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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 503 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that the 360 Premium antivirus software offers excellent protection at a great price, and is easy to use. Many appreciate the VPN option and the overall performance of the software, as well as its antivirus capabilities and device compatibility. However, some customers have expressed concerns about frequent pop-ups, auto-renewal practices, and constant notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 503 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and user friendly and was a great price at the time of purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great price for great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a norton user for years. Always been protected using norton, have it on multiple computers at home. Sometimes the annual renewal is pricey but you get what ypu pay for. Get this if you want peace of mind on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option for protecting your data and devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had Norton products in the past that seemed to slow down the performance of my devices. I have NOT experienced that with Norton 360 since I installed the product about 30 days ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vpn

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the included VPN. The system is easy to use. Great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great, always been Norton Antivirus Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activated on my pc, it works great, always been Norton Antivirus Fan. This s fantastic deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best virus protection you buy for an awesome price !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is working well. Would recommend. will buy again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upload from Best Buy. My email from Best Buy was held up by the firewall from my business server. But I was still able to log in and download from my Best Buy account.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is still the best, but the recent constant pop-ups and the sneaky subscription auto pay, that costs a lot more than the initial product is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is one of the best antivirus software out there. There is real-time scanning of files and it also comes with a VPN to protect your network.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but not used yet. Looking forward to a great experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for years. Now Best Buy makes it simple with ordering a digital copy online and it gets sent to my email. No leaving my home and I can down load onto all computers and laptops easily.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer protection at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years. Very satisfied. Easy download of the product with link provided by Best Buy. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great Product to keep safe online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Norton(Symantec) customer for three decades. Norton has great customer service for any issues you may have. VPN and wifi protection for travel. I buy 20 licenses each years for myself and my families protection. Too bad Norton wasn't in charge of the COVID-19 outbreak too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grew up using Norton and it really helped protect me against viruses all over the internet. Once I started using a Mac, I gave up on firewall protection. But thank goodness for this product. I didn't even know they made this product for Macs, but they do now! I purchased the key card and it's such a great deal. I can protect up to 10 devices so I made sure to stop by my parents' house and updated their firewall as well. If you get lucky like I did, you can buy this product at such a great price and share with all the people you know who are too lazy to protect their computers... Don't be one of those people. The user interface was easy to use and a huge improvement from how I remembered it. Norton definitely makes it easy for everyone to perform a scan and remove harmful things!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good, renewal so expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, but renewal costs are ridiculously high.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton has always been good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Norton! I love the security! Been using Norton products for years!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the software provided by Xfinity. However, after the new year they no longer provide it for free. So I purchased this software and it was easy to activate and download on my various computers, tablets, and mobile devices. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for protecting multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product and the fact that it supports 10 devices. I have been using it for years and found it to be very reliable. As a developer I know the importance of having a product you can trust to keep your devices protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton is great antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Simple to install and use. I highly recommend! Just remember to unsubscribe autopay so you don’t get automatically charged next year!

    I would recommend this to a friend
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