Customer Ratings & Reviews

Definitely a great piece of equipment. Easy to use.

Having a popping sound problem tried to return it but best best buy customers service was horrible trying to solve this issue

I bought this on sale for a good price. It took a few weeks to arrive off back order. I was building my entertainment center so I did not open it for two weeks. It powered up, the fan ran very loud, then after a minute powered down and just started clicking. It was a Saturday night so I decided to wait to call Onkyo and Best Buy until Monday to see if there was a reset before I returned it. When I called on Monday, Best Buy told me the return window had passed my two days and I was out of luck. Call Onkyo. Onkyo answered and referred me to an authorized service center. It cost me $220 to insure and ship via UPS out of pocket. Still being repaired. Very disappointed in Best Buy. Will not make a major purchase there again.

Excellent receiver. Onkyo very best that you can buy!!

See title. Buy another brand. Onkyo refusing to perform work based on petty details of the purchase. Trying to say it's outsids the 3 year window when this reciever is only a year old.

Sound is amazing however like Sony ES and Marantz Cinema models the video has noise. Its amazing to me how in all these reviews even professionals such as Andrew Robinson, they never give input on picture quality. I cannot watch squiggles on my video as it is a deal breaker. So far the best AVR that I have found with crystal clear picture is the Anthem MRX 740 in my experience - go figure.