Customer Ratings & Reviews

I bought the ooma telo for my home phone line to cut costs from my cable company. The setup was simple and porting my number took 4 days to complete. The call quality is excellent and the cost is around $5 per month. WHAT A GREAT PRODUCT!!!!!!

I bought Ooma to replace my Cable company's VOIP phone, as their bundle (Phone, Internet & TV) was just too much to pay. The price was very reasonable for the device, and set up was easy. It took about a week and a few days to "Port" over my existing phone number, and Ooma gives you a temporary number you can use/share with friends and family in the interm. I selected the Ooma Premier plan (about $120 a year), over the basic plan where you just pay taxes for your areas phone use (in my case a little over $6, which i need to pay regardless of what plan I selected). I needed to keep internet service with my cable provider, but my monthly cost were vastly reduced with call quality being the same as their VOIP phone system. I'm very pleased with this purchase.

Great product. So far I have only used the system as a home office setting and it works great! Great voice quality, excellent features and the only thing I have had to pay is the tax fees. It has a down side is that you should have a high speed connection and reliable connection in order for the system to work without trouble or noise. So far it has worked great. Also be careful with the "free" premium settings. Make sure you read the instructions so you know how to cancel these features if you are not going to need them.

It’s working great. I thought setup was pretty easy. It’s $40 to port your existing phone number or free if you upgrade to premium so we upgraded and I’m still saving $612 a year. The mobile app works great and you really don’t need connected phones. The unit by itself will play voicemails.

Bought the Ooma Telo as a replacement for a landline phone for a new home business because I wasn't quite ready to jump in to the (considerably more expensive) Ooma Office system without testing this first. Original investment is a little pricey but I have to say this delivers on all its promises. Easy setup, TONS of features, and friendly customer service if you ever need help. Instant 2nd line that automatically forwards to your cell phone is handy too, although this is part of the 9.99/month Premier package - but still much cheaper than traditional phone service. Overall very impressed and would recommend!

Love this product! Easy to setup. Voice quality is great. I have just decimated my monthly phone bill. This product pays for itself in a very short period of time. The built in voice mail feature and ability to access voicemails from their smart phone app is great. It even lets you know if someone calls your home phone if you so desire. The blacklist features make it easy to block most telemarketers, too. A big improvement over Xfinity voice services.

This item worked as advertised. It was easy to set up

Just got it, but it works fine. Setup was relatively simple and call quality sounds good. Nice option for less than $6 a month after the initial purchase

Have used for many years with out any issues, easy setup and sold performance. purchsed a new one to replace an exsisting unit that my have had an issue. I have saved a lot of money. The basic monthly cost is less then $6 dollars per month.

The Oooma Telo VoIP phone service was easy to set up and use. Good sound quality, easy to use voice mail service, and straight forward website that makes it easy to set up your account and revise settings. I am paying $3.84 each month for unlimited phone service in the U.S. I have not made any international calls yet, but the cost per minute are discounted prices.

My previous telephone service for the past 5+ years was with Vonage. Although I had no complaints with their service, I was looking for a more cost effective solution. After careful consideration, I chose Ooma and purchased the Ooma Telo device. Voice quality has been fantastic, their calling features surpass those of Vonage and setup/activation was extremely easy. I should have switched a long time ago!

Easy to set up, quality of the calls are crisp and clear. I received a perk from Best Buy when I purchased this device which was $50 worth of international calling card. I would buy this device from Best Buy which offers competitive pricing. Good bye to traditional expensive landline connections and hello to voice over internet providers like Ooma which only charges taxes to its customer on the basic plan. This is a wonderful cost saving connection.

I have had an OOMA IP Phone for seven months now. It is better voice quality than either COMCAST/XFINITY or AT&T. It works with my FAX Modem to send FAXES too, For a nominal fee they ported my old phone number too.

works well still waiting for port of original phone number. two weeks now, no feedback as to progress. I understand it takes time, but progress would be appreciated

Easy to setup. Easy to use. Powerful and versatile use cases and features. Can also have forwarding to mobile number. Helps save money and call quality is great. I will never go back to AT&T.

Okay - I was very, very skeptical that this would work. What I got, though, was a new phone system for my house for $5 per month that I was able to set up in 8 minutes. Eight minutes! It really did all the work for me after a brief set-up on their website to start the process. So easy, so fast, and works perfectly.

Was paying $18/mo with Vonage, now paying ~$4.10/mo with Ooma. Sound quality is great (identical to Vonage), crystal clear calls, set-up was very simple and straight forward, Ooma customer service was great to work with. Only negative is that Ooma charged $40 to port-over our old phone number. But my wife insisted that we keep our old phone number. Phone number port-over only took ~10 days. Totally recommend Ooma!

Works as described. I paid for Premier service ($10 a month), but looks like monthly will be $6 +/- for taxes and fees. Best Buy price was less than buying direct from Ooma, but there was an issue in setting it up. Had to call Support (great response, by the way) and email them proof of purchase. Less than 12 hours to get it cleared up and online. Ported my AT&T number. Only took 4 days and $40 charge was included with my annual Premium fee. Was converting from AT&T U-verse phone and just plugged it in to my network switch and to my wall outlet and all my wireless phones worked perfectly. A few settings needed adjustment online to get the voicemail set up and the ringer set. Ooma’s call filtering is fantastic with options on how to block different types of calls. So much better than AT&T! Getting no more spam calls. Premier provides a second line and still getting spam calls there, but that number defaults to voicemail so doesn’t ring, so not a big deal. Will probably change the setting to answer “number is not in service” which should shut those calls down. Overall very pleased with this purchase.

Very pleased with this device. Installation was easy, sound quality is good with existing phone. Loving the montly savings!

So far so good. Easy to set up and port our old phone number. Saving $40+ or more over AT&T. It was tough because 99% of the calls to our home phone were telemarketing but now and again a real one comes through, so this was a good alternative.