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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,400 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have experience with any others, But Ooma is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to setup. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The porting was simple. The set up was easy too...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and do what its suppose to do ... no bad comment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my kids are getting old enough to be at the house alone but didn't want to pay for a home line from a local company. Works great and my favorite aspect is that it lights up blue when the Internet is working but flashes red when the Internet is down. So it serves as visual reminder everything is up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it that much but it seems to work ok

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased Ooma, no problems & easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and cheap monthly fees. Call quality is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money on your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far moving from a landline to VOIP has been a good decision. We're definitely saving money and transferring our number was easy and only took 7-10 days. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, fast and better than some phone companies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and there was telephone support that was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Great for VOIP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, no issue so far, will see over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May block VPN connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first wired the unit as recommended between modem and router, but it blocked VPN access to my work office. I moved it to an open port on my router and set the router Qos setting to the MAC address of the Ooma and it works fine. I used existing wireless phones I had previously connected to AT&T POTS service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Telo VoIP Phone Service Base Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement product was ordered through Best Buy via a recommendation from Ooma Telo. The ordering process was easy. Notifications of product delivery were accurate. Pickup at a local Best Buy was a painless procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting rid of your land line, do it! For years I was paying $61 a month to frickinh AT and T. Then I switch to RCN a MLM company to $42 a month. Not good enough. Finally, with Ooma, it's $4 a month. It's free. But you are just paying the tax. I think everyone uses cell phones now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Telephone Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a relative about the savings in the monthly telephone expenses I would realize by purchasing this Ooma and arranging phone service. I've been extremely satisfied since I made the purchase and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this product been hiding? Wish I had known about this a long time ago. It has saved us a lot of money so we could remove the landline.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great IP Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet phone. Easy to setup and Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Ooma Telo to save money on telephone bills. Not onl did I save money, but I got a phone I could take anywhere I had access to a router, always using the same number. Further, it alerted my cellphone if I got a voicemail while I was out.

    I would recommend this to a friend
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