Customer Ratings & Reviews

Ooma is easy to set up, is very reasonable priced, provides excellent clarity, and is reliable. I would highly recommend this to anyone that is looking for a cellphone alternative.

Worked as advertised right out of the box. Due to some porting issues with my old carrier, I found out they have great Customer Service people, too! I I have used their Ooma HD app for iPhone, it allows use of home phone while on vacation/travel, so folks don't know we're away, and it notifies us of messages & call history, which we can retrieve right on our phones, tablets, or laptops. Clear connections, too!

This was truly a snap to set up. You do have to sign up with a temporary telephone number which will not affect calling in any way, only caller ID for your outgoing calls. Ooma ported my phone number for me, at an extra charge in a few days. I did have to call to finally get the temporary number removed. I now pay only $4 and change a month for phone service. I am only giving this 4 stars because when I was touting Ooma to a friend, I learned that a similar product advertised on tv cost about $20 for the gadget and $20 a year. Set up was easy....... For him. I chose Ooma after looking for best VOIP on line and this was it.

Easy to install, easy activation, good sound quality, works with all of our existing phones, has all of the features that our old phone system had, Couldn't ask for more.

If you already have broadband internet you simple plug the Ooma device into your router and follow their setup process and that's it. You now have a "land-line" phone at your house that allows you to plug in normal phones. I plugged in my Panasonic base unit that has a wireless handset and 3 additional wireless handsets extensions placed throughout my home. This unit requires a WIRED connection to your router. Ooma sells a wireless and BT adapter you can plug into base unit if you can't wire it in directly or want base unit in different room. Things to take into account. ITS NOT A COMPLETELY FREE PHONE. You will have to setup an account with Ooma and pay a monthly base fee that includes: 1) Regulatory Compliance Fee; 2) 911 Service fee; 3) Local Interconnect Recovery Fee; 4) State and local taxes, fees and surcharges. ETC. It's a phone. There's always a bunch of fees. :( All of the above fees vary depending on your zip-code/location. My fees for all the above is $5.11/month. Yours my be a bit more or less but around $4-6/month. You can go to their site and look up your monthly fee. Ooma has a bunch of extra phone "features" you can add that costs $20/month but they are extras you don't have to pay for.

I purchased this to eliminate our Frontier landline costing >$100 a month. The installation was quick and easy. Our original phone number was ported over and I was able to go onto the website and designate our original number as our dial out number. People outside my household can't tell there was even a change. I also attached our Panasonic phone base and extension phones with an answering machine and they work well. I also put an HP Printer with Fax capabilities in line. Very satisfied with my purchase and the product.

Easy set up and number porting for a fee. Savings will far outweigh the initial expenditure. Service is just as good if not better than previous service and economical.

I cancelled my triple play service because as soon as it was activated I started receiving numerous telemarketer calls daily without ever giving the number out. Started with Ooma and setup was easy. I got to pick my own new number local to me, by choice, and was setup and making calls inside of 30 minutes. Sounds great on both ends and no one would ever know I was using VoIP.

I was skeptical at first but ever rising phone bills from AT&T forced me into it. I picked up the unit at Best Buy and in fifteen minutes was up and running on Ooma! Porting my phone number was fast even though the instructions said to expect it to take a couple of weeks (it was done in four days!). I elected to stay with the Premium edition as it has some features I like. Even with the extra cost it was still nowhere close to what I was paying. The clarity is good, no dropped calls. Four weeks in an I have no complaints!

To be quite honest, I do not have a lot of experience with other similar devices, but the OOMA Telo is extremely reliable and dependable. I have used one for over 4 years. and I have set them up for quite a few other persons. The quick setup and ease of use is unmatched. They just plain work. On my personal setup, I have a Panasonic 5 phone cordless DECT system with voicemail I could not be more pleased. If you purchase this unit you will not be disappointed.

So far so good. Easy to set up and port our old phone number. Saving $40+ or more over AT&T. It was tough because 99% of the calls to our home phone were telemarketing but now and again a real one comes through, so this was a good alternative.

The unit has worked great. Had one minor problem and tech support had it straightened out for us almost immediately. They made it really easy to get rid of the prime, which gave you international calling but cost more. First bill was under 5 bucks. At this rate I will have this paid off in no time. Calls are clear and have not ever had a dropped call in two months of use.

If your household is anything like mine everyone has a cell phone. we had the most basic home phone that could not call long distance, it couldn't even call our cell phones that were in the same area code. And for this (lack of) service we paid about $25 a month. Even with the charge to port our phone number and the purchase price of Ooma we will come out ahead in the first year. Call quality is excellent although we do have a cable modem for Internet. On top of it all the home phone can call our cell phones now. Would have stuck with the phone company if they offered a $10/month plan or less but I'm glad they don't as it forced us to look into other options P.S. The port of our number was easy and completed sooner than expected, and in general setting up Ooma was very easy!

What can I say I love it, I have had no problems with it installation was easy and it's going to save me hundreds. One hint I would give you if your going to port your number(39.99 one time fee) follow the instructions and DO NOT CANCEL YOUR OLD SERVICE TILL YOU GET IT PORTED otherwise you will have to reactivate your service but if you choose a new number your fine

With cell service more ubiquitous than ever our landline became redundant. I replaced copper long ago with VoIP but the price of that keeps going up as well. I used Ooma when it first came out so going back was easy. Setup was simple and it's reliable and high-quality service makes the switch transparent to everyone. You only know it's there by the money you save. A++++

This was a really great experience. We ordered are Ooma Telo from Best Buy. Less than an hour later we drove to our Best Buy store picked up the Ooma Telo. It was super easy and really fast. We drove home and read the simple instructions and in less than 10 minutes we had home phone service. Thank you Best Buy for a great experience.

great quality, reduced my phone bill from $46 to $4. this phone system is easy to install and sound quality is perfect. no more unsolicited calls from tele- marketers .

Have used for many years with out any issues, easy setup and sold performance. purchsed a new one to replace an exsisting unit that my have had an issue. I have saved a lot of money. The basic monthly cost is less then $6 dollars per month.

The Ooma -Telo VoIP device is an excellent option to address the support for a land-line. Initial activation and options setup were easy. Our old phone ported over within days (though we were told that it may have taken weeks). No problems interfacing with our existing home phone system (multiple cordless units w/ call voice messaging). Call quality is clear. Its been 2 weeks and we're glad we chose Ooma. A $5 monthly phone bill is a definite plus as well.

I made the leap from CenturyLink to Ooma at two locations. I now have better service with a lot more features, for a fraction of the price.