Customers are delighted by the excellent camera quality, with many praising the clear and bright pictures, both during the day and night, allowing them to monitor their property effectively. However, some customers experienced issues with compatibility, finding the cameras incompatible with their existing security systems. Therefore, it's crucial to verify compatibility before purchase to avoid potential problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
This camera was not compatable with the Night Owl
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera was not conpatable with the Night Owl System we bought. Cameras were not infra-red. They were also Night Owl. Best Buy could not get the correct cameras for our system
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
We do not state that these particular cameras are infrared or that they are compatible with all Night Owl systems. We do sell infrared cameras that come equipped with our Dual Sensor Technology, but those are not these. These are HD cameras that are compatible with our AHD10, HDA and XHD Series. Thank you!
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Didn't match our system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Be sure they match your system. We needed to add cameras to our current system, when we researched it said that they would work on our device however they didn't.
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
We are very sorry the cameras did not work with the Night Owl system you may have. The majority of our systems are backward compatible with our cameras. Please contact our technical support team at 1-866-390-1303 so they may assist you regarding backward comparability. Thank you for choosing Night Owl.
Rated 5 out of 5 stars
Great camera. Vibrant picture day or night
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great camera. The color and quality of the picture is wonderful. Easy install. Great product for a great price
I would recommend this to a friend
Brand response from Night Owl
Posted .
We are very glad to know you are enjoying your Night Owl Cameras. Thank you so much for choosing Night Owl!
Rated 5 out of 5 stars
Great quality cameras
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these to add them to my already installed security system and is just a great deal
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for choosing Night Owl.
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Sales person sold cameras not in stock
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales person sold cameras not in stock or compatible with Extreme HD 3.0. Sales person said these were the right cameras, but the correct cameras were not even in their computer data.
Otherwise, highly recommend Night Owl cameras & products.
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
We sincerely apologize for the experience that you had with our sales team. These cameras are compatible with our HDA30 Series, but are not the cameras the system originally comes with. We will work with our team to clear up any confusion. Thank you.
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
analog DVR yet doesn't work
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought this unit would work with my analog 16 channel Night owl DVR but no picture visible. Can this be returned?
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
Please contact the store you bought the product from. This DVR that you purchased in an Analog HD DVR. These HD cameras will not function with a standard analog DVR. Thanks for choosing Night Owl!