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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers value the large screen size, sturdy build, and engaging iFit content of the Commercial 2950 treadmill. Many appreciate the smooth incline adjustments and the overall quality, although some experienced issues with the belt and motor. A few users mentioned challenges with assembly and reported excessive noise at higher speeds. Overall, the positive feedback on the screen, sturdiness, and iFit programs outweighs the negative comments regarding the treadmill's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 135 reviews
  • Pros mentioned:
    Incline, Sturdiness

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy machine and I love the iFIT program. Makes the run go by fast and it automatically adjusts speed and height

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sturdiness

    Rated 5 out of 5 stars

    Best of best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely commercial grade and the quality of it is amazing. It has a very easy to use/follow interface. The screen is large and bright which is a plus. The machine seems very responsive and does not have the drag you get when running full speed on a typical treadmill. So far it’s been worth every penny and best treadmill I’ve owned to date.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    For the family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. big screen. I enjoyed the videosAll family love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 4 out of 5 stars

    Excellent Built quality so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased approximately 3-4 weeks ago. A fair review would be best at 2 to 3 months of ownership. Upon my initial examination of this treadmill material quality and workmanship is very impressive. Feels very stable and is surprisingly very quiet. Not a real fan of IFIT due to the requirements and information to become a member. Hence the 4 stars for this initial review.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Above average treadmill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size of the treadmill. Overall an above average treadmill. During installation however, the pros had a hard time making few parts fit without glitches. Parts are not made that well. The tread path is very wide and makes it easy to workout without feeling claustrophobic

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 2 out of 5 stars

    Refund to bestbuy credit ?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in less than a year the decline incline would start going automatically when I didn’t want it to the belt kept needing to get fixed come on Nordic trac I’ve always been a fan but this sucked

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Sturdiness

    Rated 5 out of 5 stars

    Commercial Quality grade... Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. I'm actually using it for exercise and not for hanging my clothes. Great products. Very commercial like quality and love the large screen video monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing! My husband and I fight over who's going to use it in the mornings. It runs smoothly and adjusts (speed and incline) automatically during classes. It's great!

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Aiselcat

      No cat fights! ;) Glad you and your husband are enjoying the treadmill so much. Maybe you need two?

      If you ever have any questions, email [email protected] for help.

      Thanks - NordicTrack IconHealthandFitness

  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Hardware great, iFit sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but the iFit thing blocking streaming apps unless you pay is not cool. Treadmill itself is so far as good as any in a hotel gym and better than the lower cost ones that feel like they'll collapse under their own weight.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Msmith

      We’re glad you like this treadmill as it fits your workout needs. Sorry that you prefer another streaming service on this console.

      This feature was never available without hacking the system and doing so creates safety concerns for our members' private information. Unauthorized 3rd party applications are not approved on the machine for this reason as you may read more about at ifit.zendesk.com (Search for the article “Entering the Diagnostic Android Desktop on your iFIT Enabled Machine”). Other apps can also interfere with the interactive workouts set up by iFIT.

      If you have further questions about this treadmill, please email us at [email protected].. We’re here to help.

      Thanks - NordicTrack IconHealthandFitness

  • Pros mentioned:
    Screen size, Sturdiness

    Rated 5 out of 5 stars

    Great Treadmill.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, well made treadmill. I enjoy the large screen which integrates well with the I-Fit training sessions. Easy to use and intuitive touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    AMAZING EXPERIENCE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing. I am on workout 3/18 of hiking up to Everest basecamp (an iFit series). The treadmill moving up and down according to the terrain is so realistic. The giant screen is awesome. The sound from the speakers and Bluetooth works great. I am so impressed with it. The only thing I would recommend is 100% pay for the delivery/setup. This thing is a BEAST and even the two BestBuy delivery guys struggled with it. I 100% recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Bad Treadmill, only looks pretty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is all looks and no function. This sorry thing failed within 6 months and hours on the phone with Nordictrack was useless - they want you to do your own diagnostics over the phone and still won't send anyone out. Do some more research and you will find this is very common when you weed out the high ratings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get delivery and assembly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We drove 4 hours each way after waiting a couple of weeks for the treadmill. It took over 3 hours to put together once we got home. The pieces didn’t match, there is a lot of plastic…more than I would have imagined for NordicTrack. We had broken pieces in the box, but the option of taking it back to the store was too much after carrying a 400 pound box I into the house. With all of that said, even with the handles a little wobbly, the IFIT walks are fun. If you are lucky enough to have it delivered and assembled, do it! Had that worked for us, I’m sure my review wouldn’t be so jaded.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 4 out of 5 stars

    Very good treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality treadmill very good for all levels of fitness...only negative is you need a high speed internet to run many of the on line programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ifit content

    Rated 2 out of 5 stars

    No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IFIT is very good program the machine no so much. I want a best experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! I use it every day!! It still feels like new.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    Rough warranty help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 3 weeks. Then it’s been nothing but problems. Belt slips constantly. Walking board cracked. The worst part is you can’t get anyone to help you. They send you a part and a YouTube video and you’re on your own. Very frustrated with this purchase. The iFit program is awesome though. If the treadmill actually worked or they would fix it, it has great potential.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Josh

      We are glad you like the iFIT program, but are so sorry to hear your belt slips and walking board cracked. Was the YouTube video helpful?

      We are sorry that this has been a frustrating experience with your warranty and replacement parts. We want to improve upon the experience you have had and get you running on this treadmill without issue. Remember who you’re doing it for and don’t give up!

      Please contact us directly at your earliest convenience at [email protected] with your case #1-R101009. We look forward to helping you along your fitness journey.

      Thanks -NordicTrack

  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    NordicTrack 2950 Disappointing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NordicTrack - Commercial 2950 has been disappointing. 25 to 30 mins into a run the treadmill stops responding to the program. It completely stops operating. I have dedicated research hours and tried recommended tips from online blogs about the issue. Bottom line - seems to be a faulty design which seems to be validated with the same complaints about the performance online. The treadmill has now been replaced by BESTBUY, but the 2950 bad luck has followed. Paid for delivery and install only to discover after the install team left the assembly wasn't completed correctly. The replacement is also --- not working. BESTBUY install team is slow to respond. First return took over 3 weeks to have the treadmill replaced. Reported the new issues to the BESTBUY team the evening of the second delivery and was promised return information and a call from a manger within 24 hours. It has been 48 hours and I have not been contacted by BESTBUY as promised by the customer team. The IFIT program is great and I am disappointed that I have not been able to enjoy the training it provides.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Shay

      We’re sorry to hear about the malfunctions happening with the unit you received. Have you tried reaching out to us directly?

      We would like to help ensure that your machine is working correctly. Your machine is covered by a 10-yr frame, 2-yr parts, and 1-yr labor warranty. This service and repair should be fully covered.

      Contact us at [email protected] with the case number, 1-R101830, in your subject line. We’ll get your machine working properly.

      Thanks - NordicTrack IconHealthandFitness

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First reviewer! Excellent product and pretty quiet compared to other treadmills! Use your own tools for assembly as the ones that come with the system sucks! Bluetooth Pairing your phone to play music on the treadmill works great. Speakers sound great. Fan system feels great. Lots of space for drinks and other items! Unfortunately no native support for video streaming (Netflix Youtube).

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    stable with all the bells and whistles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    commerical grade - stable and great workout scenes has everything you want incuding cooling fans. bought to replace my 18 year old norditrac that was actually still working fine

    I would recommend this to a friend
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