Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 135 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers regard the 3.1 with 16GB Memory Cell Phone as a budget-friendly option with an impressive battery life. They appreciate its user-friendly interface, dual SIM capability, and the reliability of the Nokia brand. While some users have concerns about the camera quality and screen responsiveness, many find these drawbacks acceptable given the phone's affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nostalgic Nokia :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still remember my days in 2002 when I bought my first Nokia 3310 that lasted for almost 10yrs without any glitches, then fast forward to 2018, bought 3310 latest model for my dad and this Nokia 3.1 for my wife, it stands to its history in quality and perfection, good product with affordable price range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice cheap backup phone. Great battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a cheap phone to use as backup. The Nokia is a good backup phone which is reliable, great battery life and very sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone for my mom she liked it very much. It has everything she wants.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's awesome, Mahady. We're so glad! NokiaMobileprofile1

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Don't over look this phone or you'll regret it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 Moto g6 plays with the same battery issues and screen flickering problems. A Moto e5 play with a dead headphone jack and a j7 that still has TouchWiz which has improved greatly over the years but not stock Android I finally decided to give this little hidden gem a go and I'm excited to say I'm finally happy!!! Normally a Qualcomm kind of guy I was a little reluctant to go with mediatek but the combination of the CPU and the well optimized software from Nokia and Google makes this device silky smooth with no lag and great battery life. And let's not forget it's an Android One device meaning speedy security patches and software updates. This phone is well worth the price and I'd even go as far to say that I'd pay for it if we're a hundred bucks more!! Nice option to set SD card as default write disk for all those that require more than 16GB of storage. Just make sure to have an SD card with good speeds.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Screen

    Rated 4 out of 5 stars

    Nice Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this phone now. I bought the exact same phone about 3 months ago and it was horrible! Sound quality was very poor, the touch screen worked less than half the time.. could never retrieve phone calls, phone froze up a couple of times. In a nutshell.. it was horrible!!! I guess it was a godsend that the screen cracked after dropping it on a carpeted floor. That phone was SO slippery!!! Anyway... I did a lot of research and being a Nokia lover, I decided to replace the phone with the exact same model. What a difference!!! This new phone, which is the exact same phone is great! The sound quality still isn't perfect but it's manageable and better than my previous purchase. I've had the new phone about 3 weeks now and so far I'm pleased. I immediately bought a case for the phone. I love the size of the phone as it fits perfectly in my hand. I would recommend this phone, but only with a phone case.. as this phone is almost impossible to hold due to the back side being so slippery. This is the Nokia 3.1 black phone.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you so much for the review, Kaiig! And for giving us a second chance :) NokiaMobileprofile1

  • Cons mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Budget Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a true budget phone. Not too fast. Not too slow. If you're coming from a flag ship phone, then you'll be disappointed. I do notice the lag when opening an app or website vs the flagship devices. IE iPhone 7 plus and Google Pixel XL. Camera is decent. Not the best. Even a small movement would create a blur image. The antennas is decent. Most of the time service is good. The build quality is probably the best aspect with this phone. Great price for a budget phone. Don't expect too highly and you won't be disappointed. I would only recommend if you are trying to keep it under $170 and a phone to dispose within a year or two.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    Nokia 3.1 (with Android One)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just remember: this smart phone costs under $150 Good stuff: -Decent screen: 5.2" @ 1440 x 720 -Good battery life - will last a day. -Includes a headphone jack! -Solid build -Micro SD card slot -Android One program - Guaranteed OS upgrade & security updates for up to 3 years. Not so good stuff: -Processor is a bit slow -Camera software is slow at taking photos -Photo quality is decent, but hard to get into focus sometimes

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Processor, Speed

    Rated 4 out of 5 stars

    Good phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is a really good phone. The camera quality and speed and processor are not like top of the range phones, so don't hope for it. Worth the money!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for this! We're so pleased that you appreciate the device's affordability and performance :) NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the phone. It runs smooth and reasonably fast. I will probably give it an excellent rating after I have it longer. This is a very good phone for the price. I have never had bad luck with Nokia phones.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Above average smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a basic smartphone but this phone gives me more than the basic. Very easy to use and easy to familiarize. Issues: gets slow when you have a lot of things going on. Camera isn't great but acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Dual sim, Unlocked

    Rated 5 out of 5 stars

    Great Phone!!Great Price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money,this is a great phone. You have use of two SIM card slots, one 3G one 4G LTE. UNLOCKED for any GSM carrier. And this is what I love best...the hot spot feature is unlocked as well...you can use the data plan for your phone and not worry about being charged for it by your carrier. All around great little phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great (for the price)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I've had a few phones over $400 not being so great, I've decided to stick to phones under $200. My last phone was an Alcatel Onetouch Idol 3 (4.7"). This phone is certainly comparable, but I wouldn't say it's any better usage wise, although the Gorilla Glass is nice. There is a troublesome issue people talk about on the internet where Nokia phones have a battery saver that close your apps, and you can miss notifications until you open that app again. I haven't been able to figure out exactly what the deal is with this, but I've been trying to just live with it. If that sounds like a deal-breaker, you may want to avoid the phone. But if you can live with stuff like that, this phone is relatively very cheap. The problem even exists on expensive Nokia phones, which just goes to show my philosophy of never buying an expensive phone again makes sense. At least if the phone was cheap you can say, "Oh, at least it was cheap." This phone still uses MicroSIM, and MicroUSB. The model they sent me was dual-SIM, I'm not sure it is supposed to be. Another thing I hate is how a lot of phones now are huge "clown phones" (think clown shoes). This phone is a pretty good size, very small length wise, but kind of quite tall (the aspect ratio is not normal), and there doesn't seem to be any advantage to this.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your review, Izzy! We're so glad you're satisfied with the device and also greatly appreciate your feedback. NokiaMobileprofile1

  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good budget phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value phone for the money. Very good features and battery life

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Screen

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone . The only think that I found bad is the camera . Pictures are really bad . Also the screen you should disable the automatic mode for the brightness, always look dark . For the price ... not bad

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review! NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good to have it and handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with cheaper price. Weightless and good charging capacity

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Glad to be of good use! Thanks for your review :) NokiaMobileprofile1

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great budget phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone operates good for the price if not better than other budget phones out there. The battery duration is great, and the overall operation of the phone is good. Camera quality is good too.the only negative thing about this phone is that if you use other emails other than your gmail, you will have to download an email app to access other emails. Other than that this phone is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for over 1 month. It does not freeze. The double- tap to wake doesn't work at all times. Battery lasts the whole day with GPS and Spotify usage. I will recommend the product to anyone interested to buy it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nokia = Long lasting phones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nokia always makes long lasting devices. I bought it for a family member and so far it has worked very well. It may not be the fastest but it can handle basic use without issues. Camera is not that great but for the price is a decent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my sister back home( Asia). So far she has been using it without any complain. As it is unlocked, there was no problem for connection. Pictures are great but don't compare with iPhone, apps works great. The front facing camera works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent Device for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Speed is good, Camera is decent. The sound is Apt. Its very thin and light weight. I brought it for my dad who was using moto e , he is happy with this.

    I would recommend this to a friend
Sponsored