Customer Ratings & Reviews

You cannot go wrong with Ooma if you want a VoIP phone system. The device is a nice price. The service has a great price. The features of the premium service are great. Call quality is great. I rarely have issues. Better than Vonage and cheaper.

If your household is anything like mine everyone has a cell phone. we had the most basic home phone that could not call long distance, it couldn't even call our cell phones that were in the same area code. And for this (lack of) service we paid about $25 a month. Even with the charge to port our phone number and the purchase price of Ooma we will come out ahead in the first year. Call quality is excellent although we do have a cable modem for Internet. On top of it all the home phone can call our cell phones now. Would have stuck with the phone company if they offered a $10/month plan or less but I'm glad they don't as it forced us to look into other options P.S. The port of our number was easy and completed sooner than expected, and in general setting up Ooma was very easy!

Had a Verizon cellular base station for our home phone and service just kept getting worse. We were missing calls and at the end we often had no service at all. Went into their store twice and was told that there was no problem. Yeah, Right. Dumped Verizon and got the Telo. Took a bit of playing around to get it to work with my router, but now it is working well. I was a tech for 35 years, so getting it set up was not a big deal. Someone without experience might have a harder time getting the Telo working. That is why only 4 stars for ease of use. As far as actually using the unit and getting the features set up on the Ooma website, I would say that is 5 stars. I signed up for the Ooma premium service package. The call blocking features are handy, a lot less spam calls than we had before. So far, I am very pleased with the unit.

What can I say I love it, I have had no problems with it installation was easy and it's going to save me hundreds. One hint I would give you if your going to port your number(39.99 one time fee) follow the instructions and DO NOT CANCEL YOUR OLD SERVICE TILL YOU GET IT PORTED otherwise you will have to reactivate your service but if you choose a new number your fine

works well still waiting for port of original phone number. two weeks now, no feedback as to progress. I understand it takes time, but progress would be appreciated

I made the leap from CenturyLink to Ooma at two locations. I now have better service with a lot more features, for a fraction of the price.

great quality, reduced my phone bill from $46 to $4. this phone system is easy to install and sound quality is perfect. no more unsolicited calls from tele- marketers .

This was an very easy set up and low costs way to maintain a land line and you can port an existing number to it. Call quality is as good or better then former cable land line. Happy with the product that lived up to it marketing and ease of installation.

I had home phone service with the local provider for nearly free when bundled with DSL until they raised the rate once the promotion was over. When they wouldn't budge on price, I looked into many VoIP options and went with Ooma for their quality of service and better customer service than the competition. I just got the basic plan and now enjoy free phone service for $3.85 a month just to cover taxes. The taxes will vary depending on your locale. The setup was quick and easy. I had it running in less than 10 minutes. The sound quality is better than the landline, too. I also no longer get telemarketing calls and collection calls for the owners of my old number. The Ooma numbers aren't old recycled numbers, at least not yet. Of course, porting your old number is still an option.

It was very easy to set up and use. The longest part was figuring out what phone number I wanted to use. It is reliable and good for the price.

Excellent savings in monthly phone bill. You only pay taxes, in my case around $6 per month vs. $45 from AT&T. Reception and voice quality same as AT&T. You are also able to bring your existing phone number.

Great product. Easy to connect, great sounding. I paid the $40.00 to teleport my existing number and I went smoothly without a hitch. Website said it may take up to 3-4 weeks, but was only 4 days for me and they give you a temporary number while yours in being ported. Now saving $20.00+ a month from my prior triple play from the cable company. Would do this again in a minute...

Very good service for good price. Premium service is reasonable with standard service costing only taxes and fees. I had a few problems getting my account set up but no problems with the device itself or operation. Any problems I did have with my account the support people were wonderful and sorting it out and correcting the problems. Calls are clear and online controls are easy to use for configuring options.

Great purchase. I was overpaying for my home phone, and switching to Ooma was easy and saves me a lot of money. Plus, I get more services for much less money. I wish I had made this purchase sooner.

Replaced my more than 15 year old OOMA hub with this updated version and couldn't be happier. Setup is straight forward. Activation was painless. Was up and running in less than 15 mins. Same high quality phone calls. Recommends!

We needed a cheap home phone and tried to get one through our internet provider but they kept sending defective systems. This has been awesome. We are able to have a home phone and the convenience of knowing we can always get ahold of our teenage son.

Great timing for us as Verizon Residential was changing to Frontier. Our home monthly was ~ $60 with taxes, fees, and line maintenance. OOMA has worked flawlessly. Signed up for the premium service to save on the 40$ port cost. Has been worth it, and can re-evaluate next year to see if premium ($15/mo) still needed. Basic is less than $5/mo. Sound quality has been great for our needs. Certainly worth a look for those of you thinking about VOIP.

Porting the phone number takes several days which is why the 4 stars, otherwise I wished I did this sooner. Ideal device & phone service.

Very happy with ooma use it for my land line quality is great, BestBuy had a great price for box.

I was paying $50+ a month for a land line that we only keep around because cell phone reception is iffy in our house. Our service was through the cable company so it was already internet connection dependent. Ooma paid for itself in less than 3 months. We didn't need the extra features they give you for $10/mo so we skipped that. They said it would take up to 4 weeks (if I remember right) to transfer our existing number but it only took 4 days. So far I'm really satisfied with the whole thing. No complaints whatsoever.