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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $549.99

Customer reviews

Rating 4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, producing clear images even at a distance. The system is praised for its ease of use and straightforward installation process. Many found setup and configuration simple and intuitive. Overall, the positive feedback highlights a user-friendly and high-performing surveillance system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 239 reviews
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few things need ti change before I could recommend the product lie being able to change night vision settings and being able to control more of the camera system

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback. As stated on the packing, in the Quick Setup Guide, and the sticker on the recorder, 24/7 Technical Support is available.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great setup for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second night owl kit I have purchased over 3 years and they do not disappoint at all. The quality of the cameras are fantastic and the software and apps are user-friendly. The cost to value ratio is spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good DIY system but too $$$ if you ask me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not a goo choice for mty property as its too long and running wires that distance was too difficult so i went for wireless instead, but if at all possible go with wired cameras when you can they are much better in almost every category. hope this helps!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these cameras. Worked fine first few months. Night vision has not worked on one of cameras. The App hasn’t worked and the support for the app is awful! Not able to view cameras from home thru app in over a year!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work with Bluetooth You always need an Ethernet wire if you want to see it in your phone Doesn’t say anywhere before you buy it or in the specs

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Yes, the Bluetooth feature is only for initial setup. Of course you need to be connected to the Internet to use an App that requires an Internet connection.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Nightowl outdoor camera system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for the price All updated cameras are super clear night vision is fantastic. You may need to buy extra wire depending how you set it up in your house. Other than that five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're a good pick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever set of security cameras, so I was skeptical as to whether I'd gotten what I needed to say the least, but I don't think I could have made a better choice. These have many very helpful features. It was super easy to set up (Be sure to read the labels on the power sources to ensure you plug the right one into the right spot!) The footage looks great (day and night), and the interface is very easy to use. I haven't connected to the app yet, but I'm sure it'll be even easier to use once I do. I can't yet speak to the longevity of the cameras, but I'm doubting I'll have any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubles connecting to it and live is really delayed

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      It sounds like you may be having an issue with bandwidth limitations vs a wired connection to the recorder. If this is not the case, we would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
      Night Owl SP Digital Team

  • Rated 4 out of 5 stars

    Ok but not 4k viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was pretty simple and straightforward and easy to connect the app is easy to use on straight forward but the viewing of 4K is not great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this compared to battery operated cameras. Poe makes install easier than other cords. App on samsung could be little easier, not sure how apple app works.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Buy this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very clear picture I would recommend that you buy the five year protection plan with this item

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl Camera System. Glad i bought this System. Easy to install. Camera has good picture day and night

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    First time buyer don’t regret it at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing easy setup, works great, clear cameras, enough cord length and, the mobile app works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, had a different brand initially, great 4k cameras but no app support for over a year. Night owl dvr wasn't compatible so we swapped out. Only issue I've had is with an additional add on wifi camera, came 2 in a box, 1 has no issues and the other simply shut down overnight. Unplugged it from 110v supply and it rebooted fast, so far its good to go. Use the Qr code to set everything up, the app doesn't like a manual setup even if done exactly as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Security System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this system in April 2022 and had it professionally installed without any issues. Purchased a 4k TV to use as a monitor, no issues there either. App works decently enough to view all cameras move them around within the app, even zoom in and out. I have noticed that ever once and a while when accessing the app you have to tap on your devices because it will say there is nothing connected. Other than that little snag everything else has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    night owl secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night owl cameras have always been good but now the night owl protect app is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the video quality and the installation service that was included with my total tech subscription..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase & installation of security cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very impressed w/ everyone involved in my selection, purchase (Casidy and Jeremy at the store), pre installation and Wi-Fi setup of these cameras. Thomas (on-site specialist) was incredibly knowledgeable. The WiFi installers for the eero wi-fi units very professional. Installation is scheduled for 6/27 - I have no doubt this will go well also. I will be able to provide my opinion of the actual cameras following the 27th.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cameras, very clear easy to connect and the mobile app super cool

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 3 out of 5 stars

    Night owl camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night owl app sucks camera is good but the app needs to be upgraded real bad

    No, I would not recommend this to a friend