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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the portability and ease of use of the Verizon Jetpack MiFi 5510L 4G LTE Mobile Hotspot. They appreciate its improved connectivity, long battery life, and reliable performance. However, some users have experienced issues with reception and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 273 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Novatel - Verizon Jetpack MiFi 5510L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It has great range and is super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Simple to use and connects quickly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Well for a HotSpot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old HotSpot and this one is a bit better than the old on - smaller, easier to use but unfortunately it's size is also a downfall for us older folk. Print is really small to read but it does tell me more than my old one did.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ez to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range and speed with several devices connected

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well. Use it to stay in touch when I travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry about getting reception when travelling anywhere . Great at camp grounds and homes of relatives without internet. Fits into purse. Lightweight .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great for my limited use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy peasy - the device just shows up onto your mobile device's (tablet) area WiFi without having to enter any setup commands, nothing. I just clicked on Connect and I was on my way. I'm not a heavy user by any means but it works great when I want to connect the internet on my tablet versus using my smartphone as a hot spot. I got this dedicated hot spot as I did not want to chance getting kicked off of the internet if/when a phone call comes through had I used my phone as my WiFi hot spot. This hot spot device can be used anywhere service is available - nice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for second home where we don't have cable. Works good. Uses too much of our data to watch just one movie. But at least it fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great travel device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for on-the-road activities when WiFi is not available. Have used this in my car, in hotels where they "say" free WiFi, but it usually is slow or non existent. Have never had any problem with great connection and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use with her tablet while showing customers houses. Has let her Skype with out of town clients and be able to look up properties while showing houses to clients. Very reliable and battery life is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well going over the road to California. Loved not having to ask for wifi passwords at hotels, etc. The main use was at my folks house. They do not have internet as they are elderly and in the past had to walk to the local cafe to get a wifi signal. I know it will get used on the road again and since it has such great capacity, will use it camping, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This hotspot worked just like it was supposed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on vacation where the place I was renting for the week didn't have Wi-Fi. That's right, a place without Wi-Fi, who'd a thunk. Anyway, I went to Best Buy and added this my Verizon account. It was really easy to set up and use with my MacBook Pro. The signal was strong and I was able to do everything I needed to get done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to get the Internet because you can take it with you any place. I take it on camping trip, on travel, just any place you want to go.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    able to work from home, able to download music/books on kindell, just nice to have wifi when is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn it on, connects automatically with device settings. Can't be simpler!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a better battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really something special, especially for the price it's at currently. However, the battery runs out so frequently with use that I find I'm always having to find a wall plug. Should be used only in minimal situations and not as a end all-be all for you're internet.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love the Mobility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the 4g. It is fast and no problems on connectivity .like the mobility.

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 2 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product would be great because I do not have mobile data capability on my iPad mini.. Unfortunately the service doesn't seem to be very good and the unit itself is very unpredictable. It often kicks my mini offline and I have to go back to the website to get back on.. It's kind of a pain in the rear.. Sometimes when I turn the device on, my mini will detect it but for some reason it won't connect... Needless to say I'm am not extremely impressed and I would not buy another one or renew my contract. Best buy was no help when I told them I was having issues with it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great way to connect on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work on the go a lot. Keeps me connected wherever I go and it lasts me through my whole work day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device lets me connect anywhere I go. I love that I can use this in the car, at restaurants, etc. It is small, holds a charge, and has changed the way I am connected. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Jetpack delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jetpack delivers constant on-line connection, no issues or interruptions compared to using Wi-Fi, and security is very superior.

    I would recommend this to a friend
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