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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Kraken Elite RGB's exceptional cooling performance, highly customizable LCD display and vibrant RGB lighting. Many appreciate its ease of use and aesthetically pleasing design, while some find the price point to be a significant drawback. A few users have reported issues with fan longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 173 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    best cooler!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coolers ever!! Very clear graphics!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Interference with AMD software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool AIO, can change gif or whatever but I had the most problems with the CAM software interfering with AMD adrenalin in monitoring temps. I would get CPU temps and would not get readings for GPU or vice versa. At first it was reading my pump speeds then went to zero. Quite frustrating, sent for replacement. I had to completely uninstall CAM with REVO for things to run smoothly without my CPU temp and utilization hitting 100 and then shutting down. Value isn't there, for what I paid, things should be working seamlessly regardless of any other software I have installed. Anyway their customer service was decent. SPECS: 9800X3D, ASUS TUF B650E, 9070XT, 64GB RAM

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lcd display

    Rated 1 out of 5 stars

    Failed after 20 days. NZXT is horrible!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased October 21 2024. Failed 20 days later. Finally received replacement from NZXT on January 24 2025. They must have read my mind; was about to start filling complaints (Federal Trade Commission, BBB, fraud, etc.). I had never heard of NZXT but since Best Buy carried their products I thought it would be a reputable company. NOPE! The internet is full of complaints, including an “F” rating from the Better Business Bureau. I wasn’t going to let a $4k system just sit there so I ended up buying a Corsair. The NZXT Kraken 360 is sitting in the closet, box still unopened. I will never, ever, ever buy another NZXT product again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got an open box unit... didnt come with the AMD bracket... so had to buy that... other than that... works perfect and love the aesthetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, unfortunately doesn't match NZXT h9 elite. These are core, latest case uses rgb duo. The fans have an inferior software control than lian li if you care about aesthetics. It comes with thermal paste so don't need to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Such an awesome product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do love the products from NZXT. Always surprising me how good the quality of the product can be. I’ll always be a NZXT fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Overall & Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product with easy installation. Only downside is some fins were bent out of the box. This works wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for high end

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality image, Works fine even after a few months have passed by. Recommend it to anyone looking for a high end water cooler

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sucks to suck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this early May for my first PC build. after getting everything for it around May 20th, it worked exactly five days then died. can’t get refund or trade in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits like a charm. Just make sure you face your fans the right direction you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NZXT kraken elite rgb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and 100 percent recommended to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooler!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!! We love it. Worth the wait. It is the perfect addition. The white makes it pop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my pc really recommend to anyone who is in need of a new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak RBG colors and patterns

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably any other high end cooling would be better than these. The RBG pales in comparison to some of the others I've seen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic AIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps the temperature low even when gaming ing on ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nzxt kraken elite 360 white

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nzxt always impress with there product that thing is beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooling fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to putting this in my new 4090 build

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing components

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing several cables and parts. Got it open box “excellent condition”, yet it’s missing the breakout cable as well as the AM5 mounting parts. What a disgrace

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan quality

    Rated 2 out of 5 stars

    Fans stoped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in 3 months one of the fans went out in 5 months another fan out not good having 2 of 3 fans out in less then 5 months for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is a nice AIO but software isnt good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice AIO but the cam software crashes pc alot and isnt stable. Had to delete the software to make my pc run normally and not crash

    No, I would not recommend this to a friend