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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,400 reviews
  • Rated 3 out of 5 stars

    Love the product, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product does exactly what it is ptppmpdm to do BUT their customer service leaves a lot to be desired. It took us at least 8 calls and 12 emails within a month plus to get our number ported. Once it's up and running it's smooth sailing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, since I have had one for 5 years and it is such a savings over any other phone. My monthly bill is less then $4.00!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save monthly costs from cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my old phone does from cable company and we save tons of money due to the fact we are not tied down to monthly fees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good unit and service for smaller home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit, and associated service, worked well overall. Unfortunately I had to have any phone I was using on the service within 50 feet of the unit or it would cause jitter, or just drop the call. With a 2 story house around 3500 square feet it just was too unreliable. In our old 1600 sq ft, one story home, it would have been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a replacement for my old OOMA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OOMA for 7 years, and I am fully satisfied with the device and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im saving $50 from att by having this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminate monthly home phone telephone fee from your carrier and get this instead...it works and secure..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma, Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma, works really well. Have used it for almost 10 years, and the old unit, outlasted the factory specs. This is a great system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Just what I needed for my home phone needs. Able to block numbers, caller ID works with my Directv and lower monthly costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and inexpensive way to keep a home phone instead of giving out cell phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, very easy to use. It is pretty much as advertised. Read the small print regarding the type of services offered and taxes, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money on my home phone number. I don’t like giving everyone my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using to replace magicjack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to have connection issues sometimes, it could be comcast not letting an inline switch set up multiple ip addresses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ooma. The first lasted a really long time. I would highly recommend this product. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception is great, just like a regular phone. We are now paying less than $5 monthly for our telephone bill. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with my alarm and only paid $3 each month for government fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one word "awesome"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no reason to pay for a phone if you have a internet connection, and the international calling plan is second to none, totally worthed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my order very fast. Was very happy with my orser

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    False Claim - Google Voice Extension

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this specifically to integrate with Google Voice. Everything worked very well until I tried to Verify my Google Voice number. Hard fail. Multiple calls to Ooma eventually resulted in an email stating this functionality has been broken for quite some time with no repair in sight. Two weeks later, still does not work. If you do not need this to work with Google Voice, you might be happy with it. I am not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a home landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product its great for it to be a landline that has no large bill on a phone that will not be used that much,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hoping to save lots of $ on my phone bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to save money on my home phone bills. Sales person directed me to this product immediately after inquiring about it.

    I would recommend this to a friend
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