Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,400 reviews
  • Rated 5 out of 5 stars

    Another handy little tablet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today’s technology is so remarkable! I just love having these tablets around for fun and research. Excellent quality. tablets handy for research and amusement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device because my son had Ooma and was satisfied. Hooked up the device and followed all the directions, activated account with coma and device would not work. Spent over two hours on the phone between Ooma techs and Netgear because Ooma stated the firewall on my Netgear Gateway was preventing the device from working. Even though the Gateway was only a month old, Netgear wanted $100 to assist. Finally convinced Ooma it was their device and they shipped a replacement. Of course, the replacement faired no better. Wound up returning the device to Best Buy after less than 30 days for store credit because you only have 15 days to return and it took that long to port my phone number and to receive the replacement Telos device that still did not work. Returned the replacement to Ooma and cancelled my account. I'm now out the $45 Ooma charged to port my number. My advice to anyone is to be sure your modem/router or gateway will support the Ooma service before you buy. There was little understanding from Ooma techs in regards to help with the Netgear problem and they are reluctant to tell you how to change settings on someone else's equipment. Overall I would not recommend purchasing even though Ooma is rated the #1 VOIP provider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    beats the rest of them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend by a friend... was told most expensive up front but least expensive in the long run...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to have a landline!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to keep a landline but were tired of cable company costs. This works great with only an internet bill to worry about from the cable company. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good way to communicate while overseas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry the unit with me so I can have the same phone number wherever I have internet. The fact that I can't have the same number on two different devices means I have to hand carry the unit, which is a real pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop paying high telephone bills. Get this and just pay the FCC tax a month. That's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Trifecta... Good, Fast & Cheap!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say goodbye to the bundle from your Cable Company. Fast setup, good quality and the best part (cheap) is my phone bill is $3.10 a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Am Truly Thankful For Ooma.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma Is The Greatest Item That I Have Purchased In A Long While! I Am A Disabled Senior That Needed To Lower My Bills, The Ooma Has Made That Possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a phone number and set up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a "land line" for emergencies. I will not use it very much, so I did not want to spend a lot of money. This works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bucks for you money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Totally true what they say. There is a little distortion. But not sure I it's my phone or Ooma. But works great. I have it connected to my wifi extender and works perfect. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 3 out of 5 stars

    Intermittent Reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device for my home phone service. It works intermittently, but given that the monthly price is a fraction of my former bill, I will keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VOIP Box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took a few minutes however after that the results were great. Works fine for voice and fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using ooma for years. Bought this one for my parents! Phone bill now is only tax and is about 6 bucks a month!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to land line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything working as advertised .. Loving that i dont have to pay $50 plus to the phone co.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the initial number port charges, my bill has been reduced significantly. So far it works great with no noticeable difference from my previous phone service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunately I believed their hype

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for about 3 weeks. I previously had VOIP phone service through my cable company. I had high hopes for this phone service but unfortunately I've been disappointed. One disappointment is the voice quality. Some calls are okay but other calls are terrible. It's particularly annoying when the voice message is hard to understand. You can't just ask the party to repeat what they said. The other thing I don't like is that the ooma unit and your primary phone are located next to your router. My router is in a spare bedroom. I may have to buy a new phone with more handsets so I can add a phone in the kitchen and family room. Their sales pitch is that this phone system is superior to cable VOIP, but I prefer my old cable VOIP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cutting cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Decided to cut cord but wanted to keep home number. Porting was simple and helps save $ over cable phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced Comcast voice service with Ooma. I can't tell the difference other than the dial tone is different. Same voice clarity. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has various features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it. Have not gone premier yet but like this product so far. We may reach premier status but still testing it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good item. All it was advertised to be.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews regarding the Ooma system and have been very pleased. It is almost a simple set up. GREAT CHOICE.

    I would recommend this to a friend
Sponsored