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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2400 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,400 reviews
  • Rated 5 out of 5 stars

    work's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a magic jack this smashed it. The clarity is impeccable. Even when used on other continents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with the Ooma. I use for home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temporary number issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ooma IDEA. However, it's not working as well as I would like. I may be able to get it straightened out with their customer service. I paid an extra $40 to have my old phone ported over. Although this did not take nearly as long as I was told it might, I am still having issues with the temporary number they gave me. That number shows up in the caller ID when I place a call along with someone else's name. Since people don't recognize the number, they don't answer. Sometimes callers to my line get a strange outgoing message from the holder of the temporary number. On the answering device, I only get the last half of the message that callers leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma is a great investment to save on landline phone service. I’ve had it for years and have not been disappointed. I purchased this for my Mom so she could have a land line sgain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good money saving device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma cuts down on home telephone service cost. Have used Ooma for many years and experienced excellent service. The only fee you have is local taxes each month. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. just cut off uverse phone to use this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma Telo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product to is ok, the only issue I have with the Ooma Telo unit is if you have this unit for more than 3 years the upgrade will not work and you will lose the service and have to buy another unit. Also you need to contact them to activate your new Ooma Telo unit that takes hour more!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does the trick to save on your phone bill!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems to setup and configure and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ooma phone service. The iphone app is the best part. It allows you to quickly and easily use call forwarding to any number with the click of a button. It also allows you to call people from any phone from the number and that number will be seen on the other caller's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity douple play bundle with phone and internet requires you to buy their phone modem. but their internet part of their combined modem is cr*p Ever since i purchased a hi quality modem and ooma, i have mot wxperienced any connection issued. Thus it requires the ooma for VOIP and it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thought we would give it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savings are not as much as expected. When you add up the porting charges and upgrade fees, we're not saving much. My wife complains on the voice breaking up so we may need a second unit. Some of the extra features make up for the lack of savings. Still on the fence on this one...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Solution to high priced local carriers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One I signed up for Ooma online it was very easy to get up and running. Signal sounds much clearer than it ever did with Verizon or Time Warner and don't need to deal with the bad customer service of those companies while paying a higher premium for their service. Wish I had signed up for Ooma a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very clear and everything I expected when making this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless telephone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ooma, but first where I ported a phone number. This is simply the best and least expensive phone service I can imagine. Using it on a comcast broad band connection with an under 1mb speed and never had an interuption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to keep home phone bills low!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy to keep my home phone number and have a low monthyly bill. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    easy directions to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up in a few days. clear sound quality. saving over $40. a month!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I am still trying to port over my number, so I cannot comment on the whole setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is doing exactly what we need it to do. There are some up front fees to use the service but over the long term it will save money over traditional landline carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with Basic Talk for over 2 weeks to get my service hooked up only to completely fail due to unbelievable horrible customer service, Ooma was able to help and get it done in a matter of minutes.

    I would recommend this to a friend
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