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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Kraken Elite RGB's cooling performance and the customizable LCD screen, with many praising its ease of installation and quiet operation. The software, however, received some criticism for occasional issues. Overall, users appreciate the cooler's features and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an AMD RYZEN 9 5900x and my old fan wasn’t cutting it, I was getting 90C every game I bought this and boom averaging around 50C while running multiple programs and video games, and the little screen is amazing getting to have a gif inside my case is awesome. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product but black does not have rgb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall great product very easy to install setup and get rolling my only complaint is best buy mislabeling the item because the black 240mm kraken elite black does not come with rgb so best buy has the wrong label on this product the black has no rgb so be aware of that when buying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd display

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and live how I can customize the image, very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd display

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally Bought this because I thought my other AIO coolers pump was going bad (actually wasn’t) turns out my cpu was at its max over clock ability just sitting on the desktop. Installing the cooler was very simple and including pre applied thermal paste. The small display is amazing and i currently use it to display my CPU and GPU Temps. It is extremely clear and has a lot of options to play around with on NZXTCam.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd display

    Rated 5 out of 5 stars

    Great LCD screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pump has a great high resolution LCD screen which is way better than the outgoing model. Be very careful with the pump size which is a lot bigger and it may not fit your case if you have a SFF case like the FormD t1. I had to return mine as it did not fit my case and went with the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    The perfect combination!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase this to combine it with my newly purchase Ryzen 9 CPU and I couldn’t be happier! It keeps my CPU heat cool and it’s quiet! I’ve had no issues plus I love the design of the cooler! This was the perfect choice for me!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 4 out of 5 stars

    NZXT Cooler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this brand of cooler. Seems well built. Like having the display on the CPU Cooler. Measures liquid temp or cpu temp. and is easy to see. Mounted easy in case I am using and keeps things cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    fits smaller cases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than previous versions and better quality. It fits in our small computer case and is cooling down perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cool LCD, Hot CPU, Terrible Instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an AMD 9800x3D. The instructions were so vague I started watching YouTube videos for guidance. First time under load, hit 98 degrees Celsius. Reseated and same results. The AMD bracket is poorly made and doesn't fit well. I flipped it 180 degrees and lower temps to 90 degrees under load. The liquid doesn't go above 30 degrees under load so heat is not transferring. Using a kryosheet and noticed the NZXT pre applied grey thermal paste is now white. Was there plastic? Well the instructions have no information. Reddit will tell you antidotal information, which is more than NZXT provides. One instructions for all Elite products for Intel and AMD. NZXT will not provide support if you buy through BestBuy. Have to buy direct.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    Kraken 240

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LCD display. Temps are good on my 12600k and I like that you can customize the display.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd display

    Rated 5 out of 5 stars

    Very satisfied with the performance and look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The fans and pump are quiet and NZXT's software allows me to adjust the pump and fans for performance if necessary. The LCD display is outstanding and really makes my PC build look amazing. Installation was somewhat difficult if you have not had experience before. Just make sure you plug in all the necessary cables, apply thermal paste, and screw in the fans before installing the radiator.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    best cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PC cooler wasn’t doing the job and always left my PC heating up to high temperatures. Switching them out was probably the best decision i’ve made because my PC hasn’t peaked in heat since applying this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and worth the price. Easy to install and fits perfectly into any mid size case.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    The go to AIO

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cooler. It keeps temps low in a high airflow chassis. It also does not make much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great aio with some take aways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for how it is … cools my ryzen 7 nicely however its software cam tries to ask for premission to run again during a windows update… also falsely detects gpu temps. Note there is one issue that has me worried with the cam software that sometimes it forcibily runs during a windows update which can cause data curroption then to a blue screen of death, i already made told nzxt customer service of this but they still haven’t fixed it … hopefully they fix this soon note affects windows 10 and 11.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great CPU Cooler find

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy! Got one on sale! This cpu cooler is awesome and so was the interaction with customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    36c and never over 60c.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Aio cooler cools my Ryzen 3600x to 36c and never over 60c.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not super computer savvy, but this is simple to hook up. The app that comes along with it keeps me informed of my computers performance. The only thing is I would remind you to pick up thermal paste.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Decent AIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good and CAM is cool. I do wish NZXT used the 8th gen asetek pumps with this though.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best AIO I've ever used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NZXT Kraken Elite 280mm is the next AIO you can get in my opinion. 2 - 140mm fans on the Radiator keeps my 13th Generation i7 13700k cool at 38°C playing CoD MW3 for over 5hrs.I rarely seen my CPU get over 40°C.

    I would recommend this to a friend
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