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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,400 reviews
  • Rated 4 out of 5 stars

    Great alternative to Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to cut the cable with Comcast. Ooma makes it easy to end costly phone service from Comcast. Sorry I waited so long to switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Keep me posted With tracking information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of the ooma telo and all are working perfectly-- saving $ every month now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great voip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware the service fees which ooma charges regardless of what you need. Call forwarding extra !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Eliminated my phone bill. Bought the fax adaptor as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for original Telo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original Telo, several years old, failed and this purchase was a replacement. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple set up and if you run into problems, someone is always available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check the rebates and warranties quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main gripe is nothing is as promised. I was supposed to get a 40% discount. Then I was supposed to get a 20% discount I didn't get any discount. The first year was supposed to be covered in the purchaseS price. It wasn't. It took me about a month to get someone to install it for me. The Best Buy refund was only good for 18 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service! Clear Calls! Best Price!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more unwanted calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far our house has been so quiet without all the ringing from all the robots calls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good but the Ooma landline and connection deals are for short time and then they increase the charges.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of noisy and a lot of static but works unless raining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great low cost phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, can access with phone app, much better than service provided by time warner. Great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save some $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Should have some bandwith to power adequately. Actually running 2 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to keep my old phone number. Service works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ooma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work good volume is good to box sit right on table

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One og the best internet home phone services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signals and no service no contract phone services, best of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good service by store personal! Have already recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, cheap, and it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic Ooma has no bells or whistles, but it is by far the most cost effective solution for home phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Also remote answering is easy and crisp clear. Ooma customer care very professional.

    I would recommend this to a friend
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