Customer Ratings & Reviews

I wanted to like this projector. I still want to like this projector. But since it arrived it only projected dissapointment vs cinematic grandeur. I currently have a basic Epson 2030 1080p projector. Nothing fancy. To me it looks pretty good and the whole family enjoys it. That is my reference point so you know the bar is not that high. This projector, on its highest settings was half as bright as the epson. Now keep in mind this thing is rated at 3400lumens whereas the Epson is only 2000. Yes, I know LEDs vs DLPs will behave differently with white light and colors. The rating disparity vs the reality was too much to ignore. I honestly think something was defective with this unit. I hope that was the case. It was much too dim for its ratings. Adjusting brightness, never brightened it, it only washed out colors. Even the "bright" setting had no effect at all. The lens also had a scratch or crack on it. I cant tell, but who wants that. On the plus side, the detail was incredible - when you could discern it. There was no light band around the edges that so many folks complain about. Then again there was not much light anywhere to speak of. Well, except on the cieling. If Optoma could harness all the light that leaks out the side through the fan vents and use that on the screen then they might have a winner. The fan was quieter than my epson on normal mode to normal mode comparison. Didnt even try ECO on the Optoma as I wouldnt have been able to see much at all. At first I thought I was crazy. Maybe it was just me. Then my 9 year old came in, not know anything about a new projector. He took one look and asked "whats wrong with the big TV screen?" I knew then it wasnt me and that I was not paying $1600 for this "upgrade". Checked cables, checked settings, etc. Hooked 4k Roku directly to this projector and matched it to a my old one. Results in pic show UHD50x on left, the Epson in ECO mode on the right. The epson was so much brighter that the photo actually got a little oversaturated. To Optomas credit, they agreed with me that it shouldn't be like this. they offered to look at it and replace it. However, having just bought it, that would have made it ineligible to return, a chance I was not willing to take. They were great, and honestly this review is for them - PLEASE LOOK INTO THIS. On AVS Forums there are lots of folks who love their UHD30s and UHD50x and lots who say they are the worst thing ever. I have to hope its just issues with this new model. I may try again soon, but for now, lets hope they take note. Their support is the only reason for 2 stars. Buyers beware - check our your unit as soon as you get it. You may get lucky and get a winner, but dont let you return window expire and be stuck with a dud.

Overall disappointed in this projector. limited distance range forced a complete reinstall of the mounting location. This projector must be mounted near the top of the screen (ceiling mount) or near the bottom of the screen (sitting on a table). not very flexible. Even though advertised lumens are supposed to be higher, basically performs at the same level as my 8 year old Panasonic projector. positives: light weight, quiet negatives: terrible menu navigation (needs larger font), no flexibility in installation location, dimmer than advertised

PURCHASED, RECEIVED, AND RETURNED AS DEFECTIVE. THE ALL IMPORTANT COOLING FAN DID NOT WORK OUT OF THE BOX! SHIPPED IT BACK TO BEST BUY DAY AFTER IT ARRIVED. CAN'T SAY IF THE PICTURE QUALITY IS GOOD CAUSE IT DID NOT WORK, CAN'T SPEAK TO SOUND CAUSE IT DID NOT WORK. (YOU MIGHT BE SEEING A TREND) THE REVIEWS SEEM GOOD, GUESS REVIEWERS GET WORKING MODELS INSTEAD OF THE DEFECTIVE BEST BUY SOLD ME?!?