Customers are delighted by the Telo Internet Home Phone Service, especially the call quality and ease of use. Many also appreciate the low cost, overall reliable performance, and simple setup. The availability of many features is also a plus for users. A few customers, however, have expressed concerns about the porting process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,365 reviews
Pros mentioned:
Cost, Ease of use
Rated 5 out of 5 stars
BYE BYE Spectrum voice!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spectrum voice (home phone service) is a thing of the past with this great little gem. Easy to install, configure and operate! Great plus is the LOW cost of ownership. I am paying 1/4-1/3 of the monthly cost it was with you know who, with additional features.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was paying $56 a month to AT&T for a VoIP landline, so I bought this unit to continue to have use of my landline, so I could dump AT&T. The unit was super easy to set up, and I chose to port my prior number over to Ooma, which was also very easy. I now have landline functionality in addition to options of other functions that Ooma offers, which I did not have previously! Ooma charges $6 a month for their service, so I am saving $50 a month!!!! Very glad I purchased this unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very impressed with the voice quality and features on this little VoIP device. Easy to connect and turn up with new phone number or (for a charge) a port of your current number. I almost never use the home phone but my wife does, so it's a desirable item to have.
BTW, Verizon was more than happy to drop support for their FIOS phone service and gave me an upgraded ONT, 1Gb internet and a bunch of other stuff for no cost. Even the phone company no longer wants to support POTS (plain old telephone service.)
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit price was reasonable. The setup was fairly simple. On line communications with the company was excellent. They answered all of my concerns. They followed up with several emails documenting what was going on. The port transfer was easy to understand and two days later they notified me that my original phone number would transfer. They would test it and email me that it was working correctly work. Make sure you have a spare phone to hook up to the OOOMA which has your new temporary phone number. Do not disconnect your current phone as you will need it to answer calls from your old till the transfer is completed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got it because skype went gone, so we needed to replace it with another carrier. It works perfectly, it's easy to install with a few steps imstrictions
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to eliminate our Frontier landline costing >$100 a month. The installation was quick and easy. Our original phone number was ported over and I was able to go onto the website and designate our original number as our dial out number. People outside my household can't tell there was even a change. I also attached our Panasonic phone base and extension phones with an answering machine and they work well. I also put an HP Printer with Fax capabilities in line. Very satisfied with my purchase and the product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting to make the switch from traditional phone line and was hesitant at first. Simple set up and low monthly costs along with crystal clear calls made this worth it. Highly recommend to all
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a good service so far. We converted from another VOIP from our cable provider.
I use the premium service so that I can go online and work on blocking calls which is reasonably OK, but the online web interface is extremely dated and clunky overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ooma is easy to set up, is very reasonable priced, provides excellent clarity, and is reliable. I would highly recommend this to anyone that is looking for a cellphone alternative.
Great way to add a home "land-line" phone & number
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you already have broadband internet you simple plug the Ooma device into your router and follow their setup process and that's it. You now have a "land-line" phone at your house that allows you to plug in normal phones. I plugged in my Panasonic base unit that has a wireless handset and 3 additional wireless handsets extensions placed throughout my home.
This unit requires a WIRED connection to your router. Ooma sells a wireless and BT adapter you can plug into base unit if you can't wire it in directly or want base unit in different room.
Things to take into account.
ITS NOT A COMPLETELY FREE PHONE. You will have to setup an account with Ooma and pay a monthly base fee that includes: 1) Regulatory Compliance Fee; 2) 911 Service fee; 3) Local Interconnect Recovery Fee; 4) State and local taxes, fees and surcharges. ETC. It's a phone. There's always a bunch of fees. :(
All of the above fees vary depending on your zip-code/location. My fees for all the above is $5.11/month. Yours my be a bit more or less but around $4-6/month. You can go to their site and look up your monthly fee.
Ooma has a bunch of extra phone "features" you can add that costs $20/month but they are extras you don't have to pay for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, easy activation, good sound quality, works with all of our existing phones, has all of the features that our old phone system had, Couldn't ask for more.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was truly a snap to set up. You do have to sign up with a temporary telephone number which will not affect calling in any way, only caller ID for your outgoing calls. Ooma ported my phone number for me, at an extra charge in a few days. I did have to call to finally get the temporary number removed. I now pay only $4 and change a month for phone service.
I am only giving this 4 stars because when I was touting Ooma to a friend, I learned that a similar product advertised on tv cost about $20 for the gadget and $20 a year. Set up was easy....... For him.
I chose Ooma after looking for best VOIP on line and this was it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and number porting for a fee. Savings will far outweigh the initial expenditure. Service is just as good if not better than previous service and economical.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You cannot go wrong with Ooma if you want a VoIP phone system. The device is a nice price. The service has a great price. The features of the premium service are great. Call quality is great. I rarely have issues. Better than Vonage and cheaper.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as advertised right out of the box. Due to some porting issues with my old carrier, I found out they have great Customer Service people, too! I I have used their Ooma HD app for iPhone, it allows use of home phone while on vacation/travel, so folks don't know we're away, and it notifies us of messages & call history, which we can retrieve right on our phones, tablets, or laptops. Clear connections, too!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a Verizon cellular base station for our home phone and service just kept getting worse. We were missing calls and at the end we often had no service at all. Went into their store twice and was told that there was no problem. Yeah, Right. Dumped Verizon and got the Telo. Took a bit of playing around to get it to work with my router, but now it is working well. I was a tech for 35 years, so getting it set up was not a big deal. Someone without experience might have a harder time getting the Telo working. That is why only 4 stars for ease of use. As far as actually using the unit and getting the features set up on the Ooma website, I would say that is 5 stars. I signed up for the Ooma premium service package. The call blocking features are handy, a lot less spam calls than we had before. So far, I am very pleased with the unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent savings in monthly phone bill. You only pay taxes, in my case around $6 per month vs. $45 from AT&T. Reception and voice quality same as AT&T. You are also able to bring your existing phone number.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an very easy set up and low costs way to maintain a land line and you can port an existing number to it. Call quality is as good or better then former cable land line.
Happy with the product that lived up to it marketing and ease of installation.