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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $549.99

Customer reviews

Rating 4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, producing clear images even at a distance. The system is praised for its ease of use and straightforward installation process. Many found setup and configuration simple and intuitive. Overall, the positive feedback highlights a user-friendly and high-performing surveillance system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 239 reviews
  • Rated 1 out of 5 stars

    Lasted weeks after warrenty expired..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVR drive last lasted a few weeks after warrently expired.. had to buy a new NVR drive for 400 bucks..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras have problems with it because sometimes it cut down

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this system at a deep discount during a sale, it may not be worth the hassle at over half off. The DVR needs to be reset almost nightly. The app is horrendous, it takes forever to load if it does at all. If you can get this system at a discount, it may be worth it, but there are probably better systems available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security for my new home. No monthly fees ,no batteries to change out. Strong connection and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want some cameras go to Best Buy. Take out the insurance on them. If anything goes wrong with your security cameras you can bring them back back. Very good place to do business with. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Image quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good camera bad software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good but the connection and the NightOwl Protect App are very hit or miss, doesn’t work all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERTO MUNIZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING. EASY TO INSTALL AND O=PROGRAM. SEE FROM ANYWHERE. I FEEL SAFER TO MY FAMILY. BEFORE I RETURN TO HOME VERIFY AROUND.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD cameras, the quality is phenomenal especially the night coverage. The wires to get this setup are included. Suggest you get these installed by a professional and use a longer high quality ethernet wire (purchased separately) so that you can get the best quality possible. You can use your phone to get updates on activity via the app. The app is decent, and gives you update on your phone if you set up the notifications. Overall, it is a good system for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I thought it would be. I am thoroughly pleased.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    Not soo good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems in the app. Using a monitor and the dvr works pretty good but the app just don't work.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras The quality is fantastic and also can be zoom and looks great still easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup not friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup did not apply as indicated in instructions. Had to call customer service several times

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good cameras. Easy to setup. These cameras have great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Camera system is the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, night vision is excellent and feels very strong when installed.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup ease

    Rated 5 out of 5 stars

    Very Clear Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is right for these HD Cameras. They are very clear and easy to install.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and choosing Night Owl.

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should install was very easy. System could use a few more options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality isn’t great. The speaker sounds like it’s popping when it says “you are being recorded “. The wires were a decent length we had to purchase 2 of the insignia 100ft wires to run from one side of the house to the box since we ran it through the ceilings. I wouldn’t recommend the cameras

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback.

  • Rated 5 out of 5 stars

    Great Security system!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security System. Easy to setup and an easier app to use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras use them everyday, the motion detection is fabulous.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good takes to look to view on phone even with good internet

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.