thanks for choosing Night Owl.
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Love it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy install. Very clear cameras. The networking was very easy as well.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Very happy to hear installation was not a problem. Have a wonderful day!
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Bought for business
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased these because our car wash was being vandilized. So far they are working great and we have saved some money catching people in thier own mistakes instead of our equipment failing. You would be surprised how many people cant figure out how to use a car wash...LOL. We are very happy with this purchase.
I would recommend this to a friend
Brand response from Night Owl
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Thank you for the review! Please do not hesitate to reach out with any questions you have regarding your system.
Pros mentioned:
Night vision, Picture quality, Setup ease
Rated 4 out of 5 stars
Excellent picture quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture. great night viewing also. Simple to hook up and operate. Mobile app is a little complicated and works intermittently. Priced good for the value.
I would recommend this to a friend
Brand response from Night Owl
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Thank you for your great review! I am glad that you are happy with your new Night Owl product. If you have any questions about the app please give us a call at 1-866-390-1303 and one of our representatives will be more than happy to answer all of your questions.Thank you for choosing Night Owl security product.
Pros mentioned:
Picture quality, Setup ease
Rated 4 out of 5 stars
Great Security for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Obviously this is not the "high-end" surveillance. But it wouldn't be at this price. It is, however, very effective. Took a couple hours to install and run the cables. The only "issue" that I have is regarding the iPhone app. It would be nice if there was a way to schedule the push notifications without just toggling it on and off. I don't need it to buzz me when I'm sitting in my office and my crews are out on the property loading up trucks. I know they are there. Other than that, pretty easy to set up. Does what it is supposed to do.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Good Afternoon and thank you for your honest review. There are options built into the DVR that can regulate push notifications as well. Please see the link below to be directed to your manual which will contain DVR settings options. Also, you can contact our 24/7 technical support center at 1-866-390-1303 for assistance. Thanks for choosing Night Owl! https://ferrismarketing.app.box.com/s/7r44krnq09oif0gm4vzckhv1i919wo71
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
I love this camera system..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this for home security.. Great quality pictures and easy to set up
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great system for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great hard wired system if you are looking for the most bang for your buck. I was able to do the installation myself after talking to a friend that installed his and watching a few YouTube videos. The wires at the camera are able to be completely hidden by drilling a hole where the camera base is mounted. The user interface of the DVR isn't the greatest. It's not as intuitive as I would have liked, and it takes some playing around with to understand the controls. It does allow the option to only record when motion is detected. The outer shell of the DVR is also plastic which I thought was weird. I would've liked it to have been sturdier. Overall, it's a great system with excellent video quality for the price.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thanks for your honest review!
Rated 5 out of 5 stars
Good Product for The Money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this night owl system on a Saturday, because I had some issues with neighbors, easy hookups on Sunday morning, Wednesday some items in the yard were missing, well the night owl recorded my neighbors kid stealing gas and recycles, the sheriff came just the kid was getting home. Thank you night owl. One of the cameras didn't work, but the online chat support was easy and helpful, I sent the bad one with their shipping label, a week later I got a new one.
I would recommend this to a friend
Brand response from Night Owl
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Kirk, thank you for the review. It is always great to hear about one of our systems helping to catch the 'bad' guy. Very glad to hear that the set up and installation was easy and that the system is functioning well, as it should. I hope that it continues to provide security and a sense of safety for you and your loved ones. Thanks for choosing Night Owl.
Pros mentioned:
Setup ease
Rated 5 out of 5 stars
Excellent system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This system was easy to install and clear video recording. Even though it has night vision, would recommend using exterior lights At night for less grainy recording.
I would recommend this to a friend
Brand response from Night Owl
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Good Morning CAA1. Thank you so much for your review. And you are correct, the Night Vision any camera affords is enhanced by ambient lighting. I hope you continue to enjoy our product. Thanks for Choosing Night Owl.