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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $549.99

Customer reviews

Rating 4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, producing clear images even at a distance. The system is praised for its ease of use and straightforward installation process. Many found setup and configuration simple and intuitive. Overall, the positive feedback highlights a user-friendly and high-performing surveillance system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-239 of 239 reviews
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Night owl security system worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best security system I've purchased so far. The quality of the videos and pictures are amazing. I could literally see a frog across the road. The night vision is better than expected. Will definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Image quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Clean and sleek picture

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl 8 ch with 8 cameras is just amazing. I loved the picture quality. Install can be easy depending on your property, running all the cables is the hardest part of this, but it pays off to do it. Do while it is cold or not as hot because the attic temperature can be bruttal. I have had other camera systems in the past and these cameras by far feel thebest and look nice. The DVR looks great amd easy to connect with an external monitor. All cables included yet if the run is longer than the cables provided you will need to get an extension. It comes with two power connectors to power up the cameras and also has a 3 connector for the DVR. Some electrical work will be needed if you want a nice connection in a closet to keep the DVR a little hidden in case of a breakin. You can also connect a regular TV via the HDMI wire provided. Overall i am very happy and satisfied with this system, the quality of the build is just perfect and you have enough options to keep your property safe with this security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Setup ease

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Clear crisp and great night vision. Very great system and fast shipping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price! Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on black friday for a discount and it does a splendid job of continuous recording. Had some issues and customer support helped me when i contacted them. Its isnt perfect and some app and recording issues do occur (not recording motion events, 1 camera turns on and off randomly, stopped sending notifications) but overall, id recommend this for the price.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great NVR system that's easy to setup!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl 8-channel Indoor/Outdoor Wired 4K NVR security system is an overall great product. The company is also American owned, based, and operated, which is a huge plus. I have not had to use Customer Service/Technical Support at this time but the availability offered is great. Night Owl is also NDAA (National Defense Authorization Act) and FCC compliant so you know your information is secure. On top of that, there are no cloud storage options right now (at least that I could find), which I would normally say detracts from the product, but it does in fact provide an extra layer and assurance and security. It sounds like cloud storage might be added in the future, but the setup works great as long it's wired correctly. Overall, setup and installation was easy as was setting up via the app. You can plug a monitor directly into the NVR system but it's not needed thanks to the app. Functionally, the app works pretty well and I was able to add 2 additional cameras (that weren't included with the system but purchases directly from Night Owl with no issue. You can install the system yourself but I had my electrician wire the ethernet cables throughout my home and property. Again, this is a great system that was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    With No Experience, This System is Awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was easy to install and setup. This Night Owl system came with an app for your phone which is awesome. I highly recommend Night Owl security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    NightOWL I CAN SEE YOU IN THE DARK TOO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera are working great! They have sharp clear pictures and visibility. Buying these for another location.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Nightowl Camera System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and service. I loved the amount of cameras and quality of video.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great night vision, used to replace a 5mp unit, easy to install

    I would recommend this to a friend
  • Cons mentioned:
    App performance, Motion detection

    Rated 1 out of 5 stars

    Absolute GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Night Owl for many years (not 4k) and we use the night owl HD app and it works flawless on the phones and on the PC , but this new night owl i purchased you have to use the Night Owl PROTECT app and its TOTAL GARBAGE !! If your only going to use it on your phone then you might be ok , but if you ever plan on viewing it on your pc then forget it ! Oh and there is No audio to hear whats going on , only audio to make a sound thru the cameras like smile your on camera which you cant even understand because its so distorted .. Also , be ready for your hard drive to fill up super fast because Night Owl protect does not know the difference between detecting humans or vehicles . I could kick myself for not going with a Lorex system . This night owl is TOTAL GARBAGE ! Dont even waste a penny on it !!!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Night owl security system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great its a most have at the price. Night owl is a great company with great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. Great price especially when its on sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Product and Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First if you are having an issue adjusting the zone sensitivity for each camera under record settings it’s not just you. We tried it on 4 different phones and the system will just reset it to medium if you set the lowest setting. They tried to play it off as a phone issue. Nope. This system will say it sees a face or car when there is nothing there. The main reason I wanted to adjust the sensitivity. Just so you know they use the same software on all their kits so I would avoid them all together. If I could give 0 stars for this company I would. Absolutely terrible experience and product.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear of your unsatisfactory experience. We are happy to confirm that we offer a full one year warranty for all our products against parts and manufacturing failures. We apologize that your issue couldn't be replicated on any other products or systems in our assortment. We also apologize that we couldn't issue a return as you had the product for multiple months before reaching out to us. We will always work with our customers to try and fix an issue which is why we shipped you replacement parts in our best effort to support you. As mentioned on the numerous other reviews you left on other random products across various retailers, we wish you the best. Thanks, Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! I have the best experience I highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app was very unstable, until it suddenly stopped receiving signal from the DVR. I can no longer review the footage, it stopped recording. It is totally useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    NOT A GOOD CHOICE OF CAMERAS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Settings and adjustments on the cameras. Basically none what so ever. Best way to describe it would be as you get tacos but only shells no meat, no cheese, no tomato, no sauce, no onion, You can not fine tune it to the way one wants, the recording is set to continuous but it only save what it apparently wants, and just clips. Had one event happen and it caught the first min of it then just stopped as there was still activity goin and then there is no footage on the camera with activity but the cameras with no activity had every min, DONT LIKE THEM WONT BE BUYING THIS BRAND AGAIN FOR SURE

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Rated 1 out of 5 stars

    Product extremely hot!! like a flat iron!! beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD gets extremely hot! too hot that the system stops recording! that states no hdd told mentioned this to the store that this can make my house catch on fire they sold me this product and total tech installed now they want me to unistall it by myself and bring the product back to the store to be able to do a refund or exchange its been 4 months now with equipment that doesnt work. i since stoped shoping at the store i have been an elite customer for too long not anymore! dont buy this safe your time and money! so much for 200 dollars a year as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Choppy Live & Video playback(frame by frame)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of done more research before purchasing this setup. Installing these cameras was easier then expected but after the install process I noticed that both the live and playback video stutters when viewing movement of any kind (vehicles/humans). This is an annoying issue when attempting to identify a subject, which kinda defeats the purpose of having security cameras. I’ve contacted support techs and all they could do is apologize for the issue since this particular model offers very little configuration. I also left many advice posts on numerous Reddit pages with no resolution. I even changed the Ethernet cord this system came with for a higher quality 5e cable with no resolution and my fiber network consistently provides 950+mbps. I also disconnected and re connected the wires and also restarted and restored the system numerous times. Oh Yea! The app is also a headache, don’t take my word for it look at the IOS App Store reviews. This product gets 1 star from me for doing the bare minimum, which is provide a clear “4K” picture of where the cameras are pointed until an object moves on the screen and then I get the choppy effect. These cameras have been so terrible I had to leave my arlo 2 cameras that I wanted to replace up, since the video playback is buttery smooth and clear when viewing movement. The reason I wanted to replace the arlo was because I was tired of constantly charging batteries and the arlo didn’t also capture movements. But the night owl makes the arlo look like the best system money can buy in comparison. Please consider other products before settling for this one like I did, do not make this mistake.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Security i stall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was place and date was set for the jnstall of a 8 camera security system Did not show on date given but a call to reschedule. That date is the 31 of aug.

    I would recommend this to a friend