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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,400 reviews
  • Rated 5 out of 5 stars

    Great home phone device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a landline and was paying, what I thought was a lot, even though only one or two people called on it. This device saves me a lot of money each month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had researched this earlier. My monthly phone bill went from $47/month to $6/month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye AT&T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had enough of AT&T landline going out. OOMA words as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking into changing our phone line from a local carrier to Ooma. The reviews looked promising and Best Buy was offering an incentive to purchase from them, so I went into the store to buy this item. Two units were left and one seemed previously opened so I opted for the other box. Upon returning home and opening my purchased unit, I realized that someone had previously purchased this device and replaced it with an Ooma Air. I was unable to register the device because it had previously had been activated. I would NOT recommend purchasing this from Best Buy and purchase directly from the manufacturer. Unfortunate experience, but Best Buy did refund me with minimal questions asked. Hope this helps others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ooma telephone system works well, so far, after about 3 weeks. Takes a bit to connect, so that the caller doesn't hear my reaponse right away. Not a big problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Telo Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an existing Ooma Telo device that had gone bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got internet phone service from Ooma. Easy process. Best price at Best Buy for the Ooma unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with ADT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In alarm mode, seems to work fine to connect adt security panel to the phone line. Finding alarm mode was annoying in the settings on their website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Ooma device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Ooma device. Bought it for summer home, bought it for my parent. Will do for in-laws as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to set up and cheaper than regular phone serv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product was kind of expensive compared to the others on the market. I kind of went into Best Buy planning to purchase magic Jack, mainly because there are no monthly bills or fees. Unfortunately our store was sold out of that product and so I compared ooma to about two others that were in stock. This one claimed to not have any more monthly bills but after doing some research it seems that I will have to pay if I want the teachers that I think are important.pretty much it is just a little expensive compared to the others on the market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great landline option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma works great & was easy to set up. No issues at all. Just followed simple instructions included in box and connected to ethernet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device: reliable, good quality audio, and priced right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good calls with a few instances where we received the message a while later or the call itself is inconsistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Again $$$ in the bank from savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend for business and personal use alike. With this product my monthly bill is only $3.83! I love it. That includes call waiting, and voice mail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than paying for a home phone through a telephone company. The only monthly costs are taxes, which range from $3-5. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took all of 10 minutes to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself $35 a month and buy this product. No technical knowledge need to install and start using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3 box, the box is proxy but pays for itself very quick as for the unlimited monthly services are cheap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this TV. Easy to set up. Easy to navigate between channels/media and excellent picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been Ooma customer since 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved me money every year. Nice upgrade from the old unit. Interested to see how well it works as a security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a replacement for my first Telo which was accidentally damaged. Cut my landline and have saved literally thousands.

    I would recommend this to a friend
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