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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the portability and ease of use of the Verizon Jetpack MiFi 5510L 4G LTE Mobile Hotspot. They appreciate its improved connectivity, long battery life, and reliable performance. However, some users have experienced issues with reception and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 273 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's stable and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device for business. Since stared using it's been working without a problem. It's very stable and easy to setup. I wish I could use an external antenna to boost the signal. Overall, it's great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good features - ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little feature - added wifi on the road. Great for a tablet that doesn't have 4G and needs Wifi. I use it for work with my Samsung Galaxy Tab. Didn't like that I had to sign a 2 year contract though. Other than that, fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much of the credit for the setup and activation has to go to the staff at Best Buy however once up and running this thing is very simple to use easy to understand and easily links up with any and all devices that I have running from it which can be anywhere from iPadS to galaxy tablets to 2 Kindles or whatever else happens to be around at the time to include mobile phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up at home. Working well. I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although easy to use, the number of GB is entirely more than I can use at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't keep a charge like the old red box we had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't stay charged. I have to keep plugging it in to charge always not enough battery to run. I won't get another red box once this one expire

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for trips in the car or at hotels, you always have a secure network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jet pak low eneegy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge it 2x a day. Usually only connect 1 device all the time & 1 on and off. Just doesn't have a good battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Take anywhere connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using out phones as hot spots and would sometimes not have a fast enough connection for online gaming in the PS3. This was purchased with a new laptop and a smart tv and it supports all of them at the same time. Our connectivity is much faster. However we are now using the Internet more and burning through our data. So keep an eye on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent alternative to the cable companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and lost our cable modem hookup and didn't want to sign a long contract with the cable company as we are looking to move again in the next year or so. I love that I can carry my hotspot with me and utilize the security rather than having to use local Wi-Fi hookups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area and my only option for internet was satellite which I had been told by several people was not a good option. A friend told about these. I was concerned that it would be slow or spotty but it is just as good as DSL, at least for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JetpackET works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jet pack works as expected. Good for those needing a 4g hotspot for less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third upgrade on one of these mify's. Works great, very handy!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great mifi, keeps us connected on the road.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are full time RVers and this gives us the connection we need for all our devices and serves as a router for our wireless office machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    F a b u l o u s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $ spent in yrs not enough Fab words how easy my. Mail and chats r now..............what else 2 say.....a friend getting one too.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have when you are somewhere that doesn't have WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mobil device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jet pack is great for connecting to the internet through service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great item to use for mobil Wi-Fi it works real good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Jetpack is a nice upgrade to my old hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy having a wifi hotspot cause i know its there when i need to have internet in places that doesnt have internet access

    I would recommend this to a friend
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