Customer Ratings & Reviews
- Model:
- 77-82369
- SKU:
- 6439210
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers praise the Alpha Flex Series Screen Protector's ease of installation and the protection it offers for the Samsung Galaxy S21 5G. However, many express disappointment with the screen protector's quality and durability, citing issues with scratches, bubbles, and difficulty during application. Some users found the product's quality to be subpar and prone to damage. The installation process was also a point of contention for several customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Otterbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always otterbox ,must have with new phone. Protects the phone
I would recommend this to a friend - Cons mentioned:Installation
glass is better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the early days of screen protectors, I have had very bad luck with non-glass items. I bought two because they were on sale and the first was ruined almost immediately because it wouldn't separate from the bit covering the sticky part. The second was applied to the phone, but the bubbles and general issues it were so bad that I just removed it a threw it away. I'll just be careful with it until I can get an actual glass protector.
No, I would not recommend this to a friend - Cons mentioned:Scratch resistance
Personally don't recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know whether Otterbox is claiming a plastic screen protector is scratch resistant but my nail scratches my screen protector. Otherwise the employee who installed the screen protector for me applied a plastic piece that wasn't intended to go on my device. Either way I'm a little disappointed in this product as Otterbox has other really fantastic products.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Highly Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case. Durable. Easy to set up. Easy to take off. I have dropped it a million times and I had no issues. I also purchased an otterbox screen protector. I highly suggest that you buy both!
I would recommend this to a friend - Cons mentioned:Installation, Quality
Don't buy this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It's not glass. The fingerprints on it were ridiculous and it's very hard to install.
No, I would not recommend this to a friend - Cons mentioned:Installation
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a hassle to get onto my phone. It would never sit right and I could not get rid of the bubbles.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're seeing so many bubbles under your Alpha Flex screen protector! We appreciate the feedback, and we'll get it passed up the ladder. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Love this protector.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is easy to install. It has an alignment tool to help get it on the screen. seems to be very durable after using it for a couple of months.
I would recommend this to a friend - Cons mentioned:Bubbles
Just okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay screen protector, too many bubbles even after careful application.
No, I would not recommend this to a friend - Cons mentioned:Screen protector
Don't waste your time or money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible screen protector; don't waste your time; bought this as I needed it for new phone; but this was horrible to put on; I've put on several screen protectors before; you would think with price (which is overpriced) it would be more easier to put on; had to get some on Amazon which are economical and easier to put on
No, I would not recommend this to a friend - Cons mentioned:Installation
Alpha Screen Protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some bubbles after initial installation, which disappeared the next day. Happy with quality, no smudges or fingerprints with use.
I would recommend this to a friend Alpha Flex Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is protective of the screen, it is rather difficult to get installed. I ended up with a couple of aggravating dirt specks and a small air bubble under it.
No, I would not recommend this to a friend- Pros mentioned:Protection
Very nice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well! Highly recommend for someone who wants basic protection without a big bulky case.
I would recommend this to a friend - Pros mentioned:Protection
Phone protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps protect. My s21ultra screen definitely works cause i drop it many of times. Easy installation! Worth every penny
I would recommend this to a friend Don't waste you money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to apply to the phone. Very expensive. Will not buy it again when it has to be replaced.
No, I would not recommend this to a friendOtterbox screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was extremely hard to put on my wife's phone. Bubbled up really bad.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went on easy and no bubbles at all. First one i ever put on to do so.
I would recommend this to a friend - Cons mentioned:Screen protector
DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. I wish i saw the reviews. It literally RIPPED when i was peeling the second fil away. It bubbles. It doesnt stick. And its over priced garbage!! PLEASE! DO NOT BUY Whats more infuriating it i dont even think they will let me return their crap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kbell,
Yikes! We're sorry to hear about the bubbles and that the Alpha Flex isn't sticking to your device. We'd like to turn this around with a replacement that is sure to eliminate all of these issues. Simply give us a ring at 1-855-688-7269 and our Otters will help from there.
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Easiest install ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was the easiest to install screen protector I've ever installed. really solid feel to it too.
I would recommend this to a friend - Cons mentioned:Quality
Zero stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this could get zero stars, that is the rating I would give it. Shame on OtterBox for the poor quality and hard to install product. Turns out this product was also 'non-returnable'. I had trust in the Otterbox name but no longer will buy their products.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
This is a great option for a S21 Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT screen protector for my new Samsung device! Easy to install and work with.
I would recommend this to a friend