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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 485 reviews
  • Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is still the best, but the recent constant pop-ups and the sneaky subscription auto pay, that costs a lot more than the initial product is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer protection at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years. Very satisfied. Easy download of the product with link provided by Best Buy. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying it from Bestbuy is less than from other vendors. I also trust using Bestbuy from my past experiences!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Android user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and keeps me updated on what sites may be risky.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton has always been good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Norton! I love the security! Been using Norton products for years!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our computers. Geek squad loaded it on computers for us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good, renewal so expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, but renewal costs are ridiculously high.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great Product to keep safe online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Norton(Symantec) customer for three decades. Norton has great customer service for any issues you may have. VPN and wifi protection for travel. I buy 20 licenses each years for myself and my families protection. Too bad Norton wasn't in charge of the COVID-19 outbreak too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone and laptop. Always has a pop up warning for untrustworthy we b sites.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Best antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grew up using Norton and it really helped protect me against viruses all over the internet. Once I started using a Mac, I gave up on firewall protection. But thank goodness for this product. I didn't even know they made this product for Macs, but they do now! I purchased the key card and it's such a great deal. I can protect up to 10 devices so I made sure to stop by my parents' house and updated their firewall as well. If you get lucky like I did, you can buy this product at such a great price and share with all the people you know who are too lazy to protect their computers... Don't be one of those people. The user interface was easy to use and a huge improvement from how I remembered it. Norton definitely makes it easy for everyone to perform a scan and remove harmful things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Would recommend for use and especially the vpn.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was easy to install to my laptop and our cell phones and it appeared to be working with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton is great antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Simple to install and use. I highly recommend! Just remember to unsubscribe autopay so you don’t get automatically charged next year!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Keep me safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I would purchase this product again at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton Virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order at a decent price. I have ordered this from Best Buy before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was worth it. Provided & protect for every device i have in my house. Love it!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Anti-virus software plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but I find the constant solicitation to purchase other products very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the software provided by Xfinity. However, after the new year they no longer provide it for free. So I purchased this software and it was easy to activate and download on my various computers, tablets, and mobile devices. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working fine. I was confused as to if this was Lifelock which I wanted. It doesn’t seem to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for protecting multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product and the fact that it supports 10 devices. I have been using it for years and found it to be very reliable. As a developer I know the importance of having a product you can trust to keep your devices protected.

    I would recommend this to a friend