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Customer Ratings & Reviews

Your price for this item is $1,519.99
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The comparable value price is $1,599.99

Customer reviews

Rating 3.7 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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58%would recommend to a friend

Customers are saying

Customers praise the UHD50X 4K UHD Projector's picture quality, noting its brightness, sharpness, vibrant colors, and excellent performance with 4K HDR content, making it a great upgrade from older models. Positive feedback also highlights its suitability for gaming. However, some users found the low-latency game mode to be suboptimal, and others experienced lower brightness than expected. A few users also reported issues with the brightness levels at the highest settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Brightness, Lag

    Rated 3 out of 5 stars

    A little overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a nice video game projector with tons of features.... That don't work. It's HDR but only the bare minimum. My Xbox one x is set at 2% on the HDR setting, any more washes the screen out. Getting a good picture is a chore. The brightness has to be low and the contrast very high. But when you dial it in games look great. Movies on the other hand don't look as good, especially dark scenes. It's game mode looks terrible and using it locks out all the settings. Even things like keystone adjustment. But I didn't notice any extra lag in normal modes so I just don't use it. The 2.0 HDMI is super annoying in that it constantly searches for signal. There is a signal lock in the settings but it won't let you change it. Also anything less than 4k content on the 2.0 HDMI looks really bad. I assume this is because of it using the better 4 mirror matrix (8.3 million pixels) and not the 2 chip pixel shifting. The 1080 HDMI works fine but it's a 4k projector so I want to use it as such. The 3d works fine but if you don't need that you can get the UHD30 for cheaper. I have this unit in a pitch black theater and it needs it. Any light at all really hurts the image. All in all it does its job but it's low latency game mode is useless and that was it's biggest feature. I would recommend spending a little more for something great or a little less for something just as good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Reviewed with a heavy heart...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this projector. I still want to like this projector. But since it arrived it only projected dissapointment vs cinematic grandeur. I currently have a basic Epson 2030 1080p projector. Nothing fancy. To me it looks pretty good and the whole family enjoys it. That is my reference point so you know the bar is not that high. This projector, on its highest settings was half as bright as the epson. Now keep in mind this thing is rated at 3400lumens whereas the Epson is only 2000. Yes, I know LEDs vs DLPs will behave differently with white light and colors. The rating disparity vs the reality was too much to ignore. I honestly think something was defective with this unit. I hope that was the case. It was much too dim for its ratings. Adjusting brightness, never brightened it, it only washed out colors. Even the "bright" setting had no effect at all. The lens also had a scratch or crack on it. I cant tell, but who wants that. On the plus side, the detail was incredible - when you could discern it. There was no light band around the edges that so many folks complain about. Then again there was not much light anywhere to speak of. Well, except on the cieling. If Optoma could harness all the light that leaks out the side through the fan vents and use that on the screen then they might have a winner. The fan was quieter than my epson on normal mode to normal mode comparison. Didnt even try ECO on the Optoma as I wouldnt have been able to see much at all. At first I thought I was crazy. Maybe it was just me. Then my 9 year old came in, not know anything about a new projector. He took one look and asked "whats wrong with the big TV screen?" I knew then it wasnt me and that I was not paying $1600 for this "upgrade". Checked cables, checked settings, etc. Hooked 4k Roku directly to this projector and matched it to a my old one. Results in pic show UHD50x on left, the Epson in ECO mode on the right. The epson was so much brighter that the photo actually got a little oversaturated. To Optomas credit, they agreed with me that it shouldn't be like this. they offered to look at it and replace it. However, having just bought it, that would have made it ineligible to return, a chance I was not willing to take. They were great, and honestly this review is for them - PLEASE LOOK INTO THIS. On AVS Forums there are lots of folks who love their UHD30s and UHD50x and lots who say they are the worst thing ever. I have to hope its just issues with this new model. I may try again soon, but for now, lets hope they take note. Their support is the only reason for 2 stars. Buyers beware - check our your unit as soon as you get it. You may get lucky and get a winner, but dont let you return window expire and be stuck with a dud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Good basic projector, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointed in this projector. limited distance range forced a complete reinstall of the mounting location. This projector must be mounted near the top of the screen (ceiling mount) or near the bottom of the screen (sitting on a table). not very flexible. Even though advertised lumens are supposed to be higher, basically performs at the same level as my 8 year old Panasonic projector. positives: light weight, quiet negatives: terrible menu navigation (needs larger font), no flexibility in installation location, dimmer than advertised

    No, I would not recommend this to a friend
    • Brand response from Optoma Support
      Posted .

      Hello, the projector features a 1.3x zoom and 10% vertical lens shift. UHD50X is a entry level gaming projector. Depending on the throw ratio and zoom of the previous projector, it is important to plan before installation.

      The OSD is design to utilize a small portion of the screen as to allow on the fly adjustments. A higher resolution would utilize more of the screen thus making adjustments difficult.

      Perceived brightness will depend on the display mode, source, and content viewed.

      If you still have the projector, please contact customer service, they will be happy to assist with any questions or issues you may have. :-) OptomaTechnology