Customer Ratings & Reviews
- Model:
- OOMATELOWHT
- |
- SKU:
- 6568086
Customer reviews
Rating 4.6 out of 5 stars with 2400 reviews
(2,400 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item after learning of the monthly fees. Just cut the cord completely.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friend- Pros mentioned:Call quality
Rated 1 out of 5 stars
easy to use and set up, but terrible connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.calls were unreliable and dropped frequently. i decided to upgrade to the ooma air even though i have it hardwired, and that device performed much better
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great and it’s easy to set up, great value
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friend Rated 3 out of 5 stars
returned for wireless OOMA.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still struggling with setup and dealing with foreign customer service reps.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Great and helps keep telling costs down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend to all looking for a low cost option for a landline.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 5 out of 5 stars
I would definitely recommend Ooma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup. A nice account interface that, to my pleasant surprise, shows whether the device is currently online. Took probably twice as long to setup as the documentation said it would.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 5 out of 5 stars
Needs router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be plugged into router, not extender. If you have two handset, plug base into ooma, and second phone will work from wherever you place it.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 1 out of 5 stars
Quality not as expected, very short return window
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality on many calls, some dropped calls as well. Setting up in the recommended manner where the Telo is direct to the modem, before the router, lowers internet speed. Best Buy apparently has a very short return window for these so buyer beware!
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Calls Dropped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and works ok, but phone calls drop on occasion.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 4 out of 5 stars
Good alternative to a land line!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quite nice with occasional issues with the call quality. Having said that, cell phone is my primary phone and this is a home phone meant for rare use. I am happy because how inexpensive this service with Ooma is.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 3 out of 5 stars
Ooma
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work that well...may have to exchange for upgrade
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much of a hassle for multi land line phones through out the house, It may be OK with a wireless set up, which I do not have. My son is very happy with his because he does have a wireless set up in his home. He is ecstatic with his $9.99 monthly bill from Ooma.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this product; Voice is not clear and a lot of echoes while speaking to others. I have used/tested this product for domestic and international calls, and the voice clarity remains poor. Also made calls over LTE and Wi-Fi, and for some reason, the voice is not up to the mark and will have to shout on calls several times to confirm that the receiver is still on the line. Do not waste your money and valuable time on this product.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price. There is a delay after I speak though. Good for the money. Not perfect. Keeping as a backup.
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friendRated 1 out of 5 stars
Bad Customer Service means No Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item, because the app is terrible, and customer service is worse than the app. They hung up on me twice while I was on hold, because the app wouldn’t allow me to enter my credit card information to enroll in the service.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
ok in a pinch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality ok but garbled. not always dependable
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Quality of calls poor. Porting not easy at all.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Returned this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for me. Calls cut off and had static on line.
This review is from Ooma - Telo Internet Home Phone Service - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good unit for keeping my Phone number
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unit is serving it's purpose. We moved and wanted to keep the same phone number
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friend- Pros mentioned:Cost
Rated 2 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price and quality. At it stops working
This review is from Ooma - Telo Internet Home Phone Service - Black
I would recommend this to a friend
