Customer Ratings & Reviews
- Model:
- 77-82369
- SKU:
- 6439210
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers praise the Alpha Flex Series Screen Protector's ease of installation and the protection it offers for the Samsung Galaxy S21 5G. However, many express disappointment with the screen protector's quality and durability, citing issues with scratches, bubbles, and difficulty during application. Some users found the product's quality to be subpar and prone to damage. The installation process was also a point of contention for several customers.
This summary was generated by AI based on customer reviews.
Screen protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's almost like it doesn't have a screen protector. Very smooth and sensitive to touch.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, a little bit expensive but worth it for the phone's safe.
I would recommend this to a friendGood screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen protector it was easy to install look very durable.
I would recommend this to a friendOtter case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case, nice clear coler with gold specks, sleek, and protective
I would recommend this to a friendBest screen protector.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone several times. This screen protector save my phone.
I would recommend this to a friendScreen protector
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So clear yet still able to use your touchscreen phone
I would recommend this to a friendS21 5g screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works perfectly, only i see is little expensive
I would recommend this to a friendGood screen protector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sister in law loved it , no problems with it so far.
I would recommend this to a friendScreen protector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does good no scratches only had for about two weeks.
I would recommend this to a friendWaste of $40
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't install it. I followed the instructions, the screen did not come off the protector film, it was peeling off with it. Too expensive and they wouldn't refund.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Alpha Flex! It's certainly unusual to hear that your screen protector is sticking to the application layers, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get you taken care of. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
This sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t stick to the screen. The front part stuck to the protector making it unusable since it won’t stay on the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles installing your Alpha Flex screen protector! The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement Alpha Flex. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
Don't get
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Unlike others that are glass this plastic and if you over bend you will leave a make.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible hard to put on I'll go back and exchange and have a Worker put in on for me ridiculous
No, I would not recommend this to a friendimpossible to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to install, waste of money. I do not recommend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles installing your Alpha Flex screen protector! The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
- Cons mentioned:Scratch resistance, Screen protector
Do not buy will scrach your new screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I used the squeegee they provided in the kit and it scratched the screen protector. Very disappointed screen protector from OtterBox, I expected more than vs other brands. Returned this product the next day.
No, I would not recommend this to a friend - Cons mentioned:Installation, Quality
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dont waste your money ! Had to pick at it to get it to separate it is junk .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You definitely shouldn't have had to work so hard to install the Alpha Flex screen protector and we're sorry that you've had such an aggravating experience. Were you ultimately able to get the piece properly in place? We'd be more than happy to help get you set up with a brand-new warranty replacement for a fresh start, if that's at all needed to smooth things out. Just give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hard to install, but got it on. Thought I had a lot of bubbles in it, but found out there was another layer that needed to peel off. Can now use my finger print reader, had another screen protector and I couldn't.
I would recommend this to a friend- Cons mentioned:Screen protector
Plastic wrap would look better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced over complicated trash. The recommeded process to apply protector reminds me of assembling a piece of crappy furniture. After following the instructions I still have bubbles and it's misaligned. I'd be better off wrapping my phone with plastic wrap and a rubber band. Do not buy!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had such a frustrating experience with the installation of the Alpha Flex Screen Protector. That's certainly the opposite of what we had in mind, and we'd love a chance to help get you set up with a brand-new warranty replacement, which we trust will smooth things right out. Just give our friendly Otters a call at 1-855-688-7269, and we'll get right on the case!
Best,
OtterBox Customer Service Team
Not Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought my first Alpha Flex screen protector for my new S21 5G thinking this was a good product as I've used Otterbox cases for years, but I'm extremely disappointed with this protector. No matter what I did, I couldn't get the film to release from the outer plastic and stick to the glass even though I followed the instructions exactly. Not something I'd expect from Otterbox. Needless to say, the film is ruined and I'm out $40.00.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to hear that you had such struggles with the installation of the Alpha Flex Screen Protector, but you are most definitely not merely out your hard-earned money. Just give our friendly Otters a call at 1-855-688-7269 and we'll be more than happy to help get you set up with a brand-new warranty replacement that is sure to provide a clear and secure view of your S21 5G display going forward!
Best,
OtterBox Customer Service Team
Great protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protector simple to put on, and scratch proof.
I would recommend this to a friend