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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the portability and ease of use of the Verizon Jetpack MiFi 5510L 4G LTE Mobile Hotspot. They appreciate its improved connectivity, long battery life, and reliable performance. However, some users have experienced issues with reception and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 273 reviews
  • Rated 4 out of 5 stars

    good ,easy, me like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems, works out in the cornfields,good to go so far

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job wifi where I need it, when there are no hot spots available, works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great produce for internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit so when I travel I will have internet service without using my phone. the size is perfect for travel and the ease of use is great. Works great everywhere I go, had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Connection Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It is compact and powerful. Does not slow down when other devices are connected.

    I would recommend this to a friend
  • Cons mentioned:
    Reception

    Rated 4 out of 5 stars

    Mifi device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a number of wifi devices from verizon over the years and this is the best one. Battery life and reception are still issues. My verizon phone which sits next to the device always has a better signal, but this model is the closest of the ones I have used. I usually have it connected to my computer with the usb wire, so I don't have to worry too much about battery life. Still wish I didn't need to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good equipment for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand. It's given me good service since its purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the anytime access and faster download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful at a place where they did not have any free wifi service. It was also very helpful at a place where there was a free wifi, it was slow with intermittent connection and I could not send/receive text message.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Size

    Rated 5 out of 5 stars

    Easy to use, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small, easy to carry around in my small laptop case. It connects very quickly and stays connected. Makes me able to do researchf or my graduate studies during my lunch time at work, which is very helpful to me. Also works great for travel. I take it pretty much everywhere I go, so I can always connect if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product and always have a signal! Would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great. Love it for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this. I travel quite a bit and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps me do homework at work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for getting things done when I otherwise couldn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product have very good signal even in stadium

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to be off the grid for a wedding and tried the hot spot to pay the bills. Because of weak cell service i ended up standing in the doorway with the hotspot and triggering the bills on my laptop at the table. I didn't understand how dependent it was on cell tower reception and made a bad choice for my solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wifi, avoid video.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool gave me great wifi access and connectivity when I had no other internet ability. It did, however chew through almost 3G of data in one afternoon of streaming videos. Avoid this as best as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use device compared to the old one . Best buy gave me a better deal than Verizon .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    It's a hotspot...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hotspot, in case you hadn't guessed. It works, holds a charge a long while, and doesn't take up any space... What more could you ask? Well, I suppose if it didn't count data against my limit, but there's a pipe dream! Really works well, no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this Verizon Jetpack for use in rural Michigan. I can run 8 devices off it at the same time and have never had a problem. This is my second Verizon Jetpack offered with my Verizon service renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mind when we are shopping, and in hotels, excellent in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving this Jetpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this jetpack as a replacement/upgrade for my previous hotspot device. So far I love it! It gives me messages about my usage, I can check my signal strength, and it tells me when it's fully charged, among other things. This is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it and really brings the Internet to my little laptop quickly

    I would recommend this to a friend
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