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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 273 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the portability and ease of use of the Verizon Jetpack MiFi 5510L 4G LTE Mobile Hotspot. They appreciate its improved connectivity, long battery life, and reliable performance. However, some users have experienced issues with reception and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 273 reviews
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet access has never been so easy and because it is a hotspot it is portable. Response speed GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this little hotspot device. have been able to use it care for my business when i need to get on internet to handle tickets while on the road

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High-speed access at last in the country

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At last - high-speed internet access in the country. It's wonderful! I was having a terrible time downloading an iPad magazine subscription with 3G - With Verizon's 4G, it downloads in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so cool. We travel and camp a lot so if you have a wifi ready TV or Blu-ray player you can download from Netflix,Vudu or amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a tablet without Internal provider, so this was an excellent choice. Easy to carry and quick and responsive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mobile Hotspot for Table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mobile hotspot for my surface tablet and this one is awesome, use it all the time and anywhere I want. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Jetpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller, updated version of jetpack previously owned. Like the swipe capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not cumbersome so you can travel with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how you can take it in your car & have WiFi!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Jetpack hotspot works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the jet pack in order to access the internet when on the go where there is no wifi. The downside is that it would be easy to lose, there is no place to attach it to the iPad or laptop. The monthly expense is rather high, considering I don't use it a lot. It does fit into an old cell phone case which has a belt clip, so I keep it in that and that works pretty well so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Takes a few times to get from one icon to another. Never able to get data usage. This made it hard to know if there was overage or not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient device for those times when you are traveling and you need a safe Internet connection for your laptop. It is easy to understand and simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in order to have mobile wife for our tablets. The mini works perfectly and it is so convenient to have a mobile wife when away from home or on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device... use with our Samsung Tab 4 and with our cell phones. Great traveling partner, very compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Wifi Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as part of a package with my Verizon contract. My family vacations in places where there is no internet service or wifi available. So this hopefully will come in handy. I've tested it with my iPhone 5S and iPad 2 and it works great. The discount on my iPhone purchase and on the hotspot were good enough to underwrite the cost of the monthly service for the first 6 month too. The true test will come when we go to our cabin in the woods this spring.

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 4 out of 5 stars

    Very good mobile wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the service, but there are a few areas where service drops completely. Nothing is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great WiFi connection for camping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in real handy when your out in the woods camping and you need WiFi. It connects really well. The only downside is it doesn't keep a full charge for very long. Have to keep charging it but it does work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections are not always easy. Can be cantankerous when more than one device connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall , this was a good upgrade as i got it for free.... Have to make sure my son does not find the hiding spot as he uses alot of data lol,,, verizon is really getting people over with there share everything plan. Seems like those who go on no contract plan get the better values. Sure, you buy phone but the monthly charges are way less.... thinking about cancelling my plan and going on the non contract pay as you go deal.. 45 a month unlimited everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes I-Pad internet same as cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you Wi Fi internet where ever your cell phone receives internet. Great for I-pads or Wi Fi computers when your on the road. It does need to be hooked up to your phone service and it runs off your monthly cell phone usage though so you must make sure you have enough usage space so you don't go over your allotted monthly amount. When I bought this item, Best Buy made sure what I was using it for and made sure that my phone service plan would be adequate. After all said and done I only pay ten dollars extra a month for my phone for this added convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can use the internet many places we haven't been able to get it before.

    I would recommend this to a friend
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