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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 90 reviews

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Pros mentioned filter

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87%
would recommend
to a friend

Customers are saying

Customers appreciate the excellent camera quality and ease of use of the AHD Indoor/Outdoor High-Definition Security Bullet Cameras. Many found installation straightforward and the price reasonable. However, some customers expressed concerns about the night vision capabilities, particularly in low-light conditions. Improvements to night vision performance would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Ahd7 system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you mount the cameras and install the wires thru the wall, attic, etc. it's literally takes about 10 minutes to set up on your monitor and smart phone. I am an older man and the instructions are easy to follow. The pictures are very good in the day time. At night from a distance you can see but not recognize the person, but without the camera you might not see them anyway. I am impressed and will be adding 2 more cameras soon.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review.

  • Rated 1 out of 5 stars

    Spend the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would save a few dollars, these cameras have poor quality picture and didn't work with my video recorder. I had to get another recorder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The narrative fails to mention that they only display video when going through a Night Owl Propriortery DVR. These cannot be used as a stand alone camera

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. The fact that this is a hard wired camera is located on both the web page for this product and on the packaging itself. We apologize if we were unable to make it more clear.

  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my lorex system , the camera kept turning on and off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in 32 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVR we bought for these cameras failed in 32 days and the company did not respond to our request for warranty replacement. We returned it to Best Biy

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      "Dear Customer:

      Good afternoon,

      Dear customer.
      This issue will need to be troubleshooted by our Technical Support team. Technical Support is available 24/7, 365 days a year and can be reached at 1-866-390-1303.


      Thank you for choosing Night Owl.

  • Rated 1 out of 5 stars

    Only good for night owl receivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use because I didn't realize they were only for night owl systems. I was needing universal cameras. So the item was returned to store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Windows/PC- Not MAC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 8 Channel w/4 cameras about a year or so ago. It has worked well for the most part. If objects are in the line of sight (trees, buildings, etc) the IR light will bounce back and cause distorted pictures. Also, of note: The Player software is NOT COMPATIBLE with MAC. It is impossible to be able to download and send video images using the Nightowl software on a MAC. I found a way around it in order to provide the police with video of our car being broken in to. Customer service doesn't appear to be in the USA. You do wait about 15 minutes to get someone, and the delay while speaking is sometimes frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the night owl system and being able to buy additional cameras a little at a time. Price is good and quality pic for a 720

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks for your kind review!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great cameras, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to expand my system. Comes with a power splltter, cables and power adapter. You can't beat the price, 50 dollars each on normal pricing.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank You very much for your honest feedback.

  • Rated 1 out of 5 stars

    Product although many great reviews, has FLAWS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research, compared several different models, and although it got great reviews, it didnt have service to back it up. We had problems from the get go, had to have it professionally installed because , we didnt find them user friendly. The customer service is poor, tech support unreachable and now that we have sent them 10 service tickets in the last 8 mths, and had to buy another alarm system to make up for a not working 530.00 system.

    No, I would not recommend this to a friend
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