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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 497 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 497 reviews
  • Rated 4 out of 5 stars

    A flagship killer phone with a few shortcomings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12 is a high-end phone with a lot to offer, including a powerful processor, beautiful display and a versatile camer system. However, in certain circumstances, the color of the picture is not accurate, e.g. green light can be white, also the screen is randomly on which is quite annoying. Overall, this is a good phone with it's price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Android Phone I upgraded from a OnePlus 11 after the screen broke accidentally and it was worth it. Better cameras, charges in under 20 minutes. Noticeable difference in screen speed too. Highly recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from a pixel 7 pro to this phone, the one plus 12. I will say I like a lot about this phone but it's photos just are not quite as good as the pixel. Also oxygen os is not nearly as nice to use as stock android. Overall it is great phone though battery life is phenomenal, and charge time is insanely fast. I do hate the curved screen though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your Buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best value android available. While it does have its cons like the wide lens camera and top heaviness, its pros outweigh them entirely. From the fast refresh rate to its smooth interface, there is a lot to love about this phone. I have recommended it and it's newer counter part the OnePlus 13/13r

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my S24 Ultra for this device and it was the best decision I’ve ever made. The phone packs about 90 percent of the same features. Amazing battery life, excellent camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecxelent phone cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good good quality phone I recommend it. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved OnePlus since the 7 pro and this is definitely the best phone I've ever purchased. Battery life is phenomenal and the speeds are amazing. If you are looking for an upgrade then this phone is the best out there and cheaper than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still working out some bugs much better than the motto g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone with OxygenOS it’s really a nice clean Android experience. Not a lot of AI in OxygenOS 14 but that’s ok I hear the next OS will add more features. The camera is wonderful it takes very sharp photos. I decided to return the phone because the Google Pixel 9 Pro Fold released right after I picked this up and I’ve really wanted to try there new fold but my time with the OnePlus gave me hope for Android and a much better experience than I’ve ever had with Samsung. Great solid phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have always wanted a pixel phone with great internals may I introduce you to the oneplus 12. Missing the AI features but everything else is just amazing. Screen, battery life and productivity is awesome. Gaming performance is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhorse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera is comparable to the galaxy s22 ultra (my last phone) and battery life is impeccible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone one plus 12...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one plus 8T before I bought One plus 12 here, it have dual physical SIM cards, that is what I want it. I had couple of the international travels. Well with 2 1. Using esim or 1 physical sim as home 2. Using another pre-pay sim as destination local phone, those sim cards most use few times. So you do not care about you need to place the home sim will lost if the phone does not support 2 sim cards. 3. This phone is working well after 1 year using. And my 8T is working well for now that is 5 years phone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After one year of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for one year now and I really liked it and am satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best phone I've ever owned. The camera is amazing. I get comments from people all the time about how awesome the camera zoom lens is, but I also really like the wide angle lens. I'd buy this phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone has their ups and downs. This one has great battery life and pictures. Only complaint is that the switch on the side can be flipped easily to accidentally make the phone silent mode and not notice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, runs all the heavy games smoothly and has quite some good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12 A Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. It has an amazing battery life, easily lasting all day. It operates quickly and smoothly and is very fast. The camera on this phone is amazing, perfect picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a samsung Galaxy user since the S8. After using this phone for nearly 2 years now, its not worth going back to a pricey samsung phone. Very fast phone, super-fast VOOC charging and fast updates. Very satisfied and will be sticking to One Plus from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the phone of the 2020s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung Galaxy fan for the longest. Most recently the 23 Ultra. I wanted to try something totally different and I researched for this ONEPLUS and waited for the release of the 12. As of now, this may be the best phone ever at this recent pricing of smart phones. There is no charger better than this one ANYWHERE. fully charged in less than 40 minutes. Fast and smooth similar to Galaxy 23 Ultra. Phone may be slightly below but still great compared. But with a $500+ price difference, THIS IS THE BEST. Transfered everything from the Ultra to this. Get this phone. It is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BATTERY KING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. I had tur s24 ultra and i felt that its just too big and has too much going on software wise. Its a great phone but you cant beat the battery and charging on the OnePlus 12

    I would recommend this to a friend
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